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West Metro Buick GMC
Monticello, MN
1,899 Reviews
West Metro Buick GMC, formerly Kindal Buick Pontiac GMC in Buffalo, MN, was purchased by Jeff Sell in 1998 and moved to Monticello, MN in 2002. Our dealership is family owned and operated, and Jeff is in the store daily, readily accessible to meet and talk to our customers. We pride ourselves on our small-town feel and relaxed environment.
West Metro is your certified Buick GMC dealer serving clients throughout Monticello and the surrounding areas. At our dealership, you’ll find a great selection of new vehicles and over 500 used vehicles for sale. Our well-connected finance experts will help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues beyond the sale. Our professional team of Buick and GMC technicians have the skills and equipment to handle all manner of maintenance and repairs. We are there for our customers throughout the life of the vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,899 reviews
May 13, 2020
Used GMC Great selection, all my questions were answered honestly. Did hear something about free oil changes but never heard anything in the end about this. Ja Great selection, all my questions were answered honestly. Did hear something about free oil changes but never heard anything in the end about this. James Meyers explained the financing very well and answered all of my questions. More
by CRAIGNELSON898
Verified CustomerEmployees Worked With
James Meyers, Cian Conlow
May 11, 2020
No fuss, no muss! I have bought over 50 vehicles in my lifetime and business. This was the easiest and most friendly experience I have ever had. Thank you Kent and R I have bought over 50 vehicles in my lifetime and business. This was the easiest and most friendly experience I have ever had. Thank you Kent and Ryan. More
by JJKUEMPEL
May 10, 2020
Easy to work with! Great visit at West Metro. Jeff was friendly and made sure all my needs were met in my selection. I would recommend visiting here when you're in the m Great visit at West Metro. Jeff was friendly and made sure all my needs were met in my selection. I would recommend visiting here when you're in the market for a new vehicle! More
by rosebringus
Employees Worked With
May 10, 2020
Jason and everyone we met were great to work with. No pressure sales! By the time we left we actually bought his and hers vehicles. pressure sales! By the time we left we actually bought his and hers vehicles. More
by MLMART01
May 09, 2020
Missing floor mat parts The night of the sale and pickup of the vehicle went well. However when we arrived home and were putting our car seats in the vehicle it became appare The night of the sale and pickup of the vehicle went well. However when we arrived home and were putting our car seats in the vehicle it became apparent that the floor mats were not attached properly because of the missing attachment parts. I called the sales person that same day and informed him of the issue. He was going to order the parts and have them shipped or we could pick them up. Well as of today we still have not gotten the parts. I am told by the sales person the parts have been ordered but due to COVID-19 and plant shut downs the parts have not arrived. This makes little since because the vehicle was used and was advertised with the floormats. So it makes since that the persons that prepared the vehicle for sale took the floormat attachments out and forgot to put them back. So until I receive the parts I am very unhappy with the dealership and service we have received. I am available to discuss this issue. Upset and disappointed, Lori Yurczyk0696 More
by RYURCZYK
May 06, 2020
Good selection. Very apparent that they don't work on commission, get the feeling that it doesn't really matter to them if you buy a vehicle or not. Detail shop seem annoyed that I asked them to remove a commission, get the feeling that it doesn't really matter to them if you buy a vehicle or not. Detail shop seem annoyed that I asked them to remove a few spots that they should have removed from the get go before it was even listed. Finance guy, James was great, very helpful. More
by THEISK83
Employees Worked With
John Kinsell, James Meyers
May 05, 2020
We worked with Kent Kalkbrenner. He was friendly, knowledgeable and put no pressure in us to close a deal and make a sale. The dealership was clean, guests were properly spaced out during COVID-19 an knowledgeable and put no pressure in us to close a deal and make a sale. The dealership was clean, guests were properly spaced out during COVID-19 and we were impressed that so many of the staff members were warm and friendly. We are very happy with the vehicle we picked out and look forward to doing business again with West Metro Buick GMC! More
by CJ & EJ
May 05, 2020
My Salesperson was name Kent and he was superb ....He went his way to make a deal happen for me...I would Recommend West Metro to Everyone that needs a vehicle.. went his way to make a deal happen for me...I would Recommend West Metro to Everyone that needs a vehicle.. More
by INVENTOR632
May 04, 2020
This is our 2nd car we have bought from John and he has always been very informative and accommodating. Jim explained all the finances very clearly and helped us make the right decisions. always been very informative and accommodating. Jim explained all the finances very clearly and helped us make the right decisions. More
by Aydt
Employees Worked With
John Kinsell, James Meyers
May 02, 2020
Quick, Easy and Simply Wonderful I found this dealership when I moved here from Chicago. Since I loved the service area I decided to try them out with sales. I bought a second car a I found this dealership when I moved here from Chicago. Since I loved the service area I decided to try them out with sales. I bought a second car and my experience was absolutely wonderful. This is the dealership I will always go to for whatever I need. More
by BPate
Employees Worked With
