Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
West Metro Buick GMC
Monticello, MN
1,853 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment.
West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and over 500 used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,853 reviews
May 06, 2020
Good selection. Very apparent that they don't work on commission, get the feeling that it doesn't really matter to them if you buy a vehicle or not. Detail shop seem annoyed that I asked them to remove a commission, get the feeling that it doesn't really matter to them if you buy a vehicle or not. Detail shop seem annoyed that I asked them to remove a few spots that they should have removed from the get go before it was even listed. Finance guy, James was great, very helpful. More
by THEISK83
Verified CustomerEmployees Worked With
John Kinsell, James Meyers
Helpful May 05, 2020
My Salesperson was name Kent and he was superb ....He went his way to make a deal happen for me...I would Recommend West Metro to Everyone that needs a vehicle.. went his way to make a deal happen for me...I would Recommend West Metro to Everyone that needs a vehicle.. More
by INVENTOR632
May 04, 2020
We worked with Kent Kalkbrenner. He was friendly, knowledgeable and put no pressure in us to close a deal and make a sale. The dealership was clean, guests were properly spaced out during COVID-19 an knowledgeable and put no pressure in us to close a deal and make a sale. The dealership was clean, guests were properly spaced out during COVID-19 and we were impressed that so many of the staff members were warm and friendly. We are very happy with the vehicle we picked out and look forward to doing business again with West Metro Buick GMC! More
by CJ & EJ
May 03, 2020
This is our 2nd car we have bought from John and he has always been very informative and accommodating. Jim explained all the finances very clearly and helped us make the right decisions. always been very informative and accommodating. Jim explained all the finances very clearly and helped us make the right decisions. More
by Aydt
Employees Worked With
John Kinsell, James Meyers
May 02, 2020
Quick, Easy and Simply Wonderful I found this dealership when I moved here from Chicago. Since I loved the service area I decided to try them out with sales. I bought a second car a I found this dealership when I moved here from Chicago. Since I loved the service area I decided to try them out with sales. I bought a second car and my experience was absolutely wonderful. This is the dealership I will always go to for whatever I need. More
by BPate
Employees Worked With
May 01, 2020
Pleasant and satisfying A well run and managed operation that makes for pleasant experience. The building was clean the people were courteous and friendly. The entire experie A well run and managed operation that makes for pleasant experience. The building was clean the people were courteous and friendly. The entire experience was very pleasant. More
by MAYCLAN_2000
April 30, 2020
Very smooth, quick & easy transaction for the purchase of my new 2020 GMC Sierra. Pat was super polite and set me up with Andy who did a great job of going over the information and featu for the purchase of my new 2020 GMC Sierra. Pat was super polite and set me up with Andy who did a great job of going over the information and features of my new truck. More
by Mark P
April 29, 2020
Smooth ride.. Last month we purchased a 2020 GMC pick-up. Our customer experience was excellent and we felt the salesperson was very transparent with us in all the Last month we purchased a 2020 GMC pick-up. Our customer experience was excellent and we felt the salesperson was very transparent with us in all the answers to questions we had. The extra's we had added to the vehicle were done as ordered and we were very pleased with our purchase and smooooth ride! More
by ddepolzin
April 28, 2020
We had a very positive experience working with West Metro. John Kinsell was very friendly and so helpful in showing us everything about our beautiful new 2020 GMC Sierra. He taught us how to use all th Metro. John Kinsell was very friendly and so helpful in showing us everything about our beautiful new 2020 GMC Sierra. He taught us how to use all the features of our new GMC truck. Dereck Myers was genuinely interested that we were completely satisfied with our new purchase. He was very easy to work with and not pushy in any way. We absolutely love EVERYTHING about our new truck. When it comes time to purchase another new vehicle, we would not hesitate to use West Metro again! Thankyou West Metro for making this new purchase transaction go so smoothly and for making us so happy!!! More
by ColleenBuszmann
Employees Worked With
Arnie Mach, John Kinsell, Derek Meyers
April 25, 2020
I worked with Kent K....the process from my very first contact with this dealership was no pressure, professionalism, and very friendly Staff at every level.. Thank you West Metro for the awesome experie contact with this dealership was no pressure, professionalism, and very friendly Staff at every level.. Thank you West Metro for the awesome experience. More
by jimmy.bostic
