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West Houston Subaru

Houston , TX

4.6
109 Reviews

17109 Katy Freeway

Houston , TX

77094

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Showing 109 reviews

February 02, 2024

Very easy online experience when purchasing a new vehicle. Set final costs and details before showing up at the dealership. The only negative for the entire buying experience was the wait time for fi More

by R
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Louis
January 24, 2024

West Houston Subaru does a great job of helping the purchaser feel comfortable about every aspect of this major purchase. This was my second Subaru purchase. I got a good trade in on my old one. It More

by erossiggc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Ramacca
January 10, 2024

From inquiry to test drive to financing, every step of my car purchase experience here was smooth and (dare I say) enjoyable. I was caught by surprise by how lovely each person was, how easy the process was, More

by melbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven
December 01, 2023

Great experience at West Houston Subaru. Everyone was positive and nice and the service was great. I will definitely continue using this dealership in the future. More

by JT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Luchini
November 20, 2023

Fail to understand the concept of appointment. Have been at the service department for 5 hrs without a diagnosis yet. They should not allow appointments at times if they cannot start diagnosing More

by Subarusucks
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ID Know
October 01, 2023

In the time I have been in Texas (I am from CA caring for a family member, I have found your staff and the services rendered to be excellent. I would like to commend especially Mr. Diego Rivera. This youn More

by pate1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
September 20, 2023

Jonathan Rachal and the team at West Houston Subaru were incredibly helpful and made the grueling process of purchasing a new car very simple and efficient. I love my new car and feel supported by the whol More

by christa.andrepont
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Rachal
August 22, 2023

I had a great experience with West Subaru! Everyone was courteous, helpful and respectful. I was never pressure to make a purchase and Vince Ramacca took his time with helping me make the righ More

by Martinezam2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Ramacca
July 26, 2023

Had a great buying experience with Johnathon, we absolutely love our new Subaru and any future needs we will continue to shop with West Houston Subaru!! More

by kati3todd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Rachal
July 17, 2023

Great customer service and fast service. Staff is very friendly y courteous, reasonable prices and they have sneaks for you to eat while waiting! More

by Lilopaisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, not completely sure