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West Metro Buick GMC

Monticello, MN

4.9
1,899 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment. West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and over 500 used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
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1001 Minnesota 25

Monticello, MN

55362

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Showing 1,899 reviews

March 28, 2020

Great purchase experience Tony made this experience wonderful. Communicated quickly and had the truck ready to go when I arrived. Answered all my questions. Walked me through a More

by KJH57592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony LaPlant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Meyers
Mar 30, 2020 -

West Metro Buick GMC responded

Thank you so much for your excellent review! We are so glad that Tony had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 25, 2020

Great guys, easy to work with. I'll recommend them to everybody o know that's looking for a vehicle. I'll shop there again. More

by AHKNAEBLE
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Knickerbocker, John Kinsell
Mar 25, 2020 -

West Metro Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at West Metro Buick GMC are glad to have you as a customer.

March 24, 2020

I am in love with my car. I believe his name is John kinsell, he helped me. Right when installed into the dealership I was offered something to drink which I thought was nice and we had conversation whi More

by KENIESHADH
Recommend Dealer
Yes
Employees Worked With
John Kinsell, James Meyers
Mar 24, 2020 -

West Metro Buick GMC responded

Thank you for your great comments. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing West Metro Buick GMC.

March 23, 2020

Nothing short of a great experience working with the staff at West Metro. Quick and seamless sale. I would definitely recommend this dealership to friends and family More

by 24ED.L83
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Kalkbrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2020 -

West Metro Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing West Metro Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

March 21, 2020

Wow, what can I say! Tony and Jim has me in and out! I received a great deal on my car! Thanks you both for making this easy and comfortable! More

by jewelz5522
Recommend Dealer
Yes
Employees Worked With
Tony LaPlant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Meyers
Mar 22, 2020 -

West Metro Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Tony and Jim and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 19, 2020

Could not have been more please with the deal I received and the excellent service and concern from Jason. The entire staff was friendly and attentive. More

by JODY.JONATHAN
Recommend Dealer
Yes
Employees Worked With
Jason Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip was so easy to talk to as well!, James Meyers
Mar 19, 2020 -

West Metro Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 18, 2020

Comfortable Purchase Experience We found West Metro to have a no-pressure approach to sales. We actually stopped in numerous times and test drove different vehicles as we were lookin More

by LJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony LaPlant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Schwinghammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Meyers
Mar 18, 2020 -

West Metro Buick GMC responded

Hi! Here at West Metro Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Andrew, Tony and James, and it was a pleasure having you at the dealership. We appreciate your review!

March 17, 2020

Best dealership ever!!!! It was such an enjoyable experience working with Tony from the first email to delivery and everywhere in between. We drove 41/2 hours from Iowa to purchase our vehicle. We ha More

by Mousemom3
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony LaPlant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

West Metro Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are happy to hear that Tony and Ryan took such good care of you and hope that you're enjoying your new vehicle. Please reach out if we can be of any further assistance!

March 14, 2020

Gave us a quote on our trade in and we accepted the deal. The next day they backed out of the offer!! Only stayed with them as they had the vehicle we wanted. The finance department needs to get their act to More

by STEVEKRANZLER
Recommend Dealer
No
Employees Worked With
Other Employees : Cian Conlow
Mar 31, 2020 -

West Metro Buick GMC responded

Hi Steve, We are sorry to hear that you did not have a more positive experience here at West Metro Buick. Thank you for bringing it to our attention! If you wouldn't mind reaching out to us, we would like to speak with you directly to learn more and try to turn it around for you.

March 12, 2020

Wonderful Experience! I always dread buying vehicles - you know - dealing with the pushy salespeople, talking to 5 of the "managers" and going back and forth and then the f More

by ONDYBLONDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hurrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Kalkbrenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

West Metro Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at West Metro Buick GMC are glad to have you as a customer.

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