West Houston Subaru

Had a great buying experience with Johnathon, we absolutely love our new Subaru and any future needs we will continue to shop with West Houston Subaru!! absolutely love our new Subaru and any future needs we will continue to shop with West Houston Subaru!! More

Great customer service and fast service. Staff is very friendly y courteous, reasonable prices and they have sneaks for you to eat while waiting! Staff is very friendly y courteous, reasonable prices and they have sneaks for you to eat while waiting! More

This is the best dealership we've gone to so far. Personnel are pleasant. The place is nice. The sales rep (Errol) is awesome. Call him, text him or set an appointment with him. Regardless, you will Personnel are pleasant. The place is nice. The sales rep (Errol) is awesome. Call him, text him or set an appointment with him. Regardless, you will be met with a smile and a pleasant hello. After visiting three other dealerships, we came back and bought an Impreza from Errol. Financing is straight forward - no pressure, simple interest on the loan, no prepayment penalty, no finance charges, and we even got a discount. Can't beat that! We've bought three Subarus from West Houston Subaru because of these. More

Customer service was outstanding, including keeping me informed on part availability, working with my schedule and providing a loaner car. Also, it was nice to be assigned a rep that I was able to get in informed on part availability, working with my schedule and providing a loaner car. Also, it was nice to be assigned a rep that I was able to get in touch with when I had a question. More

They never answered me. Not my email and they didn’t call me back. They suck Not my email and they didn’t call me back. They suck More

The entire dealership staff are friendly and professional , a great place to buy a car ! , a great place to buy a car ! More

the service department is top rate, wait area is clean and they kept me updated on the service and they kept me updated on the service More

Great customer service! Mr Seruya was, great and the transaction was smooth. Excellent experience buying our 3rd Subaru. Mr Seruya was, great and the transaction was smooth. Excellent experience buying our 3rd Subaru. More

I am happy very happy with my Subaru. The West Houston Subaru is great sales and service is excellent. The West Houston Subaru is great sales and service is excellent. More

My wife and I bought a 2023 Subaru Ascent Touring on 3/28/2023 from West Houston Subaru. I have had several car purchases in the past that were usually not enjoyable and it was very refreshing to see ho 3/28/2023 from West Houston Subaru. I have had several car purchases in the past that were usually not enjoyable and it was very refreshing to see how Subaru is handling sales especially post pandemic. Errol Bancroft who was our salesman was great. He was knowledgable, nice to be around, professional, no pressure and just wanted to get us in a good vehicle. They worked with us fairly easily on price doing the Subaru VIP Pricing, which was a big factor in us purchasing the car as other manufacturers we looked at (Honda for example) wanted to do market adjustments. Even aside from that the Ascent handily had more features and was to me a better package than anything else out there for a better value. I also was pleased on Subarus Gold Warranty offering that we got for 10 years for a reasonable cost, which shows how good this brand is. The promo financing offer was icing on the cake. More