West Hills Honda
Bremerton, WA
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The service from everyone during my recent servicing was fantastic. I was greatly promptly and walked through, literally which was great, the dealership. Communication was clear on what to expect and no s fantastic. I was greatly promptly and walked through, literally which was great, the dealership. Communication was clear on what to expect and no surprises in cost. Add a great waiting area, wifi, and coffee cafe to boot. More
Service advisor, Nicholas, keep me informed on the mechanics progress and findings that needed attention Nicholas also provided repair costs as they changed, before departing he also provided estima mechanics progress and findings that needed attention Nicholas also provided repair costs as they changed, before departing he also provided estimate on the next scheduled maintenance costs More
Scotty is a great salesman. He's genuine & provided great customer service. Large selection of vehicles at this location also. Highly recommend!! We love our new Honda Pilot. He's genuine & provided great customer service. Large selection of vehicles at this location also. Highly recommend!! We love our new Honda Pilot. More
The sales person did an amazing job. He was not pushy, learned our needs and wants, and took the time to test drive a couple vehicles, one being at another manufacturer the owned. What I He was not pushy, learned our needs and wants, and took the time to test drive a couple vehicles, one being at another manufacturer the owned. What I really did not like was the forced purchase of the pulse plus add on. This is the pulsing third brake light and a dash cam. It’s an added $990 to just about every vehicle on the lot. The system is creating a sea of flashing brake lights on the roads. It’s a great revenue stream for the dealership. If the car was not discounted for other reasons, I would have not purchase the vehicle here, because of that forced sale. During price negotiations, they simply lowered the overstated licensing fees from $750 to a closer $400. I missed that tactic, so read the sheet carefully. The rest of the experience was great. More