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West Hills Mazda

Bremerton, WA

4.8
250 Reviews

1000 Oyster Bay Ave S,

Bremerton, WA

98312

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Showing 250 reviews

October 13, 2023

I always have a great experience at West Hills! The team are always professional and friendly, and they take excellent care of my cars! More

by muskrat92375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hull
Oct 13, 2023 -

West Hills Mazda responded

We're so glad to know you've consistently had great experiences with us at West Hills Mazda! Our team always aims for professionalism and friendliness. Thanks for trusting us with your cars—we appreciate it!

October 13, 2023

Great communication, service, consideration, and attention to detail. Definitely will continue to be a customer. Great customer service. Thanks Brian. More

by tboomerboy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 13, 2023 -

West Hills Mazda responded

We're delighted to know that you had a positive experience with Brian and our team at West Hills Mazda. Your continued support means the world to us! Thank you for your kind words about our service and communication.

October 07, 2023

Good overall service. Would have thought that the new filter authorization would have been a standard item for a three (3) year 15,000 mile service. More

by gcgraff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hull
Oct 09, 2023 -

West Hills Mazda responded

Thanks for your feedback - we're glad to know you had a good experience overall at West Hills Mazda. We'll also take note of your comment about the filter authorization - please reach out if you need assistance with anything else!

August 16, 2023

Cole is always cheerful and helpful. He rightly recommended I add a brake fluid replacement (?) when I had the tires rotated, oil changed, and rear brake pads replaced. The mechanics wer More

by Mari
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole - service dept
Aug 17, 2023 -

West Hills Mazda responded

Mari, we're glad to know Cole and our team at West Hills Mazda were able to provide you with a speedy and efficient service. Thanks for trusting us with your vehicle's needs!

July 23, 2023

Easy to schedule service appointment. Service advisor was helpful enough. Even got a complimentary cafe latte at their sister dealership. No complaints. More

by captainbutiki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
Jul 24, 2023 -

West Hills Mazda responded

Thank you for the great review! We're glad to hear that scheduling your service appointment was easy and that our service advisor was helpful. Drive safely, and we hope to see you again at West Hills Mazda!

July 11, 2023

Great experience buying my first car here. Roger was an excellent rep, helped answer all of my questions and was available throughout the process. More

by 07ray.curtsy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger
Jul 12, 2023 -

West Hills Mazda responded

Thank you for choosing West Hills Mazda for your first car purchase! We're delighted to hear that Roger provided excellent service and was there to assist you every step of the way. Enjoy your new car, and if you have any more questions in the future, don't hesitate to reach out. Drive safely!

June 30, 2023

Environment was friendly and facility was clean. Sales team was knowledgeable and interested in assisting me find the vehicle best suited to my needs. More

by c-walk
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derek Foster, Bryan (sales person-excellent), Magdy Boules, Josh Kennedy, Tiffany Fulweiler
Jul 03, 2023 -

West Hills Mazda responded

Thank you for the positive review! We're glad to hear that our friendly environment and knowledgeable sales team made your experience at West Hills Mazda a great one. If there's anything else we can assist you with, please don't hesitate to reach out. Have a wonderful day!

June 22, 2023

Told me I would need two tires by the end of the year. Great service More

by Flash light
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of them
Jun 23, 2023 -

West Hills Mazda responded

Thank you for the review! We hope to see you again at West Hills Mazda!

June 19, 2023

Bryan was my sales rep and he was a delight to work with! Very humble genuinely sweet gentleman!! Great personality! Full of joy and very interesting in what I wanted. No hassle, manipulation, fast talking j More

by Freya Harris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek,Bryan,Jose,Brittany
Jun 19, 2023 -

West Hills Mazda responded

Freya, thank you for the review! We are thrilled to hear that Bryan delivered such a successful purchase experience. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at West Hills Mazda!

June 16, 2023

Bryan and Derek were very helpful and friendly. Lots of communication before and after purchase More

by Freyja E
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Foster
Jun 16, 2023 -

West Hills Mazda responded

Freyja, we're elated to hear that Bryan and Derek provided courteous and communicative assistance throughout the process! Thanks for working with us at West Hills Mazda. Please let us know if there's anything else we can do for you!

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