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West Metro Buick GMC - Service Center

Monticello, MN

4.8
42 Reviews
Call Service Center (763) 271-7800

42 Reviews of West Metro Buick GMC - Service Center

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February 13, 2013

Took car in because it had a paint issue. There was 2 spots & they only fixed the one spot. So I would not waste your time going there. The general sales manger was someone my wife & I had bought many ca More

by Brim900
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kurt
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Apr 24, 2014 -

West Metro Buick GMC responded

I am the General Manager and this family I have assisted in many vehicle transactions and I am also the one that after GM said they would not paint it at another dealership I got it authorized the only reason the other spot was not fixed it was a rock chip that caused the problem in that location. Sad to lose a customer but we did everything within our power to assist and make this customer completely satisfied. We both lose here. --------------------------------------------------------------------------------

May 17, 2011

West Metro came up as the one dealership participating in the Buy-out price for AutoTrader in Minnesota. We drove over to Monticello and Lloyd was great in helping us. He explained the process and let us b More

by StCloudHomeHunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Hemenway, Lloyd Hemenway
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