West Knoxville Chrysler Dodge Jeep Ram

Great experience! Quick, easy, friendly and did not push or pressure. Gave a fair deal for my trade, didnt try to low ball me or jack up the price of there vehicle. Wa Quick, easy, friendly and did not push or pressure. Gave a fair deal for my trade, didnt try to low ball me or jack up the price of there vehicle. Was a great experience, my salesman Bernard was very professional and very knowledgeable about the vehicle I was purchasing. Thank you Bernard and Jim Cogdil Dodge! More

Excellent customer service They listened to what I wanted and within my price range. Hands down the best experience I have ever had in purchasing a new aoutomobile. They listened to what I wanted and within my price range. Hands down the best experience I have ever had in purchasing a new aoutomobile. More

Fantastic!!!! I can not express how happy I am with the service I received from my salesman and the finance guy, they truly worked heard to give me the best of deal I can not express how happy I am with the service I received from my salesman and the finance guy, they truly worked heard to give me the best of deal they could make, and they was very attentive and courteous to our needs More

Excellent buying experience We really enjoyed working with you! You not only answered all of our questions throughout the searching and buying process, but you also came throu We really enjoyed working with you! You not only answered all of our questions throughout the searching and buying process, but you also came through with the running boards AT NO EXTRA CHARGEJ The truck is everything we looked for and needed- and at a very good, fair price. We will most definitely recommend you to all of our friends should they need a new vehicle. Your Service department manager made personal contact with us as well as the Parts department manager. So far, we remain extremely impressed at the professionalism, courtesy, and business ethic exhibited by not only you but the Jim Cogdill staff. We will most certainly give you the very best survey rating possible. More

Purchase new vehicle Everyone was very helpful and easy to work with. They worked hard to get me the best deal. They also helped my son get a great deal on the trade in. Everyone was very helpful and easy to work with. They worked hard to get me the best deal. They also helped my son get a great deal on the trade in. More

Service Department - repeat issue with vehicle, 5 months ago My wife made an appointment a week ago, concerning an engine issue in our van that they worked on 5 months ago. The service person, Mark P, was rude a My wife made an appointment a week ago, concerning an engine issue in our van that they worked on 5 months ago. The service person, Mark P, was rude and dismissive from the very start. He blamed my wife for not giving the whole problem when she called, instead of what his peer wrote down. So, there was no engine tech there to look at our vehicle. But, Mark still wanted us to leave our vehicle there, with no ETA of when it would be looked at. The date is 11/7 and the earliest known time for a tech is 11/14. Mark disrespected my wife twice in the communication. Mark was very combative from the beginning and he did not try to find out who took my wife’s phone call, a week ago. We have since found someone else to check out our vehicle in a few days. I have heard bad things and I have seen bad reviews of the service department and our experience solidifies this fact. Never again. More

2016 Toyota Tundra Overall experience was excellent, excellent customer service,extremely friendly dealership, treated with upmost respect. I would definitely consider a Overall experience was excellent, excellent customer service,extremely friendly dealership, treated with upmost respect. I would definitely consider another purchase from this dealership in the near future. Thank you. Another satisfied customer! More

New Wrangler purchase Pleasant purchase experience. No pressure, full disclosure, good selection, fair price. Salesman (Paul) was thorough, professional and friendly. Pleasant purchase experience. No pressure, full disclosure, good selection, fair price. Salesman (Paul) was thorough, professional and friendly. I had not gone in planning to trade my ‘05 Wrangler for a new one but the price was attractive so - why not. More

Great people I was in and out excellent service and companythe people are sociable keep up the great work and i look forward to bringing and continuing to be a loy I was in and out excellent service and companythe people are sociable keep up the great work and i look forward to bringing and continuing to be a loyal customer More

Great salesman and service Went above and beyond to make our buying experience the best. Highly recommend these guys when buying a vech. This will be my third vehicle purchased Went above and beyond to make our buying experience the best. Highly recommend these guys when buying a vech. This will be my third vehicle purchased from Jim Cogdill More