West Knoxville Chrysler Dodge Jeep Ram

Jim Cogdill treated us with respect and gave us outstanding service. Brandon, our salesperson, could not have been more respectful, helpful, and energetic in helping us meet our needs. We purchas outstanding service. Brandon, our salesperson, could not have been more respectful, helpful, and energetic in helping us meet our needs. We purchased a great Jeep Grand Cherokee and everyone really went the extra mile to make sure we were satisfied. We've had several follow-up interactions with the dealership, specifically Brandon, and have been extremely impressed with the commitment to building a positive relationship, and here's the point... AFTER the sale! More

They get 1 star because i had to press something. We came with our own financing, ended up walking out. LIES and dishonesty is what this dealer represents. came with our own financing, ended up walking out. LIES and dishonesty is what this dealer represents. More

Very very bad Sales Manager. I Try to buy a new Ram and pressure into a purchase with me signing documents with associates and later find out notary stamp Power of Attorney without me present and refused t pressure into a purchase with me signing documents with associates and later find out notary stamp Power of Attorney without me present and refused to let me Cancel deal or revoke Power of Attorney. The whole deal felt very insecure and do not recommend this dealer if doing things behind you when you ask to see original paperwork and it’s altered. More

Absolutely horrible! Terrible communication from the very beginning, little to no follow-up or timelines provided while you had our vehicle for 5 months, we had to beg for a loaner after 2 months, made very beginning, little to no follow-up or timelines provided while you had our vehicle for 5 months, we had to beg for a loaner after 2 months, made 3K in truck payments plus $600 in insurance during that time, and one of your employees stole our 32oz yeti that was in the cab. More

Worst experience ever trying to buy a new car! Worked hard making a deal. Finally agreed on a deal. Got a text half way to the dealership( 3 hour drive) telling me they just sold the car to someone else. hard making a deal. Finally agreed on a deal. Got a text half way to the dealership( 3 hour drive) telling me they just sold the car to someone else. Lost a half a days work. Stay away from Brandon Brooks. I would never recommend this dealership! More

Excellent service with Jesse! Completely recommend working with him! He went far beyond and above to help our family with our new purchase of a Dodge Cummins 2500 truck. Now we can haul our camper wit working with him! He went far beyond and above to help our family with our new purchase of a Dodge Cummins 2500 truck. Now we can haul our camper with no troubles. Thank you Jesse Hawkins!!! More

Brandon Brooks was awesome. We had a great experience and got the truck we were looking for. He gave us a great deal. Great guy.. and got the truck we were looking for. He gave us a great deal. Great guy.. More

These people are dishonest, especially Zack Knox, I bought a jeep there and he only had one key so they made me a second key and charged me over $200.00 for the key. That is BS. You should get a second bought a jeep there and he only had one key so they made me a second key and charged me over $200.00 for the key. That is BS. You should get a second key with the Vehicle. Terry L. Spencer. They also lied to me about the payment. More

Showed up for “Express Service” this morning before 7:00. 2 and 1/2 later the “Express Service “ was finally complete. Time for “Express Service “ unacceptable. 2 and 1/2 later the “Express Service “ was finally complete. Time for “Express Service “ unacceptable. More

They gave me an estimate on the cost of my work and a estimate on the time. They were right on the estimate and they got the job done in a timely manner. Great job! estimate on the time. They were right on the estimate and they got the job done in a timely manner. Great job! More