Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
West Metro Buick GMC
Monticello, MN
1,851 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment.
West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and over 500 used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,851 reviews
June 16, 2020
Sales person Shawn dis a great job. He was fast got it together and didn't make us wait!! He knew we were gonna but or walk out and not come back tomorrow! Good job! together and didn't make us wait!! He knew we were gonna but or walk out and not come back tomorrow! Good job! More
by MARAR1976
Verified CustomerEmployees Worked With
Shawn , James Meyers
Helpful June 11, 2020
Exceptional Experience. I called ahead and the car was waiting up front for me to test drive. ZERO pressure. Best car buying experience I've ever had. I LOVE my new car. West Metro Buick GMC is highly rec waiting up front for me to test drive. ZERO pressure. Best car buying experience I've ever had. I LOVE my new car. West Metro Buick GMC is highly recommended. John and Ryan explained everything I needed to know. Kind and knowledgeable. It was a pleasure. Thank you. More
by STACYACE75
June 10, 2020
We enjoyed our first car buying experience so much with, West Metro Buick, we came back in the same month and purchased a second vehicle. Kent Kakbrenner was knowledgeable, warm, sensitive to hearing our wa West Metro Buick, we came back in the same month and purchased a second vehicle. Kent Kakbrenner was knowledgeable, warm, sensitive to hearing our wants and needs and easy to talk to. Shopping local is important and it's comforting to know we have a dealership locally with great staff, service and vehicles to shop. I would definitely recommend making an appointment and giving this dealership the opportunity to earn your business. E & C More
by E & C
June 10, 2020
The staff was very nice and most helpful,, just a lil lax on the covid-19 “ social distancing for me but very well kept bldg! Hey lax on the covid-19 “ social distancing for me but very well kept bldg! Hey More
by aadd442004
June 08, 2020
Great experience We bought a new-to-us vehicle and traded in our old one - excellent experience! great staff and team, straightforward and easy to work with. Would cer We bought a new-to-us vehicle and traded in our old one - excellent experience! great staff and team, straightforward and easy to work with. Would certainly recommend! More
by Kelsey R
June 07, 2020
We only shop for cars with West Metro! Always top notch service, knowledgeable salesmen who go the extra mile to make sure your satisfied with your new vehicle service, knowledgeable salesmen who go the extra mile to make sure your satisfied with your new vehicle More
by NICOLEOLSON0318
June 06, 2020
They came through with flying colors I had a floor mat issue and the people at West Metro worked with me to fix the problem. They dealt with the issue during these time with COVID and a p I had a floor mat issue and the people at West Metro worked with me to fix the problem. They dealt with the issue during these time with COVID and a parts shortage the very best they could. They did an awesome job. More
by RYURCZYK
June 05, 2020
I received excellent service. The John was very knowledgeable and Ryan did a excellent job with the financing. I will work with this dealership and the the same people in the future. knowledgeable and Ryan did a excellent job with the financing. I will work with this dealership and the the same people in the future. More
by DCHRISTIANSON1
June 05, 2020
After having a horrible experience at a local dealer, I called West Metro and Kent was awesome! He walked me through the financing, he sent me cars that I was approved on. He explained every detail. It ma called West Metro and Kent was awesome! He walked me through the financing, he sent me cars that I was approved on. He explained every detail. It made me feel like family. I will recommend everyone to West metro. Even if you think your credit is bad they will work with you. More
by sraedorr
Employees Worked With
June 05, 2020
Best in Monticello My experience with this dealership has always been fantastic. The people that work there are friendly and courteous. They treat you like family. I wou My experience with this dealership has always been fantastic. The people that work there are friendly and courteous. They treat you like family. I would recommend this dealership to all my friends. More
by SPICEMAN1956
