West Metro Buick GMC

Oil Change Appreciated the shuttle service when I dropped off my vehicle for service. I also received excellent customer service when I picked up my vehicle. I Appreciated the shuttle service when I dropped off my vehicle for service. I also received excellent customer service when I picked up my vehicle. I like the ability to schedule appointments online. Thank you! More

Appointment was on time. I had a appointment and that was on time. The visit was short, just oil change and tire rotation. The service was fast and the people were very friend I had a appointment and that was on time. The visit was short, just oil change and tire rotation. The service was fast and the people were very friendly. They gave a wash too. More

Service repair with loaner vehicle. Service repair was covered under warranty and Jamie confirmed the details. There was no cost to me and that was great, especially when I was given a l Service repair was covered under warranty and Jamie confirmed the details. There was no cost to me and that was great, especially when I was given a loaner vehicle during the repair. More

I love the place. Had a super experience purchasing the vehicle with Jared Nebel, so much so I wish I was buying another car, I liked him so much! Had a super experience purchasing the vehicle with Jared Nebel, so much so I wish I was buying another car, I liked him so much! More

Honest Bought our 2014 Chevy Silverado from West Metro Buick with a trade in of a 2013 Honda Accord. They gave me a fair price for my Honda and a fair price Bought our 2014 Chevy Silverado from West Metro Buick with a trade in of a 2013 Honda Accord. They gave me a fair price for my Honda and a fair price for the Chevy. We had signed the paperwork for the truck and afterward they said they forgot to mention that the truck has some hail damage- which they will be fixing for free. We got a free rental truck while this repair happened. Then, a while later, we had taken the truck into a different repair shop and was told something (I'm not car savvy so forgive the vagueness) on the truck was broken and it will cost $2,000 to fix it. Well, we bought a warranty from West Metro so we brought it there to see if this repair would be covered. They said it would, but that part isn't actually broken. What we needed were replacement rear brakes. My husband said he would replace those himself and the service center was fine with that. No hassling or dishonesty on their part. LOVE this dealership and their service center. They are honest and fun to work with when purchasing a car. Will definitely be back when we need an upgrade. More

Awesome! The team at West Metro is just AWESOME. They always provide great service and I appreciate their honesty and attention to detail. I’ve been taken my The team at West Metro is just AWESOME. They always provide great service and I appreciate their honesty and attention to detail. I’ve been taken my vehicle to them for MANY years. More

Always go above and beyond! I've had issues with my vehicle and West Metro and their staff have always gone above and beyond to make it right for me. I will always bring my vehic I've had issues with my vehicle and West Metro and their staff have always gone above and beyond to make it right for me. I will always bring my vehicle to them. Highly recommend service from West Metro. More

Excellent Friendly fast and knowledgeable very informative of what the problem was and how they were going to fix what was happening to the gmc terrain. Friendly fast and knowledgeable very informative of what the problem was and how they were going to fix what was happening to the gmc terrain. More

Great They are great with us and make sure we get what we wanted in our truck. The staff are amazing at West metro and are super friendly and helpful. They are great with us and make sure we get what we wanted in our truck. The staff are amazing at West metro and are super friendly and helpful. More

Good if you've got the time to wait. The service for an oil change and wiper replacement took a little over an hour. I was a bit surprised that it took that long and when the gentleman c The service for an oil change and wiper replacement took a little over an hour. I was a bit surprised that it took that long and when the gentleman came in to get me he mentioned that I beat him in to the shop today. So I'm pretty sure he's not the one working on my car (at least I hope not) but he told someone else that too. None of us want to hear that when we're waiting longer than expected to get an oil change. Jiffy Lube (although much more expensive) took like 15 minutes and they vacuumed my car. More