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13 Reviews of West Texas Nissan - Service Center
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October 26, 2024
Customer service is great. The staff is very kind and courteous . Rudy has helped me on two separate occasions. The job is explained well taken care of in the estimated time The staff is very kind and courteous . Rudy has helped me on two separate occasions. The job is explained well taken care of in the estimated time given. As a customer I am happy with Nissan Services. More
by ronquillo_t
Employees Worked With
Rudy
October 14, 2024
From the beginning the service man (I can’t remember his name) was so nice and answered all of my questions. He had to call me because I forgot to leave my keys!) His friendliness alone was the reason for m name) was so nice and answered all of my questions. He had to call me because I forgot to leave my keys!) His friendliness alone was the reason for my review! Please tell him I was so impressed by him that I would definitely return. Thank you West Texas Nissan Odessa for all of your help and services!! More
by bethyeilding
Employees Worked With
Ruben Melendez
September 11, 2024
Prompt, friendly service. Knowledgeable staff. Will return for future service. Thank you very very much Knowledgeable staff. Will return for future service. Thank you very very much More
by Onabologna52
Employees Worked With
August 26, 2024
Great service and people. I’m so glad it was easy for me to get my truck repaired after getting hit at stop sign. I’m so glad it was easy for me to get my truck repaired after getting hit at stop sign. More
by moolissacockrell13
October 28, 2019
Im totally enjoying my GMC TERRAIN thank Rj and General mng I had such a GREAT 👍 exsperience with the staff at Nissan but exspecially Rj she was so patient and helpful if I could her over 5 stars I woul I had such a GREAT 👍 exsperience with the staff at Nissan but exspecially Rj she was so patient and helpful if I could her over 5 stars I would so thank you all More
by Ms Peterson
Employees Worked With
Rj
October 19, 2016
Worst customer service. Rating should be a zero. Won't let me.Needed a 7 dollar gasket. Would not order without prescription paying over the phone. Told them I couldn't do Rating should be a zero. Won't let me.Needed a 7 dollar gasket. Would not order without prescription paying over the phone. Told them I couldn't do that and that I shouldn't have to. I live 85 miles from dealership. They are the closest. Not the first time we had problems with the service. Would not ever recommend going to this dealer for service. They try to rip you off!!!!! More
by Unhappy customer nissan juke
Employees Worked With
Joe in service and Joanne in parts.
July 13, 2016
Poor customer service Service dept. Has very poor customer service. How can they justify keeping a new car for a week that needs only a battery or other simple part replace Service dept. Has very poor customer service. How can they justify keeping a new car for a week that needs only a battery or other simple part replaced? It's inexcusable and very poor customer relations. No I would not recommend this dealership to anyone. More
by Phoenician
Employees Worked With
I've no clue I spoke with many people over the past week.
January 14, 2016
Wonderful RJ Peroutka has been my saleswomen for 5 years, she always goes above and beyond for me. She has also helped my brother in law and two of my sisters. RJ Peroutka has been my saleswomen for 5 years, she always goes above and beyond for me. She has also helped my brother in law and two of my sisters. We just let her know what we want and she gets if for us. Her personality is awesome , I truly see her as a friend instead of my car saleswomen.. If you want an honest , informative, helpful and overall good car buying experience RJ is the way to go. More
by corina1
Employees Worked With
RJ Peroutka
