West Hills Honda | Page 134

Everyone we encountered at West Hills was very friendly and helpful. Samuel is a wonderful person as well as salesperson. We told him we were interested in the Accord and the Civic but not sure which way and helpful. Samuel is a wonderful person as well as salesperson. We told him we were interested in the Accord and the Civic but not sure which way we'd go on that choice. He went out of his way to show and explain the vehicles to us and even asked us questions we had not considered in our quest for the right vehicle for us. Samuel was very patient and thorough, and quite persistent in his serch for the particular car we wanted, as they did not have one on the lot. When he did locate one it was nice to see that he was as happy for us as we were in getting the car sooner than expected. We had several options added to the Accord SE and were impressed with how quickly and how well the installations went. And we felt the price of the vehicle was extremely reasonable considering what a great car we got. Our experience with West Hills Honda was very pleasant. The atmosphere is professional but with a "small town" friendly presence. When we're ready for another vehicle we'll be visiting West Hills again, as well as referring others to West Hills. Especially to Samuel, he is definitely a great sales rep. More

I have been dealing with Jeter in the service dept first for my Element (which I loved!!) then for our Ridgeline (which I also love) when we made a vehicle change. He has always benn the best. Knowledgabl for my Element (which I loved!!) then for our Ridgeline (which I also love) when we made a vehicle change. He has always benn the best. Knowledgable, great personality and gets the work done quickly. West Hills is a great place to do business, and in the service dept Jeter is the best!! More

We decided to trade-in our three-year-old Honda Fit (purchased new at West Hills Honda) for a larger vehicle. Because of very positive past experiences in sales and service, we turned first to West Hi (purchased new at West Hills Honda) for a larger vehicle. Because of very positive past experiences in sales and service, we turned first to West Hills to see what they might do for us. David Beamish was introduced to us, and he listened attentively to our interest in finding a quality used car that would give us more of the comfort and safety we were looking for. He introduced us to the Accord class, explained its many fine qualites, and patiently answered all our questions and concerns. He then showed us three used Accords, and we focused our attention on - and test drove - a 2010 model with very low mileage. We told David that we had made a committment to test drive a 2010 Camry at a different dealership, but that we would talk with him again the next day before making any final decision. Before we left, he put some numbers together that included a trade-in for our Fit in the price. At no time did we feel pressured by David to break our prior committment. We DID test drive the Camry, and were impressed with its comfortable and quiet ride. The Toyota dealer did offer us top bluebook value for a trade-in - along with a lot of arm-twisting. But because of the depth of David's information, and our prior experience with the quality of vehicles and service at West Hills Honda, we returned the next day. After David was able to offer a match of the bluebook trade-in offer, we purchased the 2010 Honda Accord he had shown us the day before. David was professional and knowledgeable during the entire process, and it was a pleasure purchasing an automobile from him. We know we made the right decision, and we'll strongly recommend West Hills Honda, and especially David Beamish. More

We were a late afternoon emergency having been towed in from the Kingston ferry. After boarding in Edmonds we lost our stering/ignition. Surprise, it was raining hard. The service department was an oa from the Kingston ferry. After boarding in Edmonds we lost our stering/ignition. Surprise, it was raining hard. The service department was an oasis of friendliness and efficiency after a long time in the "rainforest". Parts had to be ordered and shiped from Portland. We had commitments ($$$ non refundables) and limited time. We had to be on the 2pm ferry to Victoria in less than 48 hrs. Brandon made it happen. He promised to have us out by noon the day of our transit and he came through. The weekend was a day away. Everything came together as if weaving a seemless garment. The orchestration was impressive. We travel 7 months of the year for pleasure and have been in an out of Honda dealerships all over the U.S. so hopefully our recommendation for West Hills Honda carrys extra weight. If we have to breakdown we want the dealership to have modelled its service department on West Hills Honda. We have been spoiled for the best. Thanks again to Brandon and our super skilled mechanic. Anne & Ron Calhoun More

