West Metro Buick GMC
Monticello, MN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,952 reviews
great service David was very helpful in finding us the right car to fit our needs! will definitely recommend him and this dealership to others. Thank you! David was very helpful in finding us the right car to fit our needs! will definitely recommend him and this dealership to others. Thank you! More
Bought my 2008 Kia Spectra SX from West Metro My uncle and I went into West Metro in Monticello to look at a couple of different cars we saw listed online. One was the 2008 Kia Spectra SX and the My uncle and I went into West Metro in Monticello to look at a couple of different cars we saw listed online. One was the 2008 Kia Spectra SX and the other was a 2006 Buick Lacross. We worked with Mark Radde, who had the cars out already when we got there. While checking out both cars, Mark did not try to pressure us, but just let us look them over and decide which one I wanted to test drive. I decided on the Kia, and he told us to take our time and was perfectly fine with us taking it to my mechanic to be checked out. As soon as I started driving it, and once my mechanic said the car was a in excellent condition, with just a ding in the windshield and a minor cosmetic issue with a cracked bumper, I new this was the car I wanted. My uncle and I returned to the dealership and inquired if they would repair the ding in the windshield, which they did. We made an offer, slightly less than the asking price, and Mark went above and beyond for us to track down his manager. He did so and our offer was accepted. What impressed us most was how they took care of the car before putting it out for sale. When I came to pick it up, they had even put half a tank of gas in it and it looked like they washed it. I would definitely do business there again and will tell everyone I know about the excellent customer service! :) More
Great experience! I went in to look at a used 2010 Ford Escape and got wonderful service! Mark was my salesman. I was Marks first sale with the company, and he did a gr I went in to look at a used 2010 Ford Escape and got wonderful service! Mark was my salesman. I was Marks first sale with the company, and he did a great job. It was funny cause when I came in I told him what vehicle I wanted to look at, and he grabbed the keys to the wrong car and was trying to get it started. I don't blame him though cause he is new, but a great guy to work with. I also got a lot of help from Cody who is the financing guy. I was worried about not being able to finance the vehicle due to a small line of credit. Sure enough Cody was there to save the day and figured everything out for me! I am 20 years old and this was the first vehicle I purchased and had an awesome experience with West Metro Buick GMC. I would highly recommend them as a dealership to go to. Thank you for the experience! More
No hassle, in and out, dealer Jason was great to work with. Very professional and helpful while the order was created for my 2014 GMC. Fair price for trade without the hassle of de Jason was great to work with. Very professional and helpful while the order was created for my 2014 GMC. Fair price for trade without the hassle of dealing with multiple people. I would definitely recommend this dealer for new GMC's and Buick. I will be back! More
bought a denali The people at west metro are the best. I have bought 6 trucks and two cars from them since 2002. Always a pleasure, simply run a class organization fr The people at west metro are the best. I have bought 6 trucks and two cars from them since 2002. Always a pleasure, simply run a class organization from top to bottom. Nobody better at their business, Lloyd is the best manager i have ever dealt with. I am a business owner myself and this is rare to see a large company so organized and customer orientated. Wow ! You guys are great, very happy. More
Satisfied We were well pleased with the courtesy and friendly manner in which we were received at your dealership Jason was very helpful when answering our que We were well pleased with the courtesy and friendly manner in which we were received at your dealership Jason was very helpful when answering our questions and explaining the features of our new car We would recommend him as a salesman to all our friends. He listened to our concerns and Found just the right car that we were looking for We will certainly return to this dealership again. More
West Metro (Jason Klein) is the BEST!! West Metro has turned into the only place me and my wife will purchase a vehicle from. Jason Klein has been the Sales Rep we have dealt with each tim West Metro has turned into the only place me and my wife will purchase a vehicle from. Jason Klein has been the Sales Rep we have dealt with each time and we can't say enough good things about our experience with him! He is professional, courteous, informative and always does more than he needs to make sure we have all of our questions answered. We have purchased used cars and 2 leases from West Metro and every time it has been very smooth and hassle free. Before finding Jason and West Metro we shopped at Walser, Morrie's etc and always felt like a # and felt pressured to buy a vehicle on the first visit. I have had multiple family members sell their used car to West Metro outright and each time they beat a competitors quote by a considerable amount. I would highly recommend Jason and West Metro if you are in the market for a new or used vehicle, you will not be disappointed with the experience. To me and my family there is no where else we will shop for a new or used vehicle! More
Great buying experience This dealership was great to work with. Lloyd actually turned a customer away that really wanted to buy the Denali I was driving from Wisconsin to loo This dealership was great to work with. Lloyd actually turned a customer away that really wanted to buy the Denali I was driving from Wisconsin to look at, because he promised they would hold it for me, and he did. That is true integrity! They worked with me to negotiate a price I could afford. Corey was very helpful on explaining what the thousand buttons and knobs do on this new wonder machine. The paperwork was handled quickly and painlessly. There was no pressure to buy, only honest, courteous sales staff. Great buying experience. I'd go back. More
Thank You West Metro GMC Dealer and Sales rep patient, kind, and unassuming. We had spent two weekends researching and test driving. Husband wanted a truck, wife wanted a cr Dealer and Sales rep patient, kind, and unassuming. We had spent two weekends researching and test driving. Husband wanted a truck, wife wanted a crossover, guess who won? We looked at Toyota Landcruiser, just couldn't imagine towing ANYTHING with a Toyota SUV/Crossover. The Ford Explorer was a little too costly for the features, and with a shorter wheelbase, didn't feel as stable. The Dodge Durango Citadel was cool, but again, a bit overpriced, although a 5.7L Hemi would have been cool...My lovely wife climbed into the drivers seat of the Acadia and that was it, she was sold. After a fair amount, well let's say "quite a bit" of option changing, SLE-2 vs. SLT-1, leather vs. cloth, Navi vs. no Navi we were set. The salesperson was calm, patient, and searched many vehicles and options. Turns out, we purchased the first one we drove. More
Amazing I gave this dealership a great review because it deserves one, as well and Jason. He found exactly what I wanted, and I could not be more thankful. Ev I gave this dealership a great review because it deserves one, as well and Jason. He found exactly what I wanted, and I could not be more thankful. Everyone is very welcoming and joyful, offering you food or drinks to make you feel more comfortable. Jason is awesome as well very funny, nice guy, and most importantly he knows what he is talking about. All you have to do is tell him what you are looking for and he will find it, or he will find something better! More