West Houston Subaru

From inquiry to test drive to financing, every step of my car purchase experience here was smooth and (dare I say) enjoyable. I was caught by surprise by how lovely each person was, how easy the process was, car purchase experience here was smooth and (dare I say) enjoyable. I was caught by surprise by how lovely each person was, how easy the process was, and I would certainly return for any future car needs. More

Great experience at West Houston Subaru. Everyone was positive and nice and the service was great. I will definitely continue using this dealership in the future. Everyone was positive and nice and the service was great. I will definitely continue using this dealership in the future. More

Fail to understand the concept of appointment. Have been at the service department for 5 hrs without a diagnosis yet. They should not allow appointments at times if they cannot start diagnosing Have been at the service department for 5 hrs without a diagnosis yet. They should not allow appointments at times if they cannot start diagnosing at that time. More

In the time I have been in Texas (I am from CA caring for a family member, I have found your staff and the services rendered to be excellent. I would like to commend especially Mr. Diego Rivera. This youn a family member, I have found your staff and the services rendered to be excellent. I would like to commend especially Mr. Diego Rivera. This young man went beyond all expectations. I found him to be professional, courteous as well as kind. I was very impressed with his level of service. I have found all of your staff to be above professional, but Mr. Diego stand out and make the customer feel comfortable. I will not be in this area much longer, but I would highly recommend you at any time., More

Jonathan Rachal and the team at West Houston Subaru were incredibly helpful and made the grueling process of purchasing a new car very simple and efficient. I love my new car and feel supported by the whol incredibly helpful and made the grueling process of purchasing a new car very simple and efficient. I love my new car and feel supported by the whole crew at Subaru should I have questions or need help with anything. More

I had a great experience with West Subaru! Everyone was courteous, helpful and respectful. I was never pressure to make a purchase and Vince Ramacca took his time with helping me make the righ Everyone was courteous, helpful and respectful. I was never pressure to make a purchase and Vince Ramacca took his time with helping me make the right purchase. I will recommend Vince and West Subaru to everyone! More

Had a great buying experience with Johnathon, we absolutely love our new Subaru and any future needs we will continue to shop with West Houston Subaru!! absolutely love our new Subaru and any future needs we will continue to shop with West Houston Subaru!! More

Great customer service and fast service. Staff is very friendly y courteous, reasonable prices and they have sneaks for you to eat while waiting! Staff is very friendly y courteous, reasonable prices and they have sneaks for you to eat while waiting! More

This is the best dealership we've gone to so far. Personnel are pleasant. The place is nice. The sales rep (Errol) is awesome. Call him, text him or set an appointment with him. Regardless, you will Personnel are pleasant. The place is nice. The sales rep (Errol) is awesome. Call him, text him or set an appointment with him. Regardless, you will be met with a smile and a pleasant hello. After visiting three other dealerships, we came back and bought an Impreza from Errol. Financing is straight forward - no pressure, simple interest on the loan, no prepayment penalty, no finance charges, and we even got a discount. Can't beat that! We've bought three Subarus from West Houston Subaru because of these. More

Customer service was outstanding, including keeping me informed on part availability, working with my schedule and providing a loaner car. Also, it was nice to be assigned a rep that I was able to get in informed on part availability, working with my schedule and providing a loaner car. Also, it was nice to be assigned a rep that I was able to get in touch with when I had a question. More