West Houston Subaru
Houston , TX
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We got an Excellent experience from the team. The transaction was done in a smooth, hassle free and expeditiously manner. Vince was very thorough, knowledgeable and knowledgeable . His team from The transaction was done in a smooth, hassle free and expeditiously manner. Vince was very thorough, knowledgeable and knowledgeable . His team from the finance department (Natalie?) was super helpful. More
This is my 4th or 5th Subaru from West Houston Subaru and obviously I’m a satisfied customer!! The value I get both in the vehicles I purchase as well as the personal service I receive from the team members obviously I’m a satisfied customer!! The value I get both in the vehicles I purchase as well as the personal service I receive from the team members are outstanding. I truly feel like family every time I walk through the doors. John Fitzgerald, my salesman, is always amazing to work with. He is kind and goes above and beyond to make sure I’m happy with my purchase. He always follows up with phone calls and personal notes to ensure I’m still enjoying vehicle. I will always recommend West Houston Subaru and the many incredible employees that make my car purchasing experience one that I will always come back to! More
Super clean, Vince was a wonderful salesman. Met my needs at every step. Assured me I was getting the best deal and rate out there. Troy in finance was great too. Not pushy whatsoever and gave h Met my needs at every step. Assured me I was getting the best deal and rate out there. Troy in finance was great too. Not pushy whatsoever and gave his professional opinion on warranties. More
The dealership has been first class to deal with from start to finish! We also have a second delivery option that we will be implemented in the near future to learn how to use the technology properly. Ou start to finish! We also have a second delivery option that we will be implemented in the near future to learn how to use the technology properly. Our sales person was very informative about our Forester also and a pleasure to deal with. He has also followed up several times to check and see if we had questions or needed anything. More
West Houston Subaru could not be better. There was not a push to purchase their vehicle they simply presented their product and explained all of its aspects efficiently. It was a pleasant ex There was not a push to purchase their vehicle they simply presented their product and explained all of its aspects efficiently. It was a pleasant experience from entering, purchasing and driving out with my new Subaru. More
This dealership is so easy to work with. The salespeople sold me exactly what I wanted and it only took a couple of hours. Yesterday I went in to get my new license plates and the servi The salespeople sold me exactly what I wanted and it only took a couple of hours. Yesterday I went in to get my new license plates and the service guy had them on in five minutes! I love my new Crosstrek! More
Very easy online experience when purchasing a new vehicle. Set final costs and details before showing up at the dealership. The only negative for the entire buying experience was the wait time for fi vehicle. Set final costs and details before showing up at the dealership. The only negative for the entire buying experience was the wait time for finance to close the purchase. More