West Hills Honda

Omg! We are one happy family with the new car we just got & we could not have done it without Mike Columbus! He literally did everything he could to make this work for us as we had some hiccups! At the end o & we could not have done it without Mike Columbus! He literally did everything he could to make this work for us as we had some hiccups! At the end of the day, we got what we wanted & it was a great experience with mike & Brandon! More

Three weeks shy of my brain-injured, school-aged son’s reconstructive throat surgery, my boy began choking. During a lunch break, in the middle of working with West Hill’s Honda’s, Sal Famatid, I panic reconstructive throat surgery, my boy began choking. During a lunch break, in the middle of working with West Hill’s Honda’s, Sal Famatid, I panicked and left. Rattled to the core, I texted Sal about “Going to Tacoma to test drive [another vehicle].” What I didn’t write was “closer to Mary Bridge Children’s Hospital, just in case.” Back on HWY 16, my child’s breathing settled. And I couldn’t bring myself to cross the Narrow’s Bridge. The reason? In a year of upheaval, Sal is a guy my family trusts. Within the past few months, my kiddo’s third brain-stem-area tumor, and second stroke, had broken me: Week after week of trying to keep his compromised airway free from COVID only added to the stress. With that in mind, Mr. Famatid’s humility and no-pressure sales style was exactly what my wife and I needed. That evening, once my heart rate and respiration slowed, I reached back out to Sal. Even though he was unaware of the full reason for my abrupt exit earlier that day, Famatid patiently worked with me, via repeated texts, to streamline the sales process. By 6:30 p.m., my bride and I (assured our boy was safe) returned to the dealership to close final paperwork on a gently-used Pilot. There WHH employees like Michael and Sera warmly greeted us before our friend, Sal guided us through remaining details. Even after my wife and I repeatedly fended off a different staff member’s stress-producing attempts to have us sign up for an extended warranty (one that my wife and I said “no” to, seven times), Sal was there for us. Mr. Famatid patiently detailed the SUV himself—even getting a small spot of tree pitch off of the hood. Then Sal, despite the late hour, patiently talked us through the modern functions of our clean, safe vehicle: One that we may someday use, To plow through snow, In a medical emergency. By the time my lovely bride and I said goodbye to Mr. Famatid, the 6’2”, 240 lb., longtime rugby player and coach inside me had to hold back from sniffling with gratitude. As my wife and I steered home, I put on some relaxing music. Looking up through our first-ever sun roof, I could not help but think: “Sometimes in life... People just need another human to softly bless them.” Thank you, Sal, For doing that. It means more than you know. More

Scott was great to work with he answered all of my questions. He was patient while I tended to my children. Would recommend him anytime. questions. He was patient while I tended to my children. Would recommend him anytime. More

Great experience! Zach, the salesman was wonderful. Very knowledgeable and helped me find what I was looking for. Everyone at WestHills was great. Thank you! knowledgeable and helped me find what I was looking for. Everyone at WestHills was great. Thank you! More

Scott and Joshua were super nice and helpful! They were great to work with and I had a great experience and would request them again in the future. great to work with and I had a great experience and would request them again in the future. More

Everyone was kind and friendly. They made sure I was comfortable and I didn’t find anyone difficult to talk to or work with. Positive experience. comfortable and I didn’t find anyone difficult to talk to or work with. Positive experience. More

Mike was the best car salesman I've worked with hands down. He listened and communicated very well throughout the whole process. He even spent the time after to help link my phone to the car! The entire down. He listened and communicated very well throughout the whole process. He even spent the time after to help link my phone to the car! The entire team was friendly and efficient. I am very pleased to drive away in my new car with confidence! Thank you so much to Mike & West Hills Honda. More

Ronald esguera and west hills honda made me feel at home. They were willing to work with me to meet the price i can afford. They were willing to work with me to meet the price i can afford. More

Good experience. Charlie had answers or got them quickly. Everyone was friendly. Will definitely share this experience with my coworkers and friend. I will definitely look at honda for future purchases. Everyone was friendly. Will definitely share this experience with my coworkers and friend. I will definitely look at honda for future purchases. More

Pleasant and friendly This was the most pleasant car purchase experience we have encountered in many years. Other dealerships could benefit from the staff at West Hills Hon This was the most pleasant car purchase experience we have encountered in many years. Other dealerships could benefit from the staff at West Hills Honda. Thanks to Scott, Adam and Josh for their kindness and humor and for making our purchase as pleasant as possible. More