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West Hills Mazda

Bremerton, WA

4.7
251 Reviews

1000 Oyster Bay Ave S,

Bremerton, WA

98312

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Showing 251 reviews

July 29, 2021

We have always bought our cars here from Don Helm and Scott Helm. Brice helped us out today, and he was amazing! He was so patient with all of my stress haha Also thank you to Chad Bass! And thank you More

by Kerri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bass, Brice Campbell, Scott Helm
Jul 30, 2021 -

West Hills Mazda responded

Thank you, Kerri. We appreciate your kind review of West Hills Mazda and hope you will visit again soon. Take care.

July 26, 2021

Bryce was personable and professional. A real pleasure to work with. I really appreciated his honesty and willingness to accomodate any request we had while shopping for a car for our 16 yr old. West hills M More

by nwanner7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose , Brice Campbell
Jul 26, 2021 -

West Hills Mazda responded

Thank you. We appreciate your kind review of West Hills Mazda and hope you will visit again soon. As a valued customer, we look forward to taking care of your needs in the future. Until we see you, take care!

July 26, 2021

Was an amazing experience and super happy with my purchase!! I highly recommend going and seeing Brice and Chad!! They made the experience amazing and easy!! More

by lucashogan22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bass, Brice Campbell
Jul 27, 2021 -

West Hills Mazda responded

Thank you for your five-star review. The West Hills Mazda team is delighted we could serve you so well.

July 24, 2021

The salesperson and finance person were excellent. The dealership was clean. Brice and Jose were courteous and efficient.This was the Best buying experience so far. More

by dennisjacobsen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Brice Campbell
Jul 26, 2021 -

West Hills Mazda responded

Thanks, for the wonderful review of West Hills Mazda. We appreciate you taking the time to leave your feedback and we look forward to seeing you again soon!

July 19, 2021

There was a significant wait (over 3 hours) to have the lease prepared and for signing. Brice seemed to be the only one interest in helping us. More

by JM screen name
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brice Campbell
Jul 20, 2021 -

West Hills Mazda responded

Hello and thank you for taking the time to leave us a review. We strive to make each customer experience a positive one and are disappointed that you feel this wasn't the case for you. We would appreciate feedback on how we can improve and make your visit memorable for the right reasons. Please reach out to our general manager at shelm@haselwood.com at your earliest convenience.

July 18, 2021

Awesome customer service! Brian was very helpful & provided us with lots of information regarding the vehicles we were interested in! And Chad was very enthusiastic and helped us complete our forms qu More

by Alexcis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brase, Chad Bass
Jul 19, 2021 -

West Hills Mazda responded

We appreciate the five stars! Thank you for rating West Hills Mazda and have a great day.

July 18, 2021

West Hills Mazda rocks! I really love the customer service plus the great selection of cars. My family and I enjoyed the honesty and respect of the workers there. Thanks to Brian and Chad. They really More

by alexcisevangelista26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brase, Chad Bass
Jul 19, 2021 -

West Hills Mazda responded

We hope to see you again soon at West Hills Mazda. Until then, take care!

July 16, 2021

Having looked at a few cars before arriving at West Hills Mazda, I was not hopeful about finding a good car in my price range. However, the first vehicle in was shown was the one I ended up buying. The '09 N More

by shatterd_moon2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Leon
Jul 19, 2021 -

West Hills Mazda responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at West Hills Mazda.

July 11, 2021

Great service with a smile. Very kind and accommodating, they helped me find my new vehicle in only a couple hours. Big thanks to Bryce and Jose More

by Fryguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brice Campbell
Jul 12, 2021 -

West Hills Mazda responded

Thank you so much for your review of West Hills Mazda! We truly appreciate the feedback and hope to hear from you again.

July 11, 2021

Brian made the buying easy and explained everything very well. Chad in Finance was great as well and the Mazda manager Zack was also knowledgeable with all things. They made this a very easy experience th More

by mrtitanic2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack, Brian Brase, Chad Bass, Scott Helm
Jul 12, 2021 -

West Hills Mazda responded

Thank you for your five-star review. Our team at West Hills Mazda always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

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