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West Hills Mazda

Bremerton, WA

4.8
250 Reviews

1000 Oyster Bay Ave S,

Bremerton, WA

98312

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Showing 250 reviews

November 18, 2020

Hailie Hughes was awsome,very nice , easy to talk too, Chad Bass took the edge off and made it very easy for a 1st time buyer, More

by Juiced
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bass, Hailie Hughes
Nov 18, 2020 -

West Hills Mazda responded

Thank you for the kind feedback!

November 12, 2020

It was a pleasure having Justin assist me with my purchase. I have full comfort in the process from looking for the right car and giving the right options for me, to settling the deal. I had no hesit More

by Nicko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don , Justin Suyat
Nov 13, 2020 -

West Hills Mazda responded

Thank you, Nicko, for the incredible review of your car buying experience!

November 12, 2020

My car was left at the dealership for nine days to replace an EGR Valve. Mr Cameron promised to call me on the ninth day to give me an update. No call was received. My car still awaits repair and I More

by Mark
Customer Service
Recommend Dealer
No
Employees Worked With
Cameron
Nov 16, 2020 -

West Hills Mazda responded

We apologize for leaving you feeling dissatisfied with your experience with us, Mark. Our General Manager has been notified of this and should be reaching out to you in hopes of moving your experience in a more positive direction. We are sorry for any inconvenience or stress that we may have caused and look forward to working together towards a solution.

November 12, 2020

I am beyond grateful for the positive experience that West Hills provided me! The knowledge, patience, and special deals everyone offered made it super simple to decide on a car. thank you! More

by johanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Clarke
Nov 13, 2020 -

West Hills Mazda responded

Johanna, we appreciate you and your positive feedback!

November 03, 2020

Professional. Friendly. Dedicated. I left with EXACTLY Professional. Friendly. Dedicated. I left with EXACTLY what I was looking for. Daniel had my perfect car match within minutes of us arriving. He and More

by elandes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bass, Daniel Clarke
Nov 03, 2020 -

West Hills Mazda responded

Thank you for the amazing review and recommendation! We are glad to hear that you found us to be professional, friendly, and dedicated!

November 02, 2020

The car I had planned on buying ended up being sold. John, Chad, and team worked super hard to find an even better solution for me. So appreciated! More

by Zw1995
Customer Service
Recommend Dealer
Yes
Employees Worked With
Johnathan Powers, Chad Bass
Nov 03, 2020 -

West Hills Mazda responded

Thank you for the fantastic review! We appreciate you and your feedback!

November 01, 2020

Daniel was so easy and great to work with from the first time we randomly pulled in the dealership. He listened to what we really needed. By far the most knowledgeable car person we have worked with. We More

by ampanfili
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bass, Daniel Clarke
Nov 02, 2020 -

West Hills Mazda responded

Thank you for the amazing review! We look forward to seeing you again!

October 31, 2020

Daniel went out of his way to make us comfortable. He was a pleasure to have help us through the process, and REALLY knows Mazda's! He was awesome! More

by jyoho26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bass, Daniel Clarke
Nov 02, 2020 -

West Hills Mazda responded

Thank you for the incredible feedback!

October 27, 2020

He was very nice from the moment I stepped onto the lot from the time I left. Told him what I was looking for and we were able to work something out the same day. John and Chad are both fantastic people an More

by PNWJeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Powers, Chad Bass
Oct 27, 2020 -

West Hills Mazda responded

Thank you for the kind review!

October 26, 2020

I had a very pleasant and easy purchase with Jose & Chad. Everyone I worked with was very nice and helpful. I would shop here again for any future auto purchases. More

by jevo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bass, Jose Soberanis
Oct 27, 2020 -

West Hills Mazda responded

Thank you for the positive feedback! We hope to see you again!

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