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West Knoxville Chrysler Dodge Jeep Ram - Service Center

Knoxville, TN

3.8
47 Reviews

47 Reviews of West Knoxville Chrysler Dodge Jeep Ram - Service Center

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December 05, 2020

Showed up for “Express Service” this morning before 7:00. 2 and 1/2 later the “Express Service “ was finally complete. Time for “Express Service “ unacceptable. More

by Lance.newsome4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
December 01, 2020

They gave me an estimate on the cost of my work and a estimate on the time. They were right on the estimate and they got the job done in a timely manner. Great job! More

by D Burrows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Martin
November 02, 2020

Had a recall on our Jeep and service was excellent. Service manger was very friendly and took care of all my needs. I was very pleased More

by rogerseal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey painter
October 14, 2020

Always a wonderful team to work with. They review their work, and any needed suggestions. We have been having our vehicles serviced there for over 12 years! More

by Glennbillsfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy
October 08, 2020

I drive across town to go here because their service department is the best! Use to go to a location that sells tires, but the service at Cogdill Dodge is by far better. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
September 24, 2020

Tyler was the best in helping me get my van fixed. He also found that it was still under warranty. Very helpful will use again More

by DaniBrown29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
September 09, 2020

Jim Cogdill Dodge has always had quality service when I bring my car over for an oil change. They are friendly, thorough and very efficient. More

by beaverelizabeth674
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
September 09, 2020

My first-ever service experience was ready, smooth and quick! From the lady who made my appointment to the service advisor - very courteous! Will definitely return in the future when needed. More

by collinsg72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pressley
August 30, 2020

Excellent service from both parts and service departments. They had the aftermarket part I was looking for in stock, and installed it within an hour. Very pleased!! More

by Ed Singletom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry did not ask or notice the names
August 13, 2020

I had an appointment for Quick Lube Service and Vehicle Alignment. Even though I arrived after my scheduled time , the Service Writer processed me in. Everyone was friendly and saw that I was comfortable w More

by Ron B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ref; invoice
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