West Houston Subaru
Houston , TX
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Very easy online experience when purchasing a new vehicle. Set final costs and details before showing up at the dealership. The only negative for the entire buying experience was the wait time for fi vehicle. Set final costs and details before showing up at the dealership. The only negative for the entire buying experience was the wait time for finance to close the purchase. More
West Houston Subaru does a great job of helping the purchaser feel comfortable about every aspect of this major purchase. This was my second Subaru purchase. I got a good trade in on my old one. It purchaser feel comfortable about every aspect of this major purchase. This was my second Subaru purchase. I got a good trade in on my old one. It all went very smoothly. More
From inquiry to test drive to financing, every step of my car purchase experience here was smooth and (dare I say) enjoyable. I was caught by surprise by how lovely each person was, how easy the process was, car purchase experience here was smooth and (dare I say) enjoyable. I was caught by surprise by how lovely each person was, how easy the process was, and I would certainly return for any future car needs. More
Great experience at West Houston Subaru. Everyone was positive and nice and the service was great. I will definitely continue using this dealership in the future. Everyone was positive and nice and the service was great. I will definitely continue using this dealership in the future. More
Fail to understand the concept of appointment. Have been at the service department for 5 hrs without a diagnosis yet. They should not allow appointments at times if they cannot start diagnosing Have been at the service department for 5 hrs without a diagnosis yet. They should not allow appointments at times if they cannot start diagnosing at that time. More
In the time I have been in Texas (I am from CA caring for a family member, I have found your staff and the services rendered to be excellent. I would like to commend especially Mr. Diego Rivera. This youn a family member, I have found your staff and the services rendered to be excellent. I would like to commend especially Mr. Diego Rivera. This young man went beyond all expectations. I found him to be professional, courteous as well as kind. I was very impressed with his level of service. I have found all of your staff to be above professional, but Mr. Diego stand out and make the customer feel comfortable. I will not be in this area much longer, but I would highly recommend you at any time., More
Jonathan Rachal and the team at West Houston Subaru were incredibly helpful and made the grueling process of purchasing a new car very simple and efficient. I love my new car and feel supported by the whol incredibly helpful and made the grueling process of purchasing a new car very simple and efficient. I love my new car and feel supported by the whole crew at Subaru should I have questions or need help with anything. More
I had a great experience with West Subaru! Everyone was courteous, helpful and respectful. I was never pressure to make a purchase and Vince Ramacca took his time with helping me make the righ Everyone was courteous, helpful and respectful. I was never pressure to make a purchase and Vince Ramacca took his time with helping me make the right purchase. I will recommend Vince and West Subaru to everyone! More
Had a great buying experience with Johnathon, we absolutely love our new Subaru and any future needs we will continue to shop with West Houston Subaru!! absolutely love our new Subaru and any future needs we will continue to shop with West Houston Subaru!! More
Great customer service and fast service. Staff is very friendly y courteous, reasonable prices and they have sneaks for you to eat while waiting! Staff is very friendly y courteous, reasonable prices and they have sneaks for you to eat while waiting! More