West Houston Subaru
Houston , TX
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Fast, convenient and hospitable. Made an appointment, got the service I required and was even offered a shuttle, but the service was quick enough that I didn’t even need it. Made an appointment, got the service I required and was even offered a shuttle, but the service was quick enough that I didn’t even need it. More
Service is always excellent. Car is returned nice and clean. Questions about the car are answered by the service person or by a tech if needed. Car is returned nice and clean. Questions about the car are answered by the service person or by a tech if needed. More
The staff were very helpful from start to finish. Special mention to Mr. John Vahlcamp. He treated us like family. Thank you so much sir! 10 stars to all of you. Special mention to Mr. John Vahlcamp. He treated us like family. Thank you so much sir! 10 stars to all of you. More
When in without appt after road hazard incident. No problem…car was checked for damage and tire replaced. Also completed a maintenance service while there. Washed my car and I was back on the road No problem…car was checked for damage and tire replaced. Also completed a maintenance service while there. Washed my car and I was back on the road 2 hours later. Very impressive. More
West Houston Subaru made my car buying easy. John Vahlkamp is knowledgeable about the car and knows how to make a good deal for both parties. He cares about his customers. John Vahlkamp is knowledgeable about the car and knows how to make a good deal for both parties. He cares about his customers. More
Reserved an CrossTrek from the dealership. Delivery was on time. We paid cash so transaction was simple. Staff were friendly. Only complain was a $100something "document fee" that we overl Delivery was on time. We paid cash so transaction was simple. Staff were friendly. Only complain was a $100something "document fee" that we overlooked (so it's partly our fault). More
Wonderful experience with our service advisor. He took his time to explain what they did and recommendation of future visits of service to be performed. He took his time to explain what they did and recommendation of future visits of service to be performed. More