Amy was great; easy to work with, very professional, knowledgeable and friendly. We were contacted by Amy after my wife looked at some CR-V's on the internet and Amy gave us a great deal. This is the th knowledgeable and friendly. We were contacted by Amy after my wife looked at some CR-V's on the internet and Amy gave us a great deal. This is the third CR-V we have owned and do not plan on ever owning another type of vehicle. Simply put: West Hills is the place we buy our cars. More

Three days before Christmas 2010, our car was rear-ended and totaled. On a wet morning on Christmas Eve, I walked into West Hills Honda and was greeted by Jay Dezuveldia, who spent the next two hours with m and totaled. On a wet morning on Christmas Eve, I walked into West Hills Honda and was greeted by Jay Dezuveldia, who spent the next two hours with me as he listened to our concerns in finding the right model, and test driving a couple of great options. In the end, we settled on an Accord sedan that we enjoy. Jay made our less than convenient timing looking for a new care quick and painless. Jay and the staff at West Hills Honda were polite, caring and most important not “pushy” or demonstrated any “pressure sales tactics”. We left West Hills Honda extremely satisfied and will gladly return there first, when we consider any new/pre-owned car in the future. Thank you Jay Dezuveldia and the staff at West Hills Honda! More

Thanks to West Hills staff and professionalism we got pointed to right where we wanted to go. The greetings were cordial right from the start. I'm sorry I didn't make this visit to your website as soon a pointed to right where we wanted to go. The greetings were cordial right from the start. I'm sorry I didn't make this visit to your website as soon as this but I was waiting to use at least a tank of gas. WOW! 275miles on 3/4 of a tank in our "brand new" hybrid Civic. We don't have 500 miles on it yet, so I'm hoping for improvement. I can't think of any improvement w/staff at West Hills. Salesperson David Grable knew just how to help us into what we were looking for. Aikeem is great at answering all our questions. All because your person that's Internet Manager knows what she's doing. Thanks again. Cheers! More

I was a 'walk-in' at West Hills Honda, and David Beamish met me at the door with a smile. I explained I was there to test drive only, and Honda was the first of several dealerships I planned to visit that met me at the door with a smile. I explained I was there to test drive only, and Honda was the first of several dealerships I planned to visit that day. Never did I feel pressured or manipulated by David during our 2 hours together. I test drove a 2007 Honda CRV, a used KIA, and a new 2011 CRV. David was unbelievably knowledgeable about all three vehicles - and other makes as well. He listened attentively to what my concerns and priorities were (safety and reliability.) He explained in depth how these characteristics rated in the vehicles I was looking at, and used language I understood; and patiently answered all questions and concerns...he never 'pushed.' I DID test drive other vehicles at other dealerships, but because of the depth of information and quality of the dealership and vehicles at West Hills Honda, I returned three days later and bought a 2011 Honda CRV SE. Not only was David professional and knowledgeable during the entire process, so were others I spoke to in the dealership. I feel confident I made the right decision, and will strongly recommend the West Hills Dealerships, and especially David Beamish. (FYI: I am a 68 year old widow - and this is the first vehicle I have bought on my own, as well as the first NEW vehicle.) More

I have been a Honda owner for 30 years. I have had outstanding service from the Honda Service department through the years. I have been dealing with Mr. Brandon Montana at West Hills Honda for all my outstanding service from the Honda Service department through the years. I have been dealing with Mr. Brandon Montana at West Hills Honda for all my vehicles service needs from the time he started with West Hill Honda. Brandon has been excellent every time I have brought my vehicles in. He has been cheerful and makes sure everything is taken care of. Brandon listens to every concern I have. Thanks Brandon for all you do. More

I thought Andy was very personable. I felt like I was I thought Andy was very personable. I felt like I was talking to someone realistic and down to earth.I came in wanting to leave with my red Honda Fit I thought Andy was very personable. I felt like I was talking to someone realistic and down to earth.I came in wanting to leave with my red Honda Fit and I did! They gave me the payments I could afford. The three people I worked with were awsome Andy, his helper and the finance guy. Sorry I'm not good with names but they made it a fun expirience. I love West hills Honda! More