
West Houston Subaru
Houston , TX
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Now on my second Outback from West Houston Subarau. Sales and servicing has always been a positive experience. Would recommend to anyone looking to buy a new or used Subaru. Sales and servicing has always been a positive experience. Would recommend to anyone looking to buy a new or used Subaru. More
About Two hours for an oil change. They told me the oil plug was spun by who ever did the last oil change and wanted to charge me. When I told them they were the last ones they decided They told me the oil plug was spun by who ever did the last oil change and wanted to charge me. When I told them they were the last ones they decided to fix on their dime. More
Service managers are excellent. I almost always connect with Amanda and she does a terrific job. I still hear from John Fitzgerald, my original salesperson, asking about myself and I almost always connect with Amanda and she does a terrific job. I still hear from John Fitzgerald, my original salesperson, asking about myself and any questions or concerns I have about 2023 Crosstrek., More
We got an Excellent experience from the team. The transaction was done in a smooth, hassle free and expeditiously manner. Vince was very thorough, knowledgeable and knowledgeable . His team from The transaction was done in a smooth, hassle free and expeditiously manner. Vince was very thorough, knowledgeable and knowledgeable . His team from the finance department (Natalie?) was super helpful. More
This is my 4th or 5th Subaru from West Houston Subaru and obviously I’m a satisfied customer!! The value I get both in the vehicles I purchase as well as the personal service I receive from the team members obviously I’m a satisfied customer!! The value I get both in the vehicles I purchase as well as the personal service I receive from the team members are outstanding. I truly feel like family every time I walk through the doors. John Fitzgerald, my salesman, is always amazing to work with. He is kind and goes above and beyond to make sure I’m happy with my purchase. He always follows up with phone calls and personal notes to ensure I’m still enjoying vehicle. I will always recommend West Houston Subaru and the many incredible employees that make my car purchasing experience one that I will always come back to! More