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West Metro Buick GMC
Monticello, MN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Vehicle was what I was expecting. This is my second vehicle purchased from here and from John Kinsell. Great experience and very professional to work with. vehicle purchased from here and from John Kinsell. Great experience and very professional to work with. More
Positive Buying Experience All the Way Around! We were very satisfied with out recent car purchase experience at West Metro! Pricing on their cars was very fair and our sale person, Kent, was very We were very satisfied with out recent car purchase experience at West Metro! Pricing on their cars was very fair and our sale person, Kent, was very friendly, knowledgeable and able to answer all our questions with ease. Kent listened to us, was attentive to our needs, and was never pushy - all together, it was a very positive buying experience. More
Great bunch of guys to deal with. I've dealt with them before and I will give them every opportunity again when I'm looking for a car before and I will give them every opportunity again when I'm looking for a car More
it was awesome kent worked with im very satified it was a great experience all the way around i had no problems with kent or finance company he walk me though all phases of the sale answered all my q it was a great experience all the way around i had no problems with kent or finance company he walk me though all phases of the sale answered all my questions i had a great time More
Used GMC Great selection, all my questions were answered honestly. Did hear something about free oil changes but never heard anything in the end about this. Ja Great selection, all my questions were answered honestly. Did hear something about free oil changes but never heard anything in the end about this. James Meyers explained the financing very well and answered all of my questions. More
Made buying a car very easy. Only dealership i could find that had used car prices clearly marked on the cars. I knew what i could afford so made shopping very easy. Told Kent whi Only dealership i could find that had used car prices clearly marked on the cars. I knew what i could afford so made shopping very easy. Told Kent which cars i wanted to test drive and he made them available for me to easily test drive. Prices were fair so biggest decision was whether to pay cash or finance. More
No fuss, no muss! I have bought over 50 vehicles in my lifetime and business. This was the easiest and most friendly experience I have ever had. Thank you Kent and R I have bought over 50 vehicles in my lifetime and business. This was the easiest and most friendly experience I have ever had. Thank you Kent and Ryan. More
Easy to work with! Great visit at West Metro. Jeff was friendly and made sure all my needs were met in my selection. I would recommend visiting here when you're in the m Great visit at West Metro. Jeff was friendly and made sure all my needs were met in my selection. I would recommend visiting here when you're in the market for a new vehicle! More
Jason and everyone we met were great to work with. No pressure sales! By the time we left we actually bought his and hers vehicles. pressure sales! By the time we left we actually bought his and hers vehicles. More
Missing floor mat parts The night of the sale and pickup of the vehicle went well. However when we arrived home and were putting our car seats in the vehicle it became appare The night of the sale and pickup of the vehicle went well. However when we arrived home and were putting our car seats in the vehicle it became apparent that the floor mats were not attached properly because of the missing attachment parts. I called the sales person that same day and informed him of the issue. He was going to order the parts and have them shipped or we could pick them up. Well as of today we still have not gotten the parts. I am told by the sales person the parts have been ordered but due to COVID-19 and plant shut downs the parts have not arrived. This makes little since because the vehicle was used and was advertised with the floormats. So it makes since that the persons that prepared the vehicle for sale took the floormat attachments out and forgot to put them back. So until I receive the parts I am very unhappy with the dealership and service we have received. I am available to discuss this issue. Upset and disappointed, Lori Yurczyk0696 More