Back

West Metro Buick GMC

Monticello, MN

4.9
1,853 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment. West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and over 500 used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
Contact Dealership

1001 Minnesota 25

Monticello, MN

55362

Directions

By Type

Showing 1,853 reviews

April 23, 2020

Enjoyed working with Weat Metro Buick GMC. Great sales and service team. I send all my friends and relatives to West Metro Thank you Jeff and team for a great experience. More

by MSARGENT1723
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Knickerbocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Tischner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Bruhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Schwinghammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aeron Ashbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Colville
Apr 23, 2020 -

West Metro Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing West Metro Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

April 21, 2020

2 times This was the 2nd time that we had visited West Metro to shop for a car. I really like how well they listened to us and especially letting us even exp More

by JONDMOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Meyers, Cian Conlow
Apr 21, 2020 -

West Metro Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 20, 2020

I enjoy buying my vehicles at West Metro. They have a nice selection oh vehicles.Their staff is very helpful. I would recommend to my friends! More

by RSAWATZKE53
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Kalkbrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

West Metro Buick GMC responded

Here at West Metro Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 20, 2020

Had such a great experience with Jason and Jim throughout the whole process. They let me make my own decisions and were very patient with me! They were very understanding of my price budget and found me a gr More

by Alexa Bengtson
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Jones
Apr 21, 2020 -

West Metro Buick GMC responded

We are very happy to have provided you with such a positive experience, Alexa! So happy Jason and Jim could help. We sincerely value your business and look forward to your next visit.

April 17, 2020

Kent, Ryan, and Pat helped make this purchase simple and hassle free. They had a vehicle that met our needed perfectly. Jeff always makes you feel welcome and part of the west metro family. More

by SJO-BigLaker
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Kalkbrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Colville
Apr 19, 2020 -

West Metro Buick GMC responded

Thank you so much for choosing West Metro Buick GMC! Congrats on your new purchase, and let us know if we can be of any more assistance!

April 17, 2020

see below took longer than I thought it would. Salesman dealing with more than 1 person at a time. alot of salesman hanging around that maybe could have helped More

by CHRIS5144
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Kalkbrenner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2020 -

West Metro Buick GMC responded

Chris, Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to reach out to us at your convenience.

April 17, 2020

Had such a great experience with these guys purchasing my used vehicle. These guys were so easy to work with and made the whole process simple. Thanks again!!! More

by SSWART033
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Kalkbrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

West Metro Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 16, 2020

Incredible Experience Everyone at West Metro is friendly, helpful and professional. They treated me so well and I am so excited about my new car, well new to me. I am ver More

by Monica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Schwinghammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Colville
Apr 17, 2020 -

West Metro Buick GMC responded

Thank you, Monica, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 16, 2020

West Metro Review I've always been satisfied with the sales staff at West Metro. We've also worked with the service department< and have been very satisfied. More

by MIKE@MRWACC.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony LaPlant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Meyers
Apr 16, 2020 -

West Metro Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 11, 2020

Poor Customer Service. I setup an appointment to come see and explain what I was looking for and when ai got there he the sales guy was busy. So I waited and had the Sales Manager and another employee ask wh More

by No Arcadia
Recommend Dealer
No
Employees Worked With
Pat Colville
Apr 29, 2020 -

West Metro Buick GMC responded

We're very sorry to hear that you didn't have a satisfying experience. If you would be willing to reach out to us directly, we would appreciate the opportunity to try and find a way to turn this around for you.

...
97
...