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West Metro Buick GMC
Monticello, MN
1,899 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment.
West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and over 500 used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
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Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,899 reviews
February 12, 2020
Disappointed Drove 6 hours total to and from our home to purchase a used Cadillac and turn in a leased Buick. After purchase noticed a rock chip that they said was Drove 6 hours total to and from our home to purchase a used Cadillac and turn in a leased Buick. After purchase noticed a rock chip that they said was patched. No offer to replace the windshield or offer an additional discount off purchase price. Today I receive a notice from GM Financial Leasing that I owe an additional $529.65 to cover a disposition fee on the Buick. My next purchase will be closer to home. More
by CCCC2020
Verified Customer
February 12, 2020
Everyone treated us great. Tony was very professional and made things very easy. We were looking at a Traverse and Buick Enclave. We decided on the Enclave and have been very happy made things very easy. We were looking at a Traverse and Buick Enclave. We decided on the Enclave and have been very happy More
by LTPALMER0417
February 12, 2020
I needed a used car for my college student The staff was very helpful and professional. Great experience overall. I would recommend to anyone looking for a low pressure environment with great h The staff was very helpful and professional. Great experience overall. I would recommend to anyone looking for a low pressure environment with great highway access off I94. More
by KEYAPPRAISALS1
February 12, 2020
Great people, awesome service! West Metro goes out of their way to make buying vehicles a great experience through the entire process. Highly recommend them to anyone purchasing a West Metro goes out of their way to make buying vehicles a great experience through the entire process. Highly recommend them to anyone purchasing a vehicle. More
by pioneerhouse2
February 12, 2020
Tony Laplant: Tony was veitry helpful & polite, excellent service. Would highly recommend dealership. all employees seemed to want to help the customers ,very clean Tony was veitry helpful & polite, excellent service. Would highly recommend dealership. all employees seemed to want to help the customers ,very clean and friendly dealership. . More
by sawatzker
February 12, 2020
Worked hard to get me approved for 2016 turbo W/ fair credit Kent was really nice and welcoming, as me being a new buyer, 1st time buying a car from a car lot which can be very scary trusting car salesmen to be Kent was really nice and welcoming, as me being a new buyer, 1st time buying a car from a car lot which can be very scary trusting car salesmen to be honest and explain to you how things work from financing to budgeting. Kent took his time with me and really made me feel welcomed. Kent even offered to find me a ride all the way from Minneapolis to the dealership if needed. My experience was mind blowing other dealers that i went to i was having an hard time getting straight forward answers, NOT here they tell you what you need and how much you need down to get you into your dream car or just any car if no preference. So far i have had 0 problems with the car its a 2016 which is way beter then what i thought id get approved for and it is super clean!! i am an happy buyer!!! More
by blue
February 07, 2020
Kent kalkbrenner is amazing. He was very informative and helped me get into the perfect car for me and my little family. He helped make sure the payments were perfect for my budget. I have refereed everyone helped me get into the perfect car for me and my little family. He helped make sure the payments were perfect for my budget. I have refereed everyone I know that is looking for a vechile to call Kent or to work with anyone at West Metro Buick and GMC. More
by mcolbjornsen
Employees Worked With
February 07, 2020
Great place to buy a vehicle, they backup what they say there going to do ! Mechanics know what they are doing very great job that they did. there going to do ! Mechanics know what they are doing very great job that they did. More
by MARCAT55
February 07, 2020
The customer service was great throughout the entire purchase! I went in just to look and ended up purchasing a vehicle the same day. I am very happy with my new car! purchase! I went in just to look and ended up purchasing a vehicle the same day. I am very happy with my new car! More
by Hilary
February 06, 2020
Returning Customer We have bought a quite few pick-ups from West Metro and I personally will not go to another dealership. I also refer anyone I know to West Metro. Th We have bought a quite few pick-ups from West Metro and I personally will not go to another dealership. I also refer anyone I know to West Metro. They're not pushy, willing to do what is needed to make things work for you and I always leave there satisfied More
by SHILOHA.MOHLIN
Employees Worked With
