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West Hills Mazda

Bremerton, WA

4.8
250 Reviews

1000 Oyster Bay Ave S,

Bremerton, WA

98312

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Showing 250 reviews

March 08, 2020

I'm very happy with my experience at Mazda. All the employees seemed nice and welcoming in an unaggressive way compared to other dealerships. Nolan was great to work with. He was very knowledgeable and More

by Nacole
Recommend Dealer
Yes
Employees Worked With
Nolan Glenn
Mar 09, 2020 -

West Hills Mazda responded

Nacole, thank you so much for the amazing review! We are glad that you are happy with your car buying experience!

March 03, 2020

Very personable and sweet! Often times with sales people you may feel pressure to purchase but abby was very patient and took the time to help me find the perfect vehicle to suit me. More

by Mckennamiller_
Recommend Dealer
No
Employees Worked With
Abigail McKenzie
March 02, 2020

Comfortable environment. Friendly service. Mostly met my needs. Abby was great. My car wasn’t ready when I needed to leave and that was disappointing. It didn’t even get detailed. ☹️ More

by ejwatson55
Recommend Dealer
Yes
Employees Worked With
Abigail McKenzie
February 29, 2020

Everything was great from start to finish. Just ended up paying more than I intended.justin was super. Everything was great. Coffee was great. All was great. More

by Curtrollness
Recommend Dealer
Yes
Employees Worked With
Justin Valdez
Mar 02, 2020 -

West Hills Mazda responded

Thank you for the wonderful review!

February 29, 2020

I appreciated their straight forward sales approach and follow through throughout my purchase experience. Justin, Kris, Josh, and especially Scott Helm all worked a great deal for us! More

by pls49
Recommend Dealer
Yes
Employees Worked With
Justin Valdez
Mar 02, 2020 -

West Hills Mazda responded

Thank you for the kind review!

February 29, 2020

We had a great experience with Justin. He helped us find our dream car and stay within our budget fairly well. Definently great customer service. We definitely plan on going back for our next vehicle More

by Akejsar
Recommend Dealer
Yes
Employees Worked With
Justin, Justin Valdez
Mar 02, 2020 -

West Hills Mazda responded

Thank you for the amazing review! We look forward to seeing you again!

February 29, 2020

Christian did great considering he has only been there 3 weeks and this was his first sell. I also liked working with RJ. I was totally put off by the rest of the "team". We wasted an hour waiting for More

by gkrancus
Recommend Dealer
No
Employees Worked With
Christian Conner, RJ Singh
Mar 03, 2020 -

West Hills Mazda responded

We are sorry that you felt our customer service was off-putting. We aim to give nothing but remarkable experiences to all of our guests. When we fall short we attempt to correct any and all concerns. The General Manager has been made aware of your concerns and should be reaching out in hopes of resolving any issues you may have had with us. We hope to come to a swift and suitable solution and apologize for any inconvenience we may have caused.

February 28, 2020

Abigail was super helpful and made the experience as a first-time buyer easy and comfortable! Her and the team answered all our questions and explained it thoroughly. I would definitely recommend! More

by Nayeli Cervantes
Recommend Dealer
Yes
Employees Worked With
Abigail McKenzie, Timothy Huebner
Mar 02, 2020 -

West Hills Mazda responded

Thank you for the amazing review and recommendation, Nayeli!

February 16, 2020

Rewarding Experience and have beautiful car After 20 years with a car I loved but that had 250,000.00 miles on it, I knew it was time to buy a new car. Did not look forward to the experience More

by pjfarmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RJ Singh, Brian Brase
Feb 17, 2020 -

West Hills Mazda responded

Thank you for the kind review! We are glad to hear that we could help you into a car that you love!

February 15, 2020

Abigail was wonderful! Her smile brightened my day. I appreciated her help finding a vehicle. I am very satisfied with her service. I would recommend her to anyone looking for a vehicle! Thanks Abby! More

by Timothy Ray Schultz Jr
Recommend Dealer
Yes
Employees Worked With
Abigail McKenzie
Feb 17, 2020 -

West Hills Mazda responded

Timothy, thank you for the wonderful review and recommendation!

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