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West Texas Nissan

Odessa, TX

4.9
210 Reviews
If you’re looking for some new wheels, you’ve definitely found the right place with West Texas Nissan of Odessa. If what you’re looking for in an Odessa auto dealer is commitment, expertise, friendliness and great prices then we’re the company for you. We take our job very seriously and are passionate about the many four wheeled beauties that make their way onto our showroom floor. We understand that you’re looking for a vehicle that is reliable, affordable and able to perform like a real dream machine. We also understand that choosing a car is not a decision you’re bound to take lightly, nor should it be a decision that is rushed.
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4307 John Ben Shepperd Parkway

Odessa, TX

79762

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Showing 210 reviews

November 21, 2024

Great service from Rudy, he helped me get two key replacement for my 2020 Nissan Altima. More

by rubithorp13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Rivera
Nov 21, 2024 -

West Texas Nissan responded

Thank you so much for your review. We appreciate your business and are glad to hear Rudy took great care of you.

October 26, 2024

Customer service is great. The staff is very kind and courteous . Rudy has helped me on two separate occasions. The job is explained well taken care of in the estimated time More

by ronquillo_t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
October 14, 2024

From the beginning the service man (I can’t remember his name) was so nice and answered all of my questions. He had to call me because I forgot to leave my keys!) His friendliness alone was the reason for m More

by bethyeilding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Melendez
September 11, 2024

Prompt, friendly service. Knowledgeable staff. Will return for future service. Thank you very very much More

by Onabologna52
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jason Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

West Texas Nissan responded

Thank you for your kind words about our dealership and our staff. We appreciate your business and look forward to serving you again in the future!

August 28, 2024

When I bought my wife a Frontier that she really wanted, everything went smoothly and everyone was helpful. More

by tacockrell7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

West Texas Nissan responded

Thank you for taking the time to leave such a great review. We truly appreciate your business!

August 28, 2024

The sales team was amazing they answered all my questions and buying my new vehicle went very smooth. The sales manager was very friendly and the lot was very well organized. More

by outlawbaby1871
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

West Texas Nissan responded

Thank you for the five star review. We value your business and look forward to serving you again in the future!

August 26, 2024

Great service and people. I’m so glad it was easy for me to get my truck repaired after getting hit at stop sign. More

by moolissacockrell13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Hernandez
Aug 26, 2024 -

West Texas Nissan responded

Thank you for your great review of our dealership. We value your business and look forward to serving you again in the future!

April 13, 2021

On 4/02/2021, we went to Odessa,Tx Nissan looking for a 2021 Nissan Rogue Platinum. Was met by Nissan salesman Nathan Bustamante. Nathan was very friendly, professional, and went way above and beyond by co More

by Frank & May
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Bustamante
Apr 14, 2021 -

West Texas Nissan responded

Thank you for the review Frank and May! We appreciate the feedback on your experience.

October 23, 2020

Overall experience was great . Prices were very good & negotiable . service was amazing. Very nice people to work with . definitely would recommend getting a car from here. More

by ashleyra008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Murillo
Oct 23, 2020 -

West Texas Nissan responded

Thank you for the review Ashley! Please let us know if there is anything else that we can do for you.

March 01, 2020

worst place to buy a car ever, the most unprofessional lying thieves I ever saw. the whole place is micro micro micro managed. everything is a lie I promise you. Do not buy from this place irs a joke hone More

by bluef673
Recommend Dealer
No
Employees Worked With
Jason Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the managers are the worst of all, dont be fooled by them. , Ruben Melendez, Johnny Equia
Mar 02, 2020 -

West Texas Nissan responded

We deeply apologize that your are unhappy with your experience at our dealership. We would love to learn more about the issues you had. Please contact our store and ask for our General Manager Steven Gonzalez. (432) 550-3333

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