West Houston Subaru

Very welcoming dealership. Our agent was super direct, transparent with the costs, answered all our questions, and was not pushy at all. All the paperwork moved swiftly and we Our agent was super direct, transparent with the costs, answered all our questions, and was not pushy at all. All the paperwork moved swiftly and we were happy with the entire buying process. Loved our brand new car and highly recommend this dealer. More

recall notice handled efficiently and timely. Towing package installed per my request and was done nicely. Car was available for me to driver off , clean and timely. Almost forgot, i was Towing package installed per my request and was done nicely. Car was available for me to driver off , clean and timely. Almost forgot, i was provided an unsolicited discount off the towing package - that was a nice gesture and save me a nice amount of money. Thank you More

I have had my Subaru services done at West Houston Subaru since my purchase June 2018 . I am very satisfied with the services. When there was an issue, it was promptly resolved for which I am grateful. I since my purchase June 2018 . I am very satisfied with the services. When there was an issue, it was promptly resolved for which I am grateful. I appreciate being able to trust their work. More

I was exceedingly pleased with my buying experience. Simon truly "listened" to the options I was willing to have and especially to options that I did NOT want. I have routinely been frustrated with "p Simon truly "listened" to the options I was willing to have and especially to options that I did NOT want. I have routinely been frustrated with "packages" that do not reflect our needs. Simon was able to help us with that. I really enjoyed our purchase process. We delayed our purchase due to COVID and I am glad that we did! More

Fast, professional & always invested in customer’s’ satisfaction. Costs are always in line or lower than other places. satisfaction. Costs are always in line or lower than other places. More

Very courteous add informative in every step of the process from vehicle selection. Always available for questions and concerns and finds out the best options for you process from vehicle selection. Always available for questions and concerns and finds out the best options for you More

Purchase a CPO Subaru Ascent from one of the most professional and knowledgeable sales advisors I've had the please to have (Ricardo Calderon). My experience from the online request, to test drive an professional and knowledgeable sales advisors I've had the please to have (Ricardo Calderon). My experience from the online request, to test drive and the entire buying experience, great vehicle great staff, excellent choice to buy there. More

For over 25 yrs, I was dedicated to this dealership. Bought 6 different Subarus from them (all new)- WILL NEVER RETURN. I used to believe I had the best dealership ever. They have gone downhill severe Bought 6 different Subarus from them (all new)- WILL NEVER RETURN. I used to believe I had the best dealership ever. They have gone downhill severely. Customer Service is now a thing of the past @ West Houston Subaru. GM is a joke. Frank really put the dealership in the wrong hands. No more "really, really, happy customers", they will need to revise their motto. So sad More

The service was efficient and communication was excellent. I highly recommend this location for service. excellent. I highly recommend this location for service. More