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42 Reviews of West Metro Buick GMC - Service Center
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September 12, 2018
Awesome people! Awesome people all around. Friendly, helpful always helpful. The service is on time and done accurately. We're very happy with West Metro Buick GMC! Awesome people all around. Friendly, helpful always helpful. The service is on time and done accurately. We're very happy with West Metro Buick GMC! More
by tonihardekopf
Verified Customer
September 12, 2018
Great service department Online appointments scheduling is convenient. Detailed report at end of service appointment. Update on services needed and price quotes. department Online appointments scheduling is convenient. Detailed report at end of service appointment. Update on services needed and price quotes. Very friendly staff. More
by SANDRAK_411
Employees Worked With
September 12, 2018
Probably will not come back. After the oil change, they put my Escape thru the car wash, during the process my wipers came on and got damaged. They did replace the wipers, which After the oil change, they put my Escape thru the car wash, during the process my wipers came on and got damaged. They did replace the wipers, which were new, so not sure the replacements were as good as what I had on there. Before my new ones, I had wipers from Nappa and they were awful and had to be replaced with not much use on them. The replacement wipers are from Nappa, so times will tell. The oil change was done on Monday. Yesterday I went out and had opened the back hatch and noticed thee are scratches on my back bumper, so have no idea how that happened. I know it wasn't there before as I just had the Escape hand washed the week before and I had inspected it then. I can only assume this happened during my car wash from West Metro as well. That is the reason I said I would not recommend nor probably every return again. More
by BJFETZER2
Employees Worked With
I have no idea what their names are but there were 2
September 12, 2018
great service depoartment I had an oil-change and a couple of tires fixed. They ran into an issue with a tire pressure sensor would not work. So they asked if this problem was I had an oil-change and a couple of tires fixed. They ran into an issue with a tire pressure sensor would not work. So they asked if this problem was there when I brought in the car. It was not so they fixed it no-charge. They did not try to charge me. very pleased with their values as a service department. More
by DBROWN32
September 12, 2018
Oil Change Appreciated the shuttle service when I dropped off my vehicle for service. I also received excellent customer service when I picked up my vehicle. I Appreciated the shuttle service when I dropped off my vehicle for service. I also received excellent customer service when I picked up my vehicle. I like the ability to schedule appointments online. Thank you! More
by Kelly
Employees Worked With
September 12, 2018
Appointment was on time. I had a appointment and that was on time. The visit was short, just oil change and tire rotation. The service was fast and the people were very friend I had a appointment and that was on time. The visit was short, just oil change and tire rotation. The service was fast and the people were very friendly. They gave a wash too. More
by Randy
Employees Worked With
Amanda
September 12, 2018
Service repair with loaner vehicle. Service repair was covered under warranty and Jamie confirmed the details. There was no cost to me and that was great, especially when I was given a l Service repair was covered under warranty and Jamie confirmed the details. There was no cost to me and that was great, especially when I was given a loaner vehicle during the repair. More
by JENNAMPOTTER
Employees Worked With
September 12, 2018
Awesome! The team at West Metro is just AWESOME. They always provide great service and I appreciate their honesty and attention to detail. I’ve been taken my The team at West Metro is just AWESOME. They always provide great service and I appreciate their honesty and attention to detail. I’ve been taken my vehicle to them for MANY years. More
by LAGNESEA
September 12, 2018
Always go above and beyond! I've had issues with my vehicle and West Metro and their staff have always gone above and beyond to make it right for me. I will always bring my vehic I've had issues with my vehicle and West Metro and their staff have always gone above and beyond to make it right for me. I will always bring my vehicle to them. Highly recommend service from West Metro. More
by SAMANTHARAEDEHMER4
September 12, 2018
Excellent Friendly fast and knowledgeable very informative of what the problem was and how they were going to fix what was happening to the gmc terrain. Friendly fast and knowledgeable very informative of what the problem was and how they were going to fix what was happening to the gmc terrain. More
by JMON5
Employees Worked With
Amanda
