West Knoxville Chrysler Dodge Jeep Ram

Showed up for “Express Service” this morning before 7:00. 2 and 1/2 later the “Express Service “ was finally complete. Time for “Express Service “ unacceptable. 2 and 1/2 later the “Express Service “ was finally complete. Time for “Express Service “ unacceptable. More

They gave me an estimate on the cost of my work and a estimate on the time. They were right on the estimate and they got the job done in a timely manner. Great job! estimate on the time. They were right on the estimate and they got the job done in a timely manner. Great job! More

Had a recall on our Jeep and service was excellent. Service manger was very friendly and took care of all my needs. I was very pleased Service manger was very friendly and took care of all my needs. I was very pleased More

Great service from Jesse and Lamine. Came to buy new and they led me to a great used van deal. Really good experience start to finish. they led me to a great used van deal. Really good experience start to finish. More

Great service I recommend using Lamine as your sales person he asked all the right questions and had a great attitude in doing his job person he asked all the right questions and had a great attitude in doing his job More

Always a wonderful team to work with. They review their work, and any needed suggestions. We have been having our vehicles serviced there for over 12 years! work, and any needed suggestions. We have been having our vehicles serviced there for over 12 years! More

I drive across town to go here because their service department is the best! Use to go to a location that sells tires, but the service at Cogdill Dodge is by far better. department is the best! Use to go to a location that sells tires, but the service at Cogdill Dodge is by far better. More

While my salesman was very personal and friendly... I felt lied to on many fronts. They told me the sales price... the best they could do by the way... was $2,500 more than they were showing it for sale felt lied to on many fronts. They told me the sales price... the best they could do by the way... was $2,500 more than they were showing it for sale online... when I asked about this .... oh, I must have looked up the wrong vehicle..... really? All Jeep wranglers also come with a basic toolkit for removing the doors and such... I was told this wasn’t included with the price.... although the manual says multiple times that it it included and provided.... so my salesman said he would hit it for me out of his own pocket.... really? You can’t even remove the spare tire without this toolkit, as you have to remove the backup camera to get that tire off... and the manual says use the provided toolkit.... so what’s with lying to me about a $25 toolkit that’s provided. I also asked about a window storage bag, as I bought a soft top Jeep. Was told those were optional and mine didn’t come with one. Well,I can tell you what will kit come with the next vehicle from here... me. Although I bought the Jeep from them, I will never again, nor will I refer a friend to people who lie to me. I’m beginning to think all these things are provided, but they just sell them to you at additional costs. No more for me.done with liars. More

Tyler was the best in helping me get my van fixed. He also found that it was still under warranty. Very helpful will use again also found that it was still under warranty. Very helpful will use again More

Not able to get done what we needed but gave it his best shot! More than likely will be back soon when you have some used Jeeps in stock. shot! More than likely will be back soon when you have some used Jeeps in stock. More