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West Metro Buick GMC

Monticello, MN

4.9
1,853 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment. West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and over 500 used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
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1001 Minnesota 25

Monticello, MN

55362

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Showing 1,853 reviews

May 16, 2020

Vehicle was what I was expecting. This is my second vehicle purchased from here and from John Kinsell. Great experience and very professional to work with. More

by PHATSPIRIT
Recommend Dealer
Yes
Employees Worked With
John Kinsell, James Meyers
May 18, 2020 -

West Metro Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are so glad that you came back for a second vehicle! If there is anything we can do for you in the future please do not hesitate to give us a call.

May 15, 2020

Positive Buying Experience All the Way Around! We were very satisfied with out recent car purchase experience at West Metro! Pricing on their cars was very fair and our sale person, Kent, was very More

by deebner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Kalkbrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

West Metro Buick GMC responded

Thank you, it's fantastic to hear that Kent provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing West Metro Buick GMC!

May 15, 2020

Great bunch of guys to deal with. I've dealt with them before and I will give them every opportunity again when I'm looking for a car More

by RSPULJU
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony LaPlant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Colville, James Meyers
May 16, 2020 -

West Metro Buick GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing West Metro Buick GMC!

May 13, 2020

it was awesome kent worked with im very satified it was a great experience all the way around i had no problems with kent or finance company he walk me though all phases of the sale answered all my q More

by DUANE.WESTPHAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Kalkbrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

West Metro Buick GMC responded

Thank you for your business and this review, Duane. We're happy to hear that Kent and our team were able to assist you with your purchase. If there is anything we can assist you with in the future, please let us know.

May 13, 2020

Used GMC Great selection, all my questions were answered honestly. Did hear something about free oil changes but never heard anything in the end about this. Ja More

by CRAIGNELSON898
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Meyers, Cian Conlow
May 14, 2020 -

West Metro Buick GMC responded

Thank you for taking the time to share your thoughts on working with Cian and James. We're glad to hear they delivered such a great experience!

May 12, 2020

Made buying a car very easy. Only dealership i could find that had used car prices clearly marked on the cars. I knew what i could afford so made shopping very easy. Told Kent whi More

by JWKROENING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Kalkbrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Meyers
May 13, 2020 -

West Metro Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 11, 2020

No fuss, no muss! I have bought over 50 vehicles in my lifetime and business. This was the easiest and most friendly experience I have ever had. Thank you Kent and R More

by JJKUEMPEL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Kalkbrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

West Metro Buick GMC responded

Hi JJKUEMPEL, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 10, 2020

Easy to work with! Great visit at West Metro. Jeff was friendly and made sure all my needs were met in my selection. I would recommend visiting here when you're in the m More

by rosebringus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2020 -

West Metro Buick GMC responded

Thank you for choosing West Metro Buick GMC. Your feedback and rating mean a lot to us. We're glad Jeff was able to help and we hope to see you again!

May 10, 2020

Jason and everyone we met were great to work with. No pressure sales! By the time we left we actually bought his and hers vehicles. More

by MLMART01
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

West Metro Buick GMC responded

Thanks for your feedback on your recent visit to West Metro Buick GMC. We are glad to hear that Jason was able to assist you with choosing the perfect his and hers vehicles and that you had such a positive experience. We hope you will continue to enjoy your new vehicles!

May 09, 2020

Missing floor mat parts The night of the sale and pickup of the vehicle went well. However when we arrived home and were putting our car seats in the vehicle it became appare More

by RYURCZYK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Sell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Colville, Cian Conlow
Jun 09, 2020 -

West Metro Buick GMC responded

We apologize the floor mat clips were not included with your vehicle at the time of purchase. Fortunately, the factories and distribution centers we receive our parts from have opened again, and we were able to get the parts needed. Let us know if there's anything else we can do to assist!

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