West Metro Buick GMC

I ordered a new GMC, it came in exactly how I ordered it. My experience was great. My experience was great. More

Good service, very responsive to questions and issues. A few problems with the vehicle popped up but they were willing to fix. A few problems with the vehicle popped up but they were willing to fix. More

Very friendly answered all my questions . not pushing, went above and beyond syncing my phone to vehicle. Great at showing me how to use all the gizmos and gadgets not pushing, went above and beyond syncing my phone to vehicle. Great at showing me how to use all the gizmos and gadgets More

Very smooth and fair transaction. Jake Jacobson was helpful, kind and knowledgeable. Overall, a pleasant transaction. Jake Jacobson was helpful, kind and knowledgeable. Overall, a pleasant transaction. More

Great service, friendly staff, I love the truck. Jason is a good dude and made it all work out for me. Jason is a good dude and made it all work out for me. More

Kent was awesome. The whole team worked hard to get me in a vehicle. I have bought 3 cars now from This dealership. The whole team worked hard to get me in a vehicle. I have bought 3 cars now from This dealership. More

Very nice people to work with. Great with answering any questions that I had. Fast with responding. Great with answering any questions that I had. Fast with responding. More

Professional with a sincere human touch. Staff welcomed and answered all questions. Available after sale with quick responses. Staff welcomed and answered all questions. Available after sale with quick responses. More

Worked hard to get my problem resolved. Very accommodating in doing what it took to get the problem resolved in the most convenient way for my schedule Very accommodating in doing what it took to get the problem resolved in the most convenient way for my schedule More

My husband and I drove two and a half hours to Monticello because this dealership and the one in Saint Cloud had the best customer reviews. We first spent time in Saint Cloud, looking at the 2023 1500 Sierra because this dealership and the one in Saint Cloud had the best customer reviews. We first spent time in Saint Cloud, looking at the 2023 1500 Sierra Denali's. The salesman spent time showing us how all the new features worked since 2013, the last time we bought new. We talked price and they made a offer we almost took, but I wanted to visit West Metro to see the vehicle I saw on line first. We could not have made it easier. Walked in and said exactly what we were looking for. They didn't know if it was still on the lot, but they found it and brought it around. We liked it, talked price, and purchased within a hour. We dealt with Justin, who is laid back and easy to talk to. We met the owner, and he bought us ice cream. So far, so good. Can't give a five star, because they would not bend on adding a rear pair of mud flaps that we had seen and liked on another Denali. WHAT? Are you kidding?? We just handed you a 72 thousand dollar check, after pointing out the vehicle we wanted and you can't pop for the GM mudflaps we want? We wanted them on the rear. We were told they only come in pairs and cost in the 500 dollar range. We would have to buy front and back and then it would be another 300.00 to install. That was a slap in the face. We pick the truck up this Monday Mike and Susan Braun More