West Metro Buick GMC

James was great to work with! Very simple and to the point! Nice people! Made the process great also great options for warranties. I will recommend this dealership anytime I can. Very simple and to the point! Nice people! Made the process great also great options for warranties. I will recommend this dealership anytime I can. More

No pressure Great Staff Andy did a great job helping me find the perfect truck. It took a few days and I was very surprised about the constant contact I received until the tr Andy did a great job helping me find the perfect truck. It took a few days and I was very surprised about the constant contact I received until the truck arrived. It was more than I expected. Andy went well beyond customer service excellence. James in Finance made the paperwork easy and explained all my warranty options perfectly. He is a very knowledgeable Manager. Thank you West Metro! More

Headliner stain The only issue I had is with the service department. At the time of the purchase I asked them to clean the headliner initially appeared to be cleaned The only issue I had is with the service department. At the time of the purchase I asked them to clean the headliner initially appeared to be cleaned however when I arrived home the stains in the headliner were still present. Other than that it was a great experience. I would recommend the dealership to friends and family. More

Amazing and very help Very helpful and great for my first experience buying a car I will most definitely recommend them to my friends and I will come back Very helpful and great for my first experience buying a car I will most definitely recommend them to my friends and I will come back More

2017 Tahoe review. Smooth, transparent transaction. Pleasure to work with this team of qualified professionals. I have purchased 5 vehicles from this dealership and pl Smooth, transparent transaction. Pleasure to work with this team of qualified professionals. I have purchased 5 vehicles from this dealership and plan to continue working with them. The salesman Jeff Tieschner kept me well informed on the process of the sale. Ryan Hurrle in finance worked on my loan for the best possible rate and terms. Lloyd Hemenway Was constantly over seeing the process to make sure all went smooth. I will be back for any service work required. More

New Acadia We found the dealership clean friendly and honest. Our salesperson Jeff was wonderful and walked us through every step of the purchase. In finance Rya We found the dealership clean friendly and honest. Our salesperson Jeff was wonderful and walked us through every step of the purchase. In finance Ryan was very helpful also. More

By Luck I can't say enough about the professional and awesome service my wife and I received from John, Lloyd, and Ryan. We had traveled all day from North D I can't say enough about the professional and awesome service my wife and I received from John, Lloyd, and Ryan. We had traveled all day from North Dakota and after two "really bad" experiences from two other MN dealerships we were ready to head back home. By chance before getting on the interstate I told my wife I wanted to look at one more dealership-West Metro. It was five o'clock on a Saturday evening...closing time. I didn't think I would find exactly what I was looking for all day long--a black Denali. Even though it was closing time everyone was willing to stay and help us get back home with what we wanted a brand new pickup. They work extremely well together as a team and treat their customers with the utmost respect and that is really hard to find these days. I want to thank the whole team especially Lloyd, John, and Ryan for helping us out. We will definitely be back. #GoYankees. More

Extremely Helpful and Thoughtful James - He made one of the most stressful parts of buying a car (the finances) easy and simple. I did not have to wait long between sending in the lo James - He made one of the most stressful parts of buying a car (the finances) easy and simple. I did not have to wait long between sending in the loan application and talking about the details with James. He was helpful and extremely knowledgeable. Fully explained all of the warranty options and answered any questions my wife or I had during the process. He kept it fun and exciting as well. Would recommend James and was impressed how he could make a potentially stressful part of car buying into an enjoyable one. Andy - My wife and I had a great time working with Andy. He answered any questions we had without judgement. He made the test drive fun and let me decide for myself which vehicle I felt the most comfortable in. He was upfront about everything and went out of his way to make sure my wife and I were enjoying the car buying experience. We had to have a follow up talk about setting up the On-Star in the vehicle and he was prompt and polite in calling me as soon as possible. Would love to work with Andy again. Jeff - Jeff was extremely pleasant to work with. My wife and I informed him of the type of vehicle we were looking for and our price range and he had many options picked out before we even had arrived. He was patient with us looking at the vehicles and was honest about his opinions on which would be best. I especially appreciated how Jeff wanted to make sure we stayed in the price range we were comfortable in and would not push us in any way. He also was a huge help in taking my disaster of a trade-in vehicle. He gave us a fair offer, even though the vehicle was in need of a lot of repairs and I wasn't expecting much. Would recommend Jeff and will return for future vehicle purchases. More

Was very patient with us in trying to find the car we wanted Very friendly and though in satisfying our type of car we wanted. The whole dealership was very friendly I would certainly recommend this dealership Very friendly and though in satisfying our type of car we wanted. The whole dealership was very friendly I would certainly recommend this dealership Jeff was very determined to find the car we wanted which he did More

Pleasant Experience The overall experience with purchasing a vehicle from West Metro and our sales person, John Kinsell, was excellent. They know their product and give The overall experience with purchasing a vehicle from West Metro and our sales person, John Kinsell, was excellent. They know their product and give a fair value to trade-in's. It is not high-pressure selling at all. They want to make sure the customer is happy and satisfied with their purchase. More