West Houston Subaru

I am always very pleased with my service appointments. The car is taken care of expediently. My service manager is excellent and keeps me informed and is always courteous!! The car is taken care of expediently. My service manager is excellent and keeps me informed and is always courteous!! More

the entire hour was fast from start to finish. The entire place was supper clean. Everyone of the employees was friendly and trying to help you. The coffee was good and hot. The waiting room was quiet and a place was supper clean. Everyone of the employees was friendly and trying to help you. The coffee was good and hot. The waiting room was quiet and and clean. All questions ash were quickly answered. Plus the restroom was close and clean. More

Excellent! Service, time schedule, personable, quality, comfortable waiting area! In over 60 years of car ownership I haven’t experienced the service that I reoutinely receive from West Houston Subaru! comfortable waiting area! In over 60 years of car ownership I haven’t experienced the service that I reoutinely receive from West Houston Subaru! More

Oil change service was scheduled ahead of time. The service started on time and completed on time with all that was requested. Several questions were answered. Excellent service!!!! Well done Karla!!! service started on time and completed on time with all that was requested. Several questions were answered. Excellent service!!!! Well done Karla!!! More

Great service! I've been to some dealerships with an appointment and they wanted the car several hours or more, even for a simple oil change. Hiep Vo took me right in, indicated it might take an hour a appointment and they wanted the car several hours or more, even for a simple oil change. Hiep Vo took me right in, indicated it might take an hour and half. I was given updates on the progress, and 45 minutes later the car was back, oil & filter changed, car washed, vacuumed and ready to go. Never had better service! More

Just got our second Subie and wouldn't go anywhere else. We bought our 2019 Crosstrek lease out which we got new from West Houston and picked up a new 2021 Forester Touring. We bought our 2019 Crosstrek lease out which we got new from West Houston and picked up a new 2021 Forester Touring. More

Great service. Friendly and quick also keeps you informed as to how things are progressing. Thank you for the wonderful experience and getting my car repair done quickly. as to how things are progressing. Thank you for the wonderful experience and getting my car repair done quickly. More

Great job and I have only good things to say about the service department here. 5 stars.....thank you so much for the wonderful job! service department here. 5 stars.....thank you so much for the wonderful job! More

Karla kept me informed on the meaning of each repair that I wanted done after the mechanic did his assessment. I really appreciate being informed before making the decisions. Great service. I wanted done after the mechanic did his assessment. I really appreciate being informed before making the decisions. Great service. More

Hiep Vo has been very understanding, accommodating, professional and most of all honest. Thank you for going above and beyond to remedy my car issues! professional and most of all honest. Thank you for going above and beyond to remedy my car issues! More