West Hills Mazda
Bremerton, WA
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This is our second purchase through West Hills. Although the car we were looking at had been sold the day before, Johnathan helped us overcome our disappointment by having an alternative ready for us to loo the car we were looking at had been sold the day before, Johnathan helped us overcome our disappointment by having an alternative ready for us to look at. It was still the same make and model but just a different color. It was a very busy day on the lot but we didn't feel rushed and Johnathan did a great job making our deal work within our budget. The Dealership(s) (we spent time in both the Mazda and Hyundai showrooms) were clean and set up so we were socially distanced. Johnathan was helpful, pleasant and knowledgeable about the car. Overall, it was a great experience and we will (and do) recommend West Hills and Johnathan to anyone looking for a vehicle! More
Jonathan and Chad were amazing! Can’t thank them enough for helping my wife and I! Her first car was from this location as well and that’s the exact reason we came back! This time was even better! We were for helping my wife and I! Her first car was from this location as well and that’s the exact reason we came back! This time was even better! We were working within a certain budget we did not know if we’d even be getting a new car! But Jonathan and Chad made our dreams come true! We couldn’t get enough of Chad! One of thee nicest down to earth people we’ve ever met and really went the extra mile! The fact that he was there that late working just to get us the best possible deal was amazing in itself! Also Jonathan, his knowledge about the vehicle and all the in’s an outs to it that he knew was awesome! He showed us all of the car’s features and broke it all down for us so we’d understand! The fact he knew that much about just one of the cars on the lot considering how many where there was astonishing! Can’t say enough good things about these guys and we hope their there next time we buy a new car!! More
Christian was incredibly helpful. Vehicles were very clean even though it had been raining. The showroom and seating areas were clean and social distancing was maintained. The sale went quick and I feel clean even though it had been raining. The showroom and seating areas were clean and social distancing was maintained. The sale went quick and I feel like I got a great deal on the vehicle I purchased. More
Made us feel comfortable at their location, Friendly and they Made it easy for us to find the perfect car. We are satisfied on the service that they provided! they Made it easy for us to find the perfect car. We are satisfied on the service that they provided! More
My experience here was fantastic! Everyone was very helpful, friendly, and knowledgeable. Brian and Lucas are great guys and were extremely helpful during the whole process. They made the process of pu helpful, friendly, and knowledgeable. Brian and Lucas are great guys and were extremely helpful during the whole process. They made the process of purchasing a truck easy and simple. I would recommend coming here if you're looking for a new/used vehicle. More
Not enough stars to rate West Hills and John Powers (Salesman). To start off with my Wife and I arrived at the Dealership from Port Angeles to just look around and see what they had in stock. John our (Salesman). To start off with my Wife and I arrived at the Dealership from Port Angeles to just look around and see what they had in stock. John our assigned sales rep was extremely helpful and accommodating and brought up a list of vehicles to look at according to our requirements. At no time did we feel that we were being up sold John's main concern was to show us everything that West Hills had based on our needs and price range. West Hills is EXTREMELY VETERAN FRIENDLY so a shout out to all you Veterans looking for something new or used. Anyway we found the perfect used vehicle my wife loved and went through the purchasing process but there was a problem on our end......we drove my truck to West Hills instead of my Wife's vehicle that we wanted to use as a trade in so guess what happened and this speaks volumes for their customer service. My Wife drove her chosen vehicle back to Port Angeles and John followed her to pick up our old trade in vehicle and this was about 10 PM at night!! I have to give a shout out to Chad the finance guy which I rate at 5 stars as well. Depending upon your credit score this guy will bend over backwards for you in getting you the best interest rate possible. Originally our intrest rate was a little over 7 percent but he got it down to a little more than 4 percent. For those of us who are or was with the Armed Forces Chad the finance guy is our biggest supporter. Thank you John and Chad the finance guy!! More
John Powers was a fantastic salesperson. Wasn’t too pushy, was knowledgeable and more than willing to do anything he could to help us out. Would 100% go through him again for my next vehicle! pushy, was knowledgeable and more than willing to do anything he could to help us out. Would 100% go through him again for my next vehicle! More
What an awesome experience. I saw this beautiful car online and a couple hours later I left with the a great deal and warranty. I couldn’t be more pleased with Johnathan and the rest of the staff. Thank online and a couple hours later I left with the a great deal and warranty. I couldn’t be more pleased with Johnathan and the rest of the staff. Thanks again keep up the good work. More
Brian, Shawn, &Ray did a great job making sure we were satisfied with our purchase of a new Ford Ranger truck. We came in to buy a used F150, but none of them were what I was looking for. After testing satisfied with our purchase of a new Ford Ranger truck. We came in to buy a used F150, but none of them were what I was looking for. After testing this Ranger and finding the great finance rate we feel we made a very good purchase. Ray stayed way after hours to get this accomplished. Nice work by this professional staff. More
Couldn’t be more pleased with this dealership! Everyone was super helpful and friendly! Being a military family with a husband who is away a lot and new to the area we needed something reliable, safe, spac was super helpful and friendly! Being a military family with a husband who is away a lot and new to the area we needed something reliable, safe, spacious and within budget and they made it happen not with just 1 but both of our vehicles! Not only that, but they stayed way after hours to ensure we got what we wanted without the hassle of having to come back another day! Very happy with our purchases and would recommend to anyone in the area! More