West Metro Buick GMC - Service Center

Good if you've got the time to wait. The service for an oil change and wiper replacement took a little over an hour. I was a bit surprised that it took that long and when the gentleman c The service for an oil change and wiper replacement took a little over an hour. I was a bit surprised that it took that long and when the gentleman came in to get me he mentioned that I beat him in to the shop today. So I'm pretty sure he's not the one working on my car (at least I hope not) but he told someone else that too. None of us want to hear that when we're waiting longer than expected to get an oil change. Jiffy Lube (although much more expensive) took like 15 minutes and they vacuumed my car. More

no comment They did the service work on time, started on the work right away, I did not have to wait. There waiting room was very clean. They did the service work on time, started on the work right away, I did not have to wait. There waiting room was very clean. More

Great service! As always West Metro did a fantastic job. Everything was detailed in what was done to the vehicle with no suprises. Great service and they were done w As always West Metro did a fantastic job. Everything was detailed in what was done to the vehicle with no suprises. Great service and they were done with our truck in less time than they quoted us. More

Great Experience Friendly atmosphere, Happy and friendly people to deal with. Always willing to help you out. There service department are quick to get you in and out Friendly atmosphere, Happy and friendly people to deal with. Always willing to help you out. There service department are quick to get you in and out of there. I would suggest to anyone to buy a vehicle from West Metro Gmc, I had a great experience there and would buy another vehicle from them. The owner of West Metro GMC is nice, Friendly and a good guy to talk with. More

Fantastic customer service Thank you ! thank you ! thank you ! to Lloyd and the west metro group bar none they are the best they with out a doubt have the customers interests Thank you ! thank you ! thank you ! to Lloyd and the west metro group bar none they are the best they with out a doubt have the customers interests at heart. they go above and beyond ! my truck was damaged in a hit and run. we had a camping trip planned. they stepped up and said we have a truck you can use. never before has that ever been done for me.. so again thank you to Jeff Lloyd and west metro team sincerely Bob and Tonetta Hardekopf. More

3rd car purchase here, still very happy. I have purchased a new Buick, a used Buick and most recently a GMC Terrain. Brian, Jim, Samantha and Hallie took good care of me. A confident purcha I have purchased a new Buick, a used Buick and most recently a GMC Terrain. Brian, Jim, Samantha and Hallie took good care of me. A confident purchase experience. Again. More

Warning message on my dash = DEF fluid system Warning message on my dash of my 2012 3500 Denali pickup flashed "DEF fluid system warning, see owner's manual". Then it started a countdown to limp Warning message on my dash of my 2012 3500 Denali pickup flashed "DEF fluid system warning, see owner's manual". Then it started a countdown to limp mode. I called the dealership "West Metro Buick GMC" and spoke to Jamie Blesi. She advised to get the truck to the dealership asap before limp mode kicked in. After delivering the vehicle to the dealership, Jamie called me the next day with their findings, informed me that they had to have parts sent out from GM (at no charge due to warranty) and when they expected to have it completed. When the truck was completed, Jamie left a message informing me it was completed and of all work that was done. Knowing that I'm self employed, she even delivered the truck to my business and took payment over the phone. That's first class service all the way! My salesman Corey Nelson has worked with me with my last two trucks and has been first class as well. The owner Jeff Sell has personally been involved with the delivery of both trucks to ensure my satisfaction. What a first class operation! I couldn't be happier with the service and sales at West Metro and I regularly refer people to them when possible. More

It was slick & professional! No nosense. Good deal See above. It was a great experience. Jared worked with me tirelessly email after email phone call after phone call to get everything arranged witho See above. It was a great experience. Jared worked with me tirelessly email after email phone call after phone call to get everything arranged without me even having to make a trip up to the dealership. More

repair of low beam headlights The West Metro Buick service desk staff and repair people did an excellent job of addressing the recall problem and provided me with a loaner car. Pr The West Metro Buick service desk staff and repair people did an excellent job of addressing the recall problem and provided me with a loaner car. Professional and friendly staff. I would definitely recommend. More

Great staff, helped me out quickly and efficiently. They were friendly and treated me nicely the entire process. Great environment and quality service. I would visit again for service. were friendly and treated me nicely the entire process. Great environment and quality service. I would visit again for service. More