West Hills Kia
Bremerton, WA
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715 Reviews of West Hills Kia
Customer service We have dealt with a lot of dealerships in the past and we always felt pushed into a car. This was the first time where we actually didn't feel pushed We have dealt with a lot of dealerships in the past and we always felt pushed into a car. This was the first time where we actually didn't feel pushed. Thank you to Marcus, Josh, Shawn, Eric and the detail crew for such a great experience. More
Best Car Buying Experience Both Zack and Shane provided excellent customer service and I left the dealership feeling that I had received the best deal available on a new 2017 Ki Both Zack and Shane provided excellent customer service and I left the dealership feeling that I had received the best deal available on a new 2017 Kia Sorento. I didn't feel that we were playing the usual car buying game that I have felt at other dealerships in the past. The transaction process was seamless from sales through financing. I definitely recommend this dealership. I am, however, still waiting on my FREE Kia sweatshirt Zack! ;) More
No pressure! I would highly recommend this Kia dealership! The salesman, Colton Weeks, was very good at selling the car to me. He did not pressure me at all! He I would highly recommend this Kia dealership! The salesman, Colton Weeks, was very good at selling the car to me. He did not pressure me at all! He was very informative and knew the answer to all of my questions that I had for him! I recommend buying a car from him! More
Great customer service We were fortunate to have Marcus Burk help us with our car buying decisions. He admitted right away that he was still pretty new on the job. But no We were fortunate to have Marcus Burk help us with our car buying decisions. He admitted right away that he was still pretty new on the job. But no worries, he was so beautifully and willingly mentored by other sales people at the dealership. Marcus has a big winning smile and an easy going nature but a true professional, through and through. He was eager to make sure this was a good experience for us. We would not hesitate to recommend him to our friends and family. More
Amazing customer service!! I am a very satisfied of the great work from christophe lefort, very helpful when I was choosing my car that I wanted to buy! definitely will recommen I am a very satisfied of the great work from christophe lefort, very helpful when I was choosing my car that I wanted to buy! definitely will recommend him to my friends and family including all the other employees. Thank you west hills kia!!! More
Roy Velasquez was awesome!!!! Our experience with Roy, Chris and the team was such a great experience. Roy was very helpful, friendly, patient and accomodating. His knowledge of ou Our experience with Roy, Chris and the team was such a great experience. Roy was very helpful, friendly, patient and accomodating. His knowledge of our vehicle was impressive. I would highly recommend the Kia dealer and Roy to anyone!!! Thank you so much for all you did for us. And the leather seats.....WOW! an added bonus! Blessings to you all! More
I was comfortable and well taken care of. I was comfortable and taking care of. I didn't feel rushed into making a decision or pressured I was given several options and choices of vehicles I was comfortable and taking care of. I didn't feel rushed into making a decision or pressured I was given several options and choices of vehicles to look at and I am very pleased with my decision to purchase my Kia Sorrento More
Fast, easy, No pressure ... Perfect! I enjoyed working with Chris L. He Made it a pleasant experience. I felt welcomed and appreciated as a customer. I would recommend West Hills Kia I enjoyed working with Chris L. He Made it a pleasant experience. I felt welcomed and appreciated as a customer. I would recommend West Hills Kia More
Excellent Service The dealer, Roy, was fantastic and made the car buying experience very seamless and easy. He's an amazing salesman that shows care for the customer, n The dealer, Roy, was fantastic and made the car buying experience very seamless and easy. He's an amazing salesman that shows care for the customer, not just their wallet. A definite asset to the team. More
Friends and Family I have anxiety. Not too many things in my life cause me to have anxiety. But one of those things is the thought of indebting myself to someone. Tha I have anxiety. Not too many things in my life cause me to have anxiety. But one of those things is the thought of indebting myself to someone. That being said I needed a new car. Current car was on his last leg. And I have to drive 110 miles a day for work. For months that anxiety has been building. Do I spend the money to fix my current car or do I have to purchase a new one. And the anxiety compunds. So we decided the best plan attempt to buy a new car. So we do a little digging decide for a Kia. We looked at the ratings and everything and felt this was the best path to go. So we found ourselves standing in the lobby of West Hills Kia dealership. From the moment we stepped foot in there from the first smile on Heather's face. We felt at home relaxed. Heather introduced us to Chris, and Chris helped facilitate the entire process for us. He aIso can be a really fun guy to hang out with all day for the boring kind of work that we were doing. I never thought I'd be saying this but car shopping was a pretty good experience today. Everybody was friendly Matt and a few other guys helped us through a couple problems we were having that was slowing the process. But overall everyone was just so friendly and welcoming. They really did do a good job making you feel like family and friends. They've definitely made a fan out of me and my wife. I plan on recommending them to all my friends. And I know that's some of that probably was just part of their job. And if that's the case will they do a xxxx good job. One last thing. I couldn't select his name because I couldn't remember it. But the insurance guy. That guy was way cool. More