West Metro Buick GMC

A Good Experience Despite a Hiccup I had a very good experience dealing with the staff before and during the purchase. Everyone I dealt with was courteous, friendly and helpful. I love I had a very good experience dealing with the staff before and during the purchase. Everyone I dealt with was courteous, friendly and helpful. I love the car. However, after driving the car home and parking it, I came back out a few hours later to find it had leaked antifreeze all over my driveway. Fortunately, the folks at West Metro backed up the sale with good service and helped with the necessary repair. That brought my smile back. More

impressed We called to look at two preowned GMC Terrains we had seen listed. They had pulled them out and had them ready and waiting for us to check out. Nick w We called to look at two preowned GMC Terrains we had seen listed. They had pulled them out and had them ready and waiting for us to check out. Nick was a great help, was very courteous, friendly, and professional. It was a very enjoyable and relaxing experience. We did not feel pressured at all but welcomed. We were encouraged to look further and compare other vehicles they had on their lot. We actually drove away in our "new" 2016 Chevrolet Equinox I had not expected to be so impressed by. Jeff the owner took the time to sit down with my wife and I and "chatted". It was very laid back and enjoyable. We were even laughing about previous cars we had both owned. Jim, in finance, walked us through the process and was a great help! I would certainly go back to them again even though they are 45 minutes from where we live. When you find a great quality experience its well worth the trip and I wouldn't hesitate to do it again. More

New car purchase The sales staff and financial team was very helpful and knowledgeable throughout the entire process.. staff was very friendly and responsive. I would The sales staff and financial team was very helpful and knowledgeable throughout the entire process.. staff was very friendly and responsive. I would recommend them for any new car purchase. More

So far so good I like the fact that Kent wasn't pushy. Worked with me to get into the car I wanted not a car he wanted me to get. I'm hoping the headlight that has m I like the fact that Kent wasn't pushy. Worked with me to get into the car I wanted not a car he wanted me to get. I'm hoping the headlight that has moister in it will be replaced Kent said to bring it in but wasn't sure if they would cover it. I'm looking forward to making this my place to buy cars from now on. I only did 3 stars for customer service only because its still up in the air for the headlight. More

Made buying car easy and kind of fun Showed me how to use contraptions in the car, not that I remembered any of it. Lol. They made buying car pretty easy. Ryan was great helping with fina Showed me how to use contraptions in the car, not that I remembered any of it. Lol. They made buying car pretty easy. Ryan was great helping with financing. Even telling me I could afford this car and to not worry. I've never spent this much on vehicle for myself. I love my car. More

Great Service i have purchased many vehicles from West Metro as always great service and great prices!! Jared is super friendly and they have a very nice showroom i have purchased many vehicles from West Metro as always great service and great prices!! Jared is super friendly and they have a very nice showroom and large selection of vehicles. More

I had a good experience Everyone I dealt with was friendly and answered any questions that I had. Nick Belford came in on his day off to make the sale. Everyone I dealt with was friendly and answered any questions that I had. Nick Belford came in on his day off to make the sale. More

Very Helpful! They helped me make a good decision within my price range and were knowledgable with differences between the SUV's. Loved that they took the time to s They helped me make a good decision within my price range and were knowledgable with differences between the SUV's. Loved that they took the time to show me how to use the smart features. Fast & efficient buying process too! Love my new ride! More

Very Helpful! Kent and Ryan at West Metro are always very helpful and truly look out for their customers. They are willing to answer my endless questions. Thanks Kent and Ryan at West Metro are always very helpful and truly look out for their customers. They are willing to answer my endless questions. Thanks guys! More

Painlessly perfect Extremely easy to get the vehicle I wanted and a trade-in completed with absolutely no hassle, which is a must for me and my wife Extremely easy to get the vehicle I wanted and a trade-in completed with absolutely no hassle, which is a must for me and my wife More