Back

West Houston Subaru

Houston , TX

4.7
117 Reviews

17109 Katy Freeway

Houston , TX

77094

Directions

By Type

Showing 117 reviews

June 13, 2022

Knowledgeable, efficient, friendly people. Great dealership to work with--appreciate the great maintenance from the service department. More

by helenhext
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Alvarez
Jul 12, 2022 -

West Houston Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Kindest regards, Steve Palmisano, GM

May 16, 2022

Fast, convenient and hospitable. Made an appointment, got the service I required and was even offered a shuttle, but the service was quick enough that I didn’t even need it. More

by alexgarciabenavides
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Alvarez
Jul 12, 2022 -

West Houston Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Kindest regards, Steve Palmisano, GM

May 10, 2022

Service is always excellent. Car is returned nice and clean. Questions about the car are answered by the service person or by a tech if needed. More

by rbrrepro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiep Vo
Jul 12, 2022 -

West Houston Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care! Kindest regards, Steve Palmisano, GM

April 20, 2022

The staff were very helpful from start to finish. Special mention to Mr. John Vahlcamp. He treated us like family. Thank you so much sir! 10 stars to all of you. More

by Berms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vahlcamp
Jul 12, 2022 -

West Houston Subaru responded

Hi Berms, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Kindest regards, Steve Palmisano, GM

April 13, 2022

When in without appt after road hazard incident. No problem…car was checked for damage and tire replaced. Also completed a maintenance service while there. Washed my car and I was back on the road More

by jdnichols99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Avila
Jul 12, 2022 -

West Houston Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! Kindest regards, Steve Palmisano, GM

April 07, 2022

West Houston Subaru made my car buying easy. John Vahlkamp is knowledgeable about the car and knows how to make a good deal for both parties. He cares about his customers. More

by rsny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vahlkamp
Jul 12, 2022 -

West Houston Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Kindest regards, Steve Palmisano, GM

March 27, 2022

Awesome experience from the beginning and continuing after the purchase. Jonathan Rachal was great to work with! More

by Kgoldman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Rachal
Jul 12, 2022 -

West Houston Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care! Kindest regards, Steve Palmisano, GM

March 24, 2022

Always clean and the employees are friendly. Efficient and fast service while I wait in their big lobby. More

by grannyk45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember a name
Jul 12, 2022 -

West Houston Subaru responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care! Kindest regards, Steve Palmisano, GM

March 23, 2022

Reserved an CrossTrek from the dealership. Delivery was on time. We paid cash so transaction was simple. Staff were friendly. Only complain was a $100something "document fee" that we overl More

by chu bun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Ramacca
Jul 12, 2022 -

West Houston Subaru responded

Hi there, we really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Kindest regards, Steve Palmisano, GM

March 21, 2022

Wonderful experience with our service advisor. He took his time to explain what they did and recommendation of future visits of service to be performed. More

by Jan.loehr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Great service given
Jul 12, 2022 -

West Houston Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care! Kindest regards, Steve Palmisano, GM

...
7
...