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West Hills Honda

Bremerton, WA

Overview
Reviews
4.9
1,332 Reviews
Call Dealership (360) 824-3853
View Awards

520 W Hills Blvd

Bremerton, WA

98312

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Showing 1,332 reviews

October 06, 2023

Customer service person was great. I knew I had pre-paid oil changes. He said not in record, but he went the extra mile to find me in the inactive file, and not only gave me free oil c More

by Harris.2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 09, 2023 -

West Hills Honda responded

We're glad to know our team at West Hills Honda was able to assist you effectively and ensure your benefits were honored. Thanks for sharing this positive feedback — we appreciate it!

October 05, 2023

Keenan was totally on the spot to help me get my car in for service. Called to talk to me about the items needing to be taken care of. Explained answers to my questions. Friendly, courteous, efficient. G More

by katttykatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keenan, 5 star employee
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Oct 06, 2023 -

West Hills Honda responded

We're delighted to know that Keenan was able to assist you effectively and efficiently at West Hills Honda! We appreciate your praise and look forward to your next visit. Until then!

October 05, 2023

Great customer service! Met our needs with what we asked for and we’re very attentive. More

by marymorris_8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas, Mike Columbus
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Oct 06, 2023 -

marymorris_8 responded

Thank you Mike for your kindness, professionalism, and every thing you did for us the entire time we were there. I never felt like we were talking to a salesman but a friend. Nicholas was also great in explaining everything about our financing and answered any and all questions and helped expedite the process. He was also a joy to work with. Nick in the service dept equally was very kind and professional and provided great customer service! Thank you all!!

Oct 06, 2023 -

West Hills Honda responded

Thank you so much for this excellent review of West Hills Honda! We will be sure to pass along your kind words to Mike, Nick, and the team. We look forward to assisting you again down the road!

September 29, 2023

This was my first time at West Hills Honda. From check-in through completion the service was excellent. I will certainly consider returning to West Hills Honda. More

by F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Sep 29, 2023 -

West Hills Honda responded

We're glad to know your first visit at West Hills Honda was a positive one! We strive for excellent service and we look forward to seeing you again. Safe travels until then!

September 29, 2023

West Hills Honda has always been attentive to my needs and made my time comfortable. I’ve encountered a couple of issues with my car (e.g. recalls) and they’re always patient with me and go the extra mile More

by haley927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Oct 02, 2023 -

West Hills Honda responded

We're so glad to know that our team at West Hills Honda has been able to make your visits comfortable and stress-free, especially when dealing with recalls. We appreciate the positive feedback!

September 19, 2023

Excellent. I have been a customer of this dealer for over 40 years. Well done. More

by koemmpelken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Nicholas Carpenter
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Sep 19, 2023 -

West Hills Honda responded

We are so grateful to have earned your loyal business. Thank you for being a valued client of West Hills Honda for over 40 years. See you next time!

Sep 22, 2023 -

koemmpelken responded

I am always happy with the service department at West Hills Honda. They are the only one's that service my 2012 Honda Accord.

September 15, 2023

Great service! Explained everything in detail if other services were needed. They know how to treat their customers, checking in with people waiting. More

by contactme02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Report | Print
Sep 18, 2023 -

West Hills Honda responded

We're glad to know you had a great experience with us at West Hills Honda! Our team always aims to provide detailed explanations and top-notch customer service. Thanks for the positive feedback!

September 08, 2023

Ryan Lea is very helpful to assist me for my car service… explaining things need to be done for my car More

by verafogli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Sep 11, 2023 -

West Hills Honda responded

We're glad to know that Ryan was able to provide you with the necessary information for your car service at West Hills Honda. Thanks for sharing your experience!

September 06, 2023

I appreciate the knowledge of the vehicle we purchased and the patience in helping us understand... More

by homebuilderdan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leanne Li, Martin Salmeron
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Sep 07, 2023 -

West Hills Honda responded

We're glad to hear you had a great car-buying experience at West Hills Honda! We appreciate your business and are always happy to help you with any questions in the future. Enjoy the new ride!

August 21, 2023

Fantastic customer relationship and promptness of service. Management is to be highly congratulated on employee training. More

by dillan123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lea
Report | Print
Aug 22, 2023 -

West Hills Honda responded

Dillan, we appreciate your kind words about our team at West Hills Honda! We take pride in providing excellent service and are glad to know it shows. Thanks for the review!

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