West Knoxville Chrysler Dodge Jeep Ram - Service Center

The guys in the express lube department were very nice, safe and polite. I did not have to wait long at all. Thanks so much! safe and polite. I did not have to wait long at all. Thanks so much! More

These folks know how to treat a customer. Great service and very courteous. I will definitely return here for anything needed on my Jeep. Thanks! and very courteous. I will definitely return here for anything needed on my Jeep. Thanks! More

Fast and excellent work. Would recommend the service department for repairs. Work that was completed was under warranty. Waiting area was well marked and divided for health safety. department for repairs. Work that was completed was under warranty. Waiting area was well marked and divided for health safety. More

Greeted courteously by service department advisor, Joe Greeted courteously by service department advisor, Joe Dillon. Processed car and showed us the waiting room. The waiting room was clean and comfor Greeted courteously by service department advisor, Joe Dillon. Processed car and showed us the waiting room. The waiting room was clean and comfortable. My car was serviced promptly. More

Very friendly and waited on me right away. Took my info and had the car in in just a few minutes. The oil change and inspection were completed in a short period of time. Pleasant experience. and had the car in in just a few minutes. The oil change and inspection were completed in a short period of time. Pleasant experience. More

Fantastic Job of Accessorizing my Pacifica! I have been using Jim Cogdill's Service department for over 40 years. They always have provided me with excellent service! I highly recommend them! I have been using Jim Cogdill's Service department for over 40 years. They always have provided me with excellent service! I highly recommend them! More

Very satisfied with their service from the initial phone call , diagnostic phase, repairs and pickup. Very courteous and obviously customer satisfaction oriented. Was pleased with the speed and quality of w call , diagnostic phase, repairs and pickup. Very courteous and obviously customer satisfaction oriented. Was pleased with the speed and quality of work. Has serious engine issue and they had it done in 48hrs. More

Worst experience. Paid 1500 dollars to get car fixed. Light came back on. Tried to charge another 5k for repairs. Took advantage of 70 yrs woman Light came back on. Tried to charge another 5k for repairs. Took advantage of 70 yrs woman More

Great place to buy a Jeep and get it serviced. They are customer service oriented and work hard to make every contact with them great. Tyler in the service department is outstanding and will take good care customer service oriented and work hard to make every contact with them great. Tyler in the service department is outstanding and will take good care of you. More

Terrible They have the worse customer service that I have EVER experienced. We waited 6 hours in their waiting area for a door to be fixed on my van. We were They have the worse customer service that I have EVER experienced. We waited 6 hours in their waiting area for a door to be fixed on my van. We were told 2 hours. More