West Houston Subaru

After 25 years of loyalty brand of Toyota I switched to Subaru. My Sales agent was John Vahlkamp. From the very first day of communication over the internet and calls he was very professional and has a vas Subaru. My Sales agent was John Vahlkamp. From the very first day of communication over the internet and calls he was very professional and has a vast product knowledge. He treated us like his own and answered all questions. He made the whole car buying transaction a hassle free and smooth like what other car dealerships are missing. We had such a good experience that after two weeks we bought another car with his services. What a great asset he is to the Subaru dealership. Now I want to spent next 25 years with Subaru. Thanks for all the great experience that you created for us John Vahlkamp. Keep up the good work. More

West Houston Subaru Service was exceptionally prompt, professional, courteous, and helpful! (I couldn’t even get a different dealership to call me back) They let me know upfront of the cost and even call professional, courteous, and helpful! (I couldn’t even get a different dealership to call me back) They let me know upfront of the cost and even called to let me know/ask as it was going to cost $6.00 more More

I am always very pleased with my service appointments. The car is taken care of expediently. My service manager is excellent and keeps me informed and is always courteous!! The car is taken care of expediently. My service manager is excellent and keeps me informed and is always courteous!! More

Excellent! Service, time schedule, personable, quality, comfortable waiting area! In over 60 years of car ownership I haven’t experienced the service that I reoutinely receive from West Houston Subaru! comfortable waiting area! In over 60 years of car ownership I haven’t experienced the service that I reoutinely receive from West Houston Subaru! More

the entire hour was fast from start to finish. The entire place was supper clean. Everyone of the employees was friendly and trying to help you. The coffee was good and hot. The waiting room was quiet and a place was supper clean. Everyone of the employees was friendly and trying to help you. The coffee was good and hot. The waiting room was quiet and and clean. All questions ash were quickly answered. Plus the restroom was close and clean. More

Oil change service was scheduled ahead of time. The service started on time and completed on time with all that was requested. Several questions were answered. Excellent service!!!! Well done Karla!!! service started on time and completed on time with all that was requested. Several questions were answered. Excellent service!!!! Well done Karla!!! More

Great service! I've been to some dealerships with an appointment and they wanted the car several hours or more, even for a simple oil change. Hiep Vo took me right in, indicated it might take an hour a appointment and they wanted the car several hours or more, even for a simple oil change. Hiep Vo took me right in, indicated it might take an hour and half. I was given updates on the progress, and 45 minutes later the car was back, oil & filter changed, car washed, vacuumed and ready to go. Never had better service! More

Just got our second Subie and wouldn't go anywhere else. We bought our 2019 Crosstrek lease out which we got new from West Houston and picked up a new 2021 Forester Touring. We bought our 2019 Crosstrek lease out which we got new from West Houston and picked up a new 2021 Forester Touring. More

Great service. Friendly and quick also keeps you informed as to how things are progressing. Thank you for the wonderful experience and getting my car repair done quickly. as to how things are progressing. Thank you for the wonderful experience and getting my car repair done quickly. More

Great job and I have only good things to say about the service department here. 5 stars.....thank you so much for the wonderful job! service department here. 5 stars.....thank you so much for the wonderful job! More