West Houston Subaru

About Two hours for an oil change. They told me the oil plug was spun by who ever did the last oil change and wanted to charge me. When I told them they were the last ones they decided They told me the oil plug was spun by who ever did the last oil change and wanted to charge me. When I told them they were the last ones they decided to fix on their dime. More

Service managers are excellent. I almost always connect with Amanda and she does a terrific job. I still hear from John Fitzgerald, my original salesperson, asking about myself and I almost always connect with Amanda and she does a terrific job. I still hear from John Fitzgerald, my original salesperson, asking about myself and any questions or concerns I have about 2023 Crosstrek., More

positive experience, will recommend. thank you. will buy again. chris was not pushy and very informative thank you. will buy again. chris was not pushy and very informative More

It was a great experience dealing with professional, helpful and knowledgeable personnel that were very attentive to my needs. helpful and knowledgeable personnel that were very attentive to my needs. More

Knowledgeable and friendly staff, quick turnaround, clean showroom . Large selection with models, colors, and options showroom . Large selection with models, colors, and options More

Great place with great people. They made the buying experience very easy with no stress They made the buying experience very easy with no stress More

We got an Excellent experience from the team. The transaction was done in a smooth, hassle free and expeditiously manner. Vince was very thorough, knowledgeable and knowledgeable . His team from The transaction was done in a smooth, hassle free and expeditiously manner. Vince was very thorough, knowledgeable and knowledgeable . His team from the finance department (Natalie?) was super helpful. More

This is my 4th or 5th Subaru from West Houston Subaru and obviously I’m a satisfied customer!! The value I get both in the vehicles I purchase as well as the personal service I receive from the team members obviously I’m a satisfied customer!! The value I get both in the vehicles I purchase as well as the personal service I receive from the team members are outstanding. I truly feel like family every time I walk through the doors. John Fitzgerald, my salesman, is always amazing to work with. He is kind and goes above and beyond to make sure I’m happy with my purchase. He always follows up with phone calls and personal notes to ensure I’m still enjoying vehicle. I will always recommend West Houston Subaru and the many incredible employees that make my car purchasing experience one that I will always come back to! More

Super clean, Vince was a wonderful salesman. Met my needs at every step. Assured me I was getting the best deal and rate out there. Troy in finance was great too. Not pushy whatsoever and gave h Met my needs at every step. Assured me I was getting the best deal and rate out there. Troy in finance was great too. Not pushy whatsoever and gave his professional opinion on warranties. More

The dealership has been first class to deal with from start to finish! We also have a second delivery option that we will be implemented in the near future to learn how to use the technology properly. Ou start to finish! We also have a second delivery option that we will be implemented in the near future to learn how to use the technology properly. Our sales person was very informative about our Forester also and a pleasure to deal with. He has also followed up several times to check and see if we had questions or needed anything. More