West Metro Buick GMC

HANDS DOWN #1 DEALERSHIP! We have bought our last 4 vehicles from West Metro and we have always had excellent customer service! From the service department to sales to parts an We have bought our last 4 vehicles from West Metro and we have always had excellent customer service! From the service department to sales to parts and to financing... they clearly are the best dealership around! We went to West Metro with the intention of 'just looking'. A sales guy came out and asked what we were looking for and we couldn't find a used crossover vehicle on the lot that fit what we were looking for. He told us he had the perfect crossover at the St Cloud location and had that vehicle transferred to Monticello for us to look at. We loved it and decided to purchase it after test driving it. We got it home and it started to have some mechanical problems so we called West Metro right away to let them know what was going on. They hands down took care of us (on more than one occasion) and made sure the vehicle was up to standard for us. We wouldn't ask for better service. If you are looking for a new or used vehicle West Metro is the place to go! They are loyal and dedicated to their customers and that's why we keep going back! More

This Dealership is the Top Dog Best Dealership I have dealt with. This past month I have been contacting many dealerships to help me out with my situation. I have great credit, grea Best Dealership I have dealt with. This past month I have been contacting many dealerships to help me out with my situation. I have great credit, great salary and was financially stable. The only issue i had was I had a car worth $4000 and still owed $9500 on it and only had a small down payment. I had many dealerships contact me and many told me they couldn't help me because of my negative equity. I was contacted by ken and the awesome experience started. He treated me like my situation was bad and he was going to try the best he could to get me a newer car. After sending a few requested documents his way. He called me 30 mins or so later and said, " Austin, I think we can make something work. When can you come in?" I told him today. I went in on Monday and he had to work with a few members of his team to figure the best deal he could give me. Kent was absolutely amazing! After about 3-4 hours of being at the dealership Kent and Cody came to a conclusion with the help of Kent's Boss. It was so awesome. He came to me and said lets go test drive. We test drove a Verano and I loved it, I told him for payments i wanted to stay between about $400-450 and they gave me a payment of $389 including XSwear. Awesome. Cody made the paper work and financial stuff super easy to understand and it was great. Being a regional sales trainer of Samsung for over 150 stores I have brought up my car and the dealerships names many times and have told family and friends to come see you guys! I can't wait to get my new car from you guys in the future! More

Great experience buying my first new truck! I was in the market for a newer truck and was looking at used vehicles like I always have in the past. Dave Rhode helped me and suggested I take a loo I was in the market for a newer truck and was looking at used vehicles like I always have in the past. Dave Rhode helped me and suggested I take a look at the 2014's as they had some great incentives going at the time. I ended up buying a 2014 Sierra SLE. West Metro was able to get me what I needed on my trade in and with the incentives and reasonable interest rate the new truck was very doable. I am very pleased with my purchase and love the new truck. Kudos to Dave and the crew for their patience as my purchase took two weeks to complete due to personal scheduling issues. I will definitely recommend West Metro every chance I get. More

Great experience, great dealership, new friends! I was looking for a new Terrain when I contacted Jared Nebel for basic information. He was generous with his time and helped me build the truck I want I was looking for a new Terrain when I contacted Jared Nebel for basic information. He was generous with his time and helped me build the truck I wanted. Jared was fun to work with and made the buying process quick and painless. I would highly recommend this dealership and working with Jared to anyone that wants to purchase a vehicle new or used. More

Best Experience ever buying a car! This company blew it out of the water with customer service, friendliness, and price. We went around to many local car dealers and could not find anyo This company blew it out of the water with customer service, friendliness, and price. We went around to many local car dealers and could not find anyone with the same friendly service as well as the best prices. They were there to answer our phone calls even after hours and meet us on days they weren't working normally. I would HIGHLY recommend this place to anyone looking for a great vehicle, a great price, and a great team to work with! More

Best Dealership I have worked with Best experience I have had... from the finance part with Cody and then our sales Rep Tony. Great people to work with. Tony called all over MN to get u Best experience I have had... from the finance part with Cody and then our sales Rep Tony. Great people to work with. Tony called all over MN to get us the Truck we wanted with all the items we were looking for. Instead of blowing us off and telling us they dont have what we wanted ,they went wayout of their way to deliver what they promised and couldnt be happier with the results. 2014 GMC Denali. Tony went over all the details on all the new gadgets with these new trucks which made it a breeze to operate. We will go to them again for our next vehicle. Thanks again More

Great Buying Experience Overall! I had a great experience working with all of the people at West Metro GMC. They are a first class operation. I am very happy with my new truck and m I had a great experience working with all of the people at West Metro GMC. They are a first class operation. I am very happy with my new truck and my decision to buy from them. Jared was just outstanding to work with through the entire process. I will definitely recommend West Metro to anyone looking for a new vehicle. Thanks for a great buying experience!! More

I was about to give up on getting a newer car. I have had credit challenges due to medical issues and a loss in the family this last couple years which sent my credit rating in the dumps. I had att I have had credit challenges due to medical issues and a loss in the family this last couple years which sent my credit rating in the dumps. I had attempted to get financed with other "Buy Here Pay Here" places, and all they want to do is charge you twice what the vehicle is worth, and sell you a high mileage tired old vehicle to boot. I was ready to just give up and buy a total cheapo beater $500 rust bucket. Then I got a call from Kent at West Metro. I was thinking here we go again. I told him my whole situation. He said he believed he and Cody (Finance guy) would be able to help. Within a week and several emails and calls later to my amazement I was approved for a new car with only 20,000+ miles. My wife and I were still skeptical but went in anyways. Well within a short time we signed and drove away in our new car. The rate was a little higher then normal, but with the credit challenges its the best option I had seen. Cody also worked with us to plan an affordable payment plan, and discussed how we can within a year or so refinance to get better rates as long as we keep payments current and continue to improve our credit. If your having troubles getting financed, and the people have been disrespectful, or are trying to rip you off, stop all the hassles and call Kent and Cody. These two will be able to help you, and will treat you with respect. Just be patient and let them do their thing and you will truly be amazed. They have earned a customer for life, and I will continue to refer them to friends and family. M&T - Big Lake, MN More

Super friendly Jared and Cody at West Metro are great people to work with. They made shopping for a car fun and easy. I started my search online and had my beauti Jared and Cody at West Metro are great people to work with. They made shopping for a car fun and easy. I started my search online and had my beautiful car by the end of the day. I love my vehicle and love how we were treated. I recommend West Metro Buick to everyone!!! Thanks you Jared and Cody!!!! More

Great Dealer Great experience. Jared was helpful and responsive. He went over and above to accomplish all of my requests. The entire team made this purchase quick Great experience. Jared was helpful and responsive. He went over and above to accomplish all of my requests. The entire team made this purchase quick and easy. I would recommend West Metro Buick anytime. More