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West Metro Buick GMC
Monticello, MN
2,126 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment.
West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,126 reviews
April 28, 2017
Great Demo Truck! We found a great demo truck that was reduced in price that fit our needs. We needed something big enough to pull our boat and it always helps when you We found a great demo truck that was reduced in price that fit our needs. We needed something big enough to pull our boat and it always helps when you can get there in style. Jared was able to help us find the perfect truck without being pushy about it. He reassured us that he would hold the truck for us until we could get everything lined up and was able to get the add-ons we wanted put on the truck in short order with no money down. Before we left the lot with the new truck he had my phone synced to the truck and we were ready to roll. The whole experience took 7 days from start to finish with everything that we wanted. More
by BKboattower
April 22, 2017
Friendly and Awesome Derek was compassionate, kind, and very friendly. I wasn't sure what I was looking for, but he pointed me in the direction I wanted and he helped me f Derek was compassionate, kind, and very friendly. I wasn't sure what I was looking for, but he pointed me in the direction I wanted and he helped me find a car I really fell in love with. I highly recommend Derek; he was friendly, sweet, kind, and definitely a great saleman. More
by CrissieRae
Employees Worked With
Derek Meyers, James Meyers
April 18, 2017
DO WHAT THEY SAY! Go the extra mile. I had previously purchased an SUV a few years back and was so pleased. Just purchased a new GMC YUKON. Had very specific needs and this dealership I had previously purchased an SUV a few years back and was so pleased. Just purchased a new GMC YUKON. Had very specific needs and this dealership finds a way to put a smile on your face, and come through 110%! No pressure, and full follow through! You can't go wrong! Everyone from owner Jeff Sell, to each individual is professional and friendly. So happy we went to Metro again! More
by Mary Hurlbert
April 18, 2017
Best experience buying a used car! I was very happy with my experience at West Metro! Kent was great to work with. Helped me find the Equinox that I had been wanting and that fit my bu I was very happy with my experience at West Metro! Kent was great to work with. Helped me find the Equinox that I had been wanting and that fit my budget. Never felt pressured. He took the time to go over the vehicle with me. I would definitely go back. Staff is very friendly! More
by LoriA68
April 10, 2017
Easy to work with Great overall experience. No pressure sales and excellent pricing. Trustworthy team of people at west metro. We will definitely be back for the next Great overall experience. No pressure sales and excellent pricing. Trustworthy team of people at west metro. We will definitely be back for the next one! More
by Jpr2009
Employees Worked With
April 06, 2017
Awesome deal! Love my new Terrain, got an awesome deal! I have bought all my vehicles from West Metro and have had all my service work done there as well and always Love my new Terrain, got an awesome deal! I have bought all my vehicles from West Metro and have had all my service work done there as well and always get top notch service from everyone. Jared was so nice to work with to find exactly all the gadgets I wanted. 110% recommend buying from West Metro! More
by EmilyD
April 02, 2017
Great service! I did an online search for a new vehicle. I can't across this Silverado at West Metro. I went in on a Thursday night to test drive the vehicle. I paid I did an online search for a new vehicle. I can't across this Silverado at West Metro. I went in on a Thursday night to test drive the vehicle. I paid a deposit to hold the vehicle until Saturday so I could discuss with my wife. I was approved for financing and a GM credit card on Friday. I went Saturday to sign and the process went so smooth! They even gave me a great offer for my trade in. Derek was sure to keep me in the loop of the process and progress of kg purchase. I signed out with Jim on Saturday and was able to get GAP and an extended warrenty that is transferrable! More
by Jeff1738
Employees Worked With
Derek Meyers, James Meyers
March 27, 2017
Excellent Service! Recommend to all!! I highly recommend this dealership to all. The service we received from our Sales Rep, Jared, was top of the line. He responded to all of my email i I highly recommend this dealership to all. The service we received from our Sales Rep, Jared, was top of the line. He responded to all of my email inquiries timely and was patient and low pressure. My online research lead me to West Metro Buick GMC and Jared's responsiveness and high service was what really drew me in. It was worth the drive! Jim in finance was great to work with too. He explained all of our options and made the process as painless as possible. Every person we ran into at the dealership was friendly and my only wish was that the dealership was closer to home so we could do all of our service there. Thanks Jared! I love my new car!! More
by HockeyMom
March 25, 2017
Top of the line service. I would recommend this dealership to everyone. Jared was great and he went through the vehicle with me. Great salesman. Jim in finance explained every I would recommend this dealership to everyone. Jared was great and he went through the vehicle with me. Great salesman. Jim in finance explained everything to me. More
by Jimmy
Employees Worked With
March 25, 2017
Very happy with my first car Thank you very much, Lloyd for finding the perfect first car for me. My Buick Regal is everything I wanted. Also, a big thanks to tony for being so fr Thank you very much, Lloyd for finding the perfect first car for me. My Buick Regal is everything I wanted. Also, a big thanks to tony for being so friendly and helping me figure out how to use all the accessories. More
by Lauren roff
