West Knoxville Chrysler Dodge Jeep Ram

In 2019 I bought a new Ram Promaster hightop van from this dealership. My salesman Pauli was and is a pleasure to deal with. Although they would have liked me to sign the deal the first day, they allo this dealership. My salesman Pauli was and is a pleasure to deal with. Although they would have liked me to sign the deal the first day, they allowed me to sleep over night on it. They are friendly and treat their customer right. I will buy from them again and highly recommend Pauli and the dealership. Ask for Pauli when you go in. You will not regret it. More

Jim Cogdill Dodge has always had quality service when I bring my car over for an oil change. They are friendly, thorough and very efficient. bring my car over for an oil change. They are friendly, thorough and very efficient. More

My first-ever service experience was ready, smooth and quick! From the lady who made my appointment to the service advisor - very courteous! Will definitely return in the future when needed. quick! From the lady who made my appointment to the service advisor - very courteous! Will definitely return in the future when needed. More

Mark Dean was an outstanding salesman. He has great knowledge of the vehicles and great to work with. Highly recommend him and the dealer and would go back again. knowledge of the vehicles and great to work with. Highly recommend him and the dealer and would go back again. More

I was hesitant to order a vehicle from the factory but both Carson and Brad made sure I was updated on the status of my order at all times. Both very patient as I have no patience whatsoever. Both very pe both Carson and Brad made sure I was updated on the status of my order at all times. Both very patient as I have no patience whatsoever. Both very personable and professional and gave me a great deal to boot. I would not hesitate to do business with them in the future. More

Excellent service from both parts and service departments. They had the aftermarket part I was looking for in stock, and installed it within an hour. Very pleased!! departments. They had the aftermarket part I was looking for in stock, and installed it within an hour. Very pleased!! More

I had an appointment for Quick Lube Service and Vehicle Alignment. Even though I arrived after my scheduled time , the Service Writer processed me in. Everyone was friendly and saw that I was comfortable w Alignment. Even though I arrived after my scheduled time , the Service Writer processed me in. Everyone was friendly and saw that I was comfortable while waiting. I left the dealership ahead of schedule and felt very satisfied with my experience. More

The guys in the express lube department were very nice, safe and polite. I did not have to wait long at all. Thanks so much! safe and polite. I did not have to wait long at all. Thanks so much! More

These folks know how to treat a customer. Great service and very courteous. I will definitely return here for anything needed on my Jeep. Thanks! and very courteous. I will definitely return here for anything needed on my Jeep. Thanks! More

Fast and excellent work. Would recommend the service department for repairs. Work that was completed was under warranty. Waiting area was well marked and divided for health safety. department for repairs. Work that was completed was under warranty. Waiting area was well marked and divided for health safety. More