Back

West Motor Company

Preston, ID

not yet
rated
17 Reviews

296 N State St

Preston, ID

83263

Directions

Filter Reviews by Keyword

By Type

Showing 17 reviews

October 17, 2022

This was one of the best car buying experiences I have had. Casey Baird was extremely helpful and made buying my new car a wonderful experience. I would and will buy at West Motor again. More

by Shelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CASEY SEAMONS
Oct 19, 2022 -

West Motor Company responded

Shelly, we here at West Motor Company are thrilled to read that you enjoyed an extremely helpful and pleasant car-buying experience working with our Sales Team. Thank you for your kind words and congratulations on your new car. We appreciate your business and look forward to being of further assistance when needed.

January 05, 2022

Received a quick and courteous response. The car I inquired about was not available. I would check with West Motors again in the future. More

by JC
Recommend Dealer
Yes
Employees Worked With
CASEY SEAMONS
Jan 05, 2022 -

West Motor Company responded

Thank you for taking the time to leave us a great review, JC! It was a pleasure to work with you, and we look forward to working with you again at West Motor Company.

December 09, 2020

Worst service I have ever had done!! Saying they did an alignment when in fact my car had a bad tie rod end and a bad upper ball joint, and pulled hard right!! They will not refund or credit me for a job t More

by jasondolan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike porter, CRM CRM, CASEY SEAMONS
Dec 16, 2020 -

West Motor Company responded

Thank you for sharing your feedback regarding the service received for your vehicle. An alignment was performed on your vehicle a year ago and if there had been any signs that needed attention within a few days or weeks following the initial repair, we would have taken care of it. Unfortunately after a year's worth of driving, we cannot be held liable for any new circumstances advised by another shop. However, our offer still stands and we are happy to have you back here where we can take a look and perform an alignment in house. Regards, Service Manager service@westmotorco.com

April 25, 2019

West Motor has the best service!!! They have a friendly and knowledgeable staff in every department. Prices and charges are fair. I have 10+ years of consistent great history with West More

by Janos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CRM CRM, Customer Service
Apr 26, 2019 -

West Motor Company responded

Janos- We appreciate you taking the time to write a review. We are very happy to hear our team went above and beyond to assist you with a high level of customer service. We always look forward to taking care of any of your needs in the future. Thank you, again!

April 13, 2019

Great place Two years ago, when I first moved to Idaho, I started taking my truck to West Motors. They treated me like family, they are very helpful, friendly, kn More

by Ken64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Apr 14, 2019 -

West Motor Company responded

Ken, thank you for allowing us to meet all of your automotive needs. We truly appreciate your business. You are always welcome to visit.

March 30, 2019

Ramiro Hernandez Was a friendly staff and Rick was awesome! After being turned down from multiple dealerships west motor company Got me into the car I wanted! Once ag More

by Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 30, 2019 -

West Motor Company responded

Ramiro, we'll be sure to thank Rick for his excellent service to you. We hope you're enjoying your new car. Thanks for the 5-star review!

March 24, 2019

Best Experience Just bought for the first time from West Motor and it was the best car buying experience I have ever had! The customer service was amazing! My salesma More

by BaileyL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CASEY SEAMONS
Mar 25, 2019 -

West Motor Company responded

Thank you for the 5-star rating! We are happy to know that you had the best first car buying experience with us! It is great that you were provided with amazing customer service and that Casey was great! We hope that you will visit us again soon!

March 01, 2019

I was treated very well when I brought my truck to the serec I was treeted very very well when I brought my truck down for service at West Morors. I was coming from Wyoming and needed the recalls tacken care of More

by My truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CRM CRM
Mar 02, 2019 -

West Motor Company responded

Hello, We are glad to hear that you found your experience with us to be convenient and efficient. We look forward to any future visits. Have a great day.

February 23, 2019

Awesome service They got done with everything in a timely matter and I will recommend them to anybody and they called me in regulars to what the problem was and fixed More

by Michael2100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CASEY SEAMONS
Feb 23, 2019 -

West Motor Company responded

Hi Michael, We appreciate you letting us know that your experience with us was efficient and informative. Thank you for the perfect rating. We hope that you have a great day and that you will visit soon.

January 31, 2019

Great people , will continue to do business with them always, because of there honesty and friendliness.. I would definitely refer west motor to anybody.. Great se More

by Dtag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon palmer Mike Porter
Jan 31, 2019 -

West Motor Company responded

Thank you for the wonderful review of our dealership. We greatly appreciate the feedback and invite you back anytime! Thanks for the referral.

1