West Knoxville Chrysler Dodge Jeep Ram

My first-ever service experience was ready, smooth and quick! From the lady who made my appointment to the service advisor - very courteous! Will definitely return in the future when needed. quick! From the lady who made my appointment to the service advisor - very courteous! Will definitely return in the future when needed. More

Mark Dean was an outstanding salesman. He has great knowledge of the vehicles and great to work with. Highly recommend him and the dealer and would go back again. knowledge of the vehicles and great to work with. Highly recommend him and the dealer and would go back again. More

I was hesitant to order a vehicle from the factory but both Carson and Brad made sure I was updated on the status of my order at all times. Both very patient as I have no patience whatsoever. Both very pe both Carson and Brad made sure I was updated on the status of my order at all times. Both very patient as I have no patience whatsoever. Both very personable and professional and gave me a great deal to boot. I would not hesitate to do business with them in the future. More

Excellent service from both parts and service departments. They had the aftermarket part I was looking for in stock, and installed it within an hour. Very pleased!! departments. They had the aftermarket part I was looking for in stock, and installed it within an hour. Very pleased!! More

I had an appointment for Quick Lube Service and Vehicle Alignment. Even though I arrived after my scheduled time , the Service Writer processed me in. Everyone was friendly and saw that I was comfortable w Alignment. Even though I arrived after my scheduled time , the Service Writer processed me in. Everyone was friendly and saw that I was comfortable while waiting. I left the dealership ahead of schedule and felt very satisfied with my experience. More

The guys in the express lube department were very nice, safe and polite. I did not have to wait long at all. Thanks so much! safe and polite. I did not have to wait long at all. Thanks so much! More

These folks know how to treat a customer. Great service and very courteous. I will definitely return here for anything needed on my Jeep. Thanks! and very courteous. I will definitely return here for anything needed on my Jeep. Thanks! More

Fast and excellent work. Would recommend the service department for repairs. Work that was completed was under warranty. Waiting area was well marked and divided for health safety. department for repairs. Work that was completed was under warranty. Waiting area was well marked and divided for health safety. More

Gus and Rico were nothing short from amazing! This is my second vehicle we’ve bought and it’s was great both times. Next time your at Jim codgell dodge definitely ask for Gus. second vehicle we’ve bought and it’s was great both times. Next time your at Jim codgell dodge definitely ask for Gus. More

Greeted courteously by service department advisor, Joe Greeted courteously by service department advisor, Joe Dillon. Processed car and showed us the waiting room. The waiting room was clean and comfor Greeted courteously by service department advisor, Joe Dillon. Processed car and showed us the waiting room. The waiting room was clean and comfortable. My car was serviced promptly. More