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West Metro Buick GMC
Monticello, MN
2,032 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment.
West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and over 500 used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 2,032 reviews
September 13, 2018
Fantastic service Called kurt up at west metro, I sent some pictures of the door handle problem and the service center had it in and fixed very quickly Called kurt up at west metro, I sent some pictures of the door handle problem and the service center had it in and fixed very quickly More
by RYANDUSKE13
Verified Customer
September 13, 2018
Service visit Great service as always! They are always accommodating which I appreciate. I tell them what I need and they take care of it. I love being waited on! Great service as always! They are always accommodating which I appreciate. I tell them what I need and they take care of it. I love being waited on! More
by sierraslt
September 13, 2018
Great car buying experience Professional, friendly, and courteous sales and service staff. They "DO" walk the walk!!! Service was done on time and done correctly. We are very sat Professional, friendly, and courteous sales and service staff. They "DO" walk the walk!!! Service was done on time and done correctly. We are very satisfied! More
by DANIEL.BAUMAN48
Employees Worked With
September 12, 2018
Fantastic experience! This was my first time buying a brand new vehicle and the fine folks here made it a fantastic experience. They even delivered my new truck to my drive This was my first time buying a brand new vehicle and the fine folks here made it a fantastic experience. They even delivered my new truck to my driveway when they found out I couldn’t get a ride to pick it up after the installation of some accessories! I will be passing along high recommendations to anyone I know that is in the market for a new or used vehicle from this dealership! More
by Timba55
Employees Worked With
Other Employees :
Lloyd Hemenway, James Meyers
September 12, 2018
Great experience Everyone was a pleasure to work with and followed up on any action items agreed upon. Service for aftermarket items went smoothly and without problems Everyone was a pleasure to work with and followed up on any action items agreed upon. Service for aftermarket items went smoothly and without problems. More
by ARDOMEAD
September 12, 2018
Probably will not come back. After the oil change, they put my Escape thru the car wash, during the process my wipers came on and got damaged. They did replace the wipers, which After the oil change, they put my Escape thru the car wash, during the process my wipers came on and got damaged. They did replace the wipers, which were new, so not sure the replacements were as good as what I had on there. Before my new ones, I had wipers from Nappa and they were awful and had to be replaced with not much use on them. The replacement wipers are from Nappa, so times will tell. The oil change was done on Monday. Yesterday I went out and had opened the back hatch and noticed thee are scratches on my back bumper, so have no idea how that happened. I know it wasn't there before as I just had the Escape hand washed the week before and I had inspected it then. I can only assume this happened during my car wash from West Metro as well. That is the reason I said I would not recommend nor probably every return again. More
by BJFETZER2
Employees Worked With
I have no idea what their names are but there were 2
September 12, 2018
great service depoartment I had an oil-change and a couple of tires fixed. They ran into an issue with a tire pressure sensor would not work. So they asked if this problem was I had an oil-change and a couple of tires fixed. They ran into an issue with a tire pressure sensor would not work. So they asked if this problem was there when I brought in the car. It was not so they fixed it no-charge. They did not try to charge me. very pleased with their values as a service department. More
by DBROWN32
September 12, 2018
Efficient! Excellent experience and done within the timeframe promised. Their tire prices beat the big box store and they were able to get them in and on much fa Excellent experience and done within the timeframe promised. Their tire prices beat the big box store and they were able to get them in and on much faster than the big box location. More
by MORGALOU
Employees Worked With
September 12, 2018
Awesome people! Awesome people all around. Friendly, helpful always helpful. The service is on time and done accurately. We're very happy with West Metro Buick GMC! Awesome people all around. Friendly, helpful always helpful. The service is on time and done accurately. We're very happy with West Metro Buick GMC! More
by tonihardekopf
September 12, 2018
Great service department Online appointments scheduling is convenient. Detailed report at end of service appointment. Update on services needed and price quotes. department Online appointments scheduling is convenient. Detailed report at end of service appointment. Update on services needed and price quotes. Very friendly staff. More
by SANDRAK_411
Employees Worked With
