
West Metro Buick GMC
Monticello, MN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Amazing service and outstanding products!! From the first steps my husband and I took into the dealership, we thoroughly enjoyed our experience!! They were beyond helpful in every way!! No one From the first steps my husband and I took into the dealership, we thoroughly enjoyed our experience!! They were beyond helpful in every way!! No one was pushy whatsoever, and everyone was incredibly knowledgeable on every vehicle and product we looked at. Chad has gone above and beyond with his service towards us, and his fellow co-workers have done the same when they were needed. We absolutely loved everything about West Metro!! C&D Miller More
Amazzzzzzing!!! This dealership is truly the best not only do you make you feel right at home when you walk through the door, but they all go above and beyond to make This dealership is truly the best not only do you make you feel right at home when you walk through the door, but they all go above and beyond to make sure your happy. I had the pleasure of working with Chad Richer man did he do outstanding he worked around the clock, kept me informed and made sure to stick around the price of my budget. I would most definitely recommend them, I'm already thinking about what my next future car will be from them. Even my mother and brother have bought vehicles from this lovely group of people you'd be crazy if you didn't!! More
Beyond satisfied I have been purchasing vehicles from West Metro for years. The employees take the time and care in every transaction. I highly recommend this dealersh I have been purchasing vehicles from West Metro for years. The employees take the time and care in every transaction. I highly recommend this dealership to anyone looking for a new or used vehicle. The employees in accessories and service are professional and prompt in providing individual service. I enjoy every aspect this company has and will continue to provide me and my family. More
Beyond awersome service I leased my 2016 Terrain from West Metro on December 12, 2015 and not only is that vehicle awesome but the service that I got from the sales rep Ken I leased my 2016 Terrain from West Metro on December 12, 2015 and not only is that vehicle awesome but the service that I got from the sales rep Kent Kalkbrenner was beyond awesome. He took the time to explain things to me and answered all my questions. Most car salesmen have that "reputation" of being pushy to get the sale and I can say that was not the case with Kent. He sent me what was needed to fill out the night before so that when I got there the next day he would have things in order and I would not have to be there for a long period of time. I even got a follow up call from him later in the week to see how I liked my new Terrain and to see if I had any questions or problems. . So THANK YOU West Metro and Kent Kalkbrenner for the ROCK STAR service, I truly appreciated it. More
Its all true..... and a great place to buy a vehicle We purchased a new 2016 Enclave from West Metro and as nice as that vehicle is, I think the buying experience was even better. This place is so low We purchased a new 2016 Enclave from West Metro and as nice as that vehicle is, I think the buying experience was even better. This place is so low key you wonder if your actually at a car dealership? Its nice to know there are places you can go and "just buy a car" Dave R and Lloyd make this experience so easy and stress free that you want to send your friends and family there to buy a car. Its the staff at West Metro that makes the difference !! More
New GMC Acadia We had an excellent experience with Chad Richer at West Metro. He exceeded our expectations for excellent customer service and went above and beyond We had an excellent experience with Chad Richer at West Metro. He exceeded our expectations for excellent customer service and went above and beyond to make sure that we understood all of the features on our new car. We will definitely go to West Metro again! More
Wonderful Leasing Experience! It was truly an easy, stressless car buying/leasing experince! ( I leased). They really made my vehicle leasing comfortable; Pat Colville, Sales Mgr It was truly an easy, stressless car buying/leasing experince! ( I leased). They really made my vehicle leasing comfortable; Pat Colville, Sales Mgr was the key my lease! Pat is a friendly, postive, professional whom was very patient with me., great knowledge, explained well, Pat is an asset to this dealership! I met owner Jeff Sell, what a wonderful humerous gentleman! Everyone was down to earth which was very comforting! Dave Rhode, was helpful in navigating me through the vehicle's features. I am extremely satisfied by the warm welcome and kindness this dealership expresses to their customers! I recommend West Metro Buick GMC, you will leave with a " smile" on your face!! I am esctatic to give a review about my experience with West Metro Buick GMC of Monticello MN!! I look forward to leasing again or maybe purchasing the Buick Encore I leased, I look forward to driving my Encore everyday! I look forward to visiting these gentleman when I return for my Encore's updates! Dyan More
I have never had such an easy transaction In 35 years of car buying, I have never had such a stress free buying experience. Jared responded to my email inquiry on a vehicle. He provided th In 35 years of car buying, I have never had such a stress free buying experience. Jared responded to my email inquiry on a vehicle. He provided the information I asked for, and did not bug me by constantly calling to get me to come in. When I did make arrangements to test drive, Jared came in from his day off to meet me. Our dealings were fun and no pressure. I met with Paul for financing, and Paul answered my questions and presented options. He suggested the best deal for me in financing, and allowed me to decide what way I wanted to go. On delivery, despite it being his day off and him being late for dinner plans, Jared took all the time necessary to explain everything about the vehicle to ensure I knew where everything was and how to operate it. All-in-all, I was only at the dealership for 3 hours, including my long test drive and unloading my trade into my new vehicle. I was given a fair trade value, and a fair new vehicle price. More
Best purchase of my Life! Jared was my sales person and helped make this the best car buying experience. The owner, Jeff Sell also stopped by to make sure everything was gong Jared was my sales person and helped make this the best car buying experience. The owner, Jeff Sell also stopped by to make sure everything was gong smoothly and Ryan helped get be equipped with heated seat and a remote start which were both completely affordable! Very personalized and comfortable. I was looking for a low mileage used or good priced new crossover to replace my Trailblazer. The GMC Terrain that Jared pointed us to was exactly what I needed! Within hours I drove out of the dealership with a brand new vehicle within my budget. It was honestly the best buying experience I have ever had. If you need a vehicle, ask for Jared. He will take care of you! More
Comfortable, friendly atmosphere Kent Kalkbrenner was my salesperson and I can"t say enough good things about his service. He took the time to show me around the dealership where I go Kent Kalkbrenner was my salesperson and I can"t say enough good things about his service. He took the time to show me around the dealership where I go for oil changes , customer lounge etc. He also explained the many features on the dash of my new Buick. There was no high pressure sales it was a very pleasant expierence. I would recommend this dealership to anyone. More