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West Side Garage, INC. - Service Center

Berlin, WI

4.8
217 Reviews
Call Service Center (920) 354-6208

217 Reviews of West Side Garage, INC. - Service Center

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January 24, 2025

Our experience in purchasing our vehicle was our decision and I did not feel pushed into making a decision the sales associate was friendly and accommodating things we discussed about the vehicle we're takin More

by imhereru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schmidt
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Jan 25, 2025 -

West Side Garage, INC. responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience purchasing your vehicle at West Side GM of Berlin. It's great to know that our team was friendly and accommodating, and that your needs were met in a timely fashion. We look forward to assisting you again in the future for your next vehicle purchase and service needs! West Side GM Team (920) 361-5100

January 18, 2025

Very kind & courteous service! So happy with them. Would recommend their service to everyone.ll More

by kasubaskijames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you were happy with the kind and courteous service at West Side GM of Berlin. Your recommendation means a lot to us! We look forward to assisting you and your friends in the future. West Side GM Team (920) 361-5100

January 15, 2025

I received the service I requested in a reasonable time. They were courtesy, friendly, and completed the service. They even looked at my coupons,and rewards points to get me the best price More

by catnpickles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

West Side Garage, INC. responded

Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you received the service you requested in a timely manner. Our team at West Side GM of Berlin always strives to provide courteous and friendly service while ensuring you get the best price. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

January 12, 2025

I like to deal with Jeff in the service department he is easy to deal with and only lets me know about things that need attention. More

by jmschurk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jeff in our service department at West Side GM of Berlin. It's great to know he was able to assist you effectively and provide you with the information you needed. We appreciate your trust in us and look forward to seeing you again! West Side GM Team (920) 361-5100

January 05, 2025

Very accommodating with paying over the phone to get in and out quickly in a busy day and having vehicle ready to go! More

by DEBAETS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

West Side Garage, INC. responded

Thank you for your fantastic review! We’re thrilled to hear that our team at West Side GM of Berlin was able to accommodate your needs and have your vehicle ready for you. We appreciate your feedback and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

December 30, 2024

Quality work. Good communication. Friendly staff.When I needed an appointment to fix something, efforts were made to get me in where possible More

by 12crystal58Grit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know him
Report | Print
Jan 02, 2025 -

West Side Garage, INC. responded

Thank you for your review! We appreciate your kind words about the quality of work and communication at West Side GM of Berlin. It's great to hear that our staff made an effort to accommodate your appointment needs. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again! West Side GM Team (920) 361-5100

December 26, 2024

Helpful staff, clean waiting area. Answered any questions I had and provided the service need for my car. More

by Jibbs1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene
Report | Print
Dec 28, 2024 -

West Side Garage, INC. responded

Thank you for your review! We're glad to hear that you found our staff helpful and appreciated our clean waiting area. It's our goal at West Side GM of Berlin to ensure all your questions are answered and that your vehicle receives the service it needs. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

December 22, 2024

Favorite place to take my vehicle. Great service and friendly people Answer all my questions. More

by lwfsw2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
Report | Print
Dec 23, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We truly appreciate your kind words about the service at West Side GM of Berlin and our friendly team. It's great to know that we were able to answer all your questions. We look forward to welcoming you back for your next visit! West Side GM Team (920) 361-5100

December 21, 2024

Everyone at the dealership was helpful and friendly. I had an enjoyable buying experience there More

by chuck.dawn83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Grant
Report | Print
Dec 23, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We're thrilled to hear that you had an enjoyable buying experience at West Side GM of Berlin. Our team prides itself on being helpful and friendly, and we appreciate you taking the time to share your thoughts. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

December 21, 2024

West Side is the only shop I will take my vehicle to. Thank you so much for the assistance in getting my vehicle taken care of! More

by JuliaBriski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kapp, Gene
Report | Print
Dec 23, 2024 -

West Side Garage, INC. responded

Thank you for your kind words, Julia! We're thrilled to hear that West Side GM of Berlin is your go-to shop for your vehicle. We appreciate your trust in us and are glad we could assist you in taking care of your vehicle. We look forward to seeing you again! West Side GM Team (920) 361-5100

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