West Hills Honda
Bremerton, WA
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We finally decided that it was time to buy a new car. We did a lot of research over the past several years and talked to several dealers. West Hills Honda was the dealer we decided to work with because of t did a lot of research over the past several years and talked to several dealers. West Hills Honda was the dealer we decided to work with because of the friendly and focused customer service. Jason Williams was our sales rep. He is very knowledgeable about the product, really good natured, and not at all pushy (I walk away from pushy salesmen!). He really worked with us to put us in the car we wanted for the price we wanted. Will, in financing, got us through the whole finance process quickly and without a whole lot of pain on our part! :) We really enjoyed the new car experience at West Hills Honda. We've already recommended this dealership to our friends. More
It was a pleasure to work with Sam Canfield in working out a great price on the car. He was open and fair about what was a reasonable price. I think anyone looking for a new car should check out prices out a great price on the car. He was open and fair about what was a reasonable price. I think anyone looking for a new car should check out prices on truecar.com. Will Parker also did a efficient job with all the paperwork. This is the second time we have purchased a car at West Hills and are very satisfied with the dealership. More
I came to Honda just to see what was available and what my options might be. I was greeted within 15 seconds of walking through the door by a salesman named Jason Williams. Jason was very polite and immedi my options might be. I was greeted within 15 seconds of walking through the door by a salesman named Jason Williams. Jason was very polite and immediately asked me if there was anything he could do for me and I told him I was dying of thirst and he rushed and gave me a free bottle of water. After that Jason took me to a vehicle and drove me around to multiple dealerships to help me find a car I would love to own. While we were searching, he had another employee, (I believe his manager) take my keys and inspect my current vehicle to get it appraised and see what kind of deal I could get on a trade in. I spent approximately 45 minutes to an hour with Jason and he really helped me to find that perfect car. Unfortunately after I spent all this time with him, and we found the car I had fallen in love with. I was unable to get approved for the loan. BUT even though I was upset about not being able to get the car (Due to my delinquent and horrible credit), I left there knowing that when i get my credit fixed and can get a car I would really like, that I now have a FRIEND I can go back to at Honda and know I will be very well taken care of. Jason exceeded my expectations, I do NOT like going car shopping because most salesman are TOO pushy, and really don't let you speak, they basically try and talk you into getting something that you don't really want, and won't take no for an answer. Jason STILL did not take no for an answer but instead he was able to really dig down and find my needs and what i wanted in a vehicle as well as my price range, and he DID succeed in finding me that vehicle, I just couldn't get approved. I will be coming back to West Hills soon to get that car, and the ONLY person I will go through is Jason, he was unbelievable and was very knowledgeable and I know that I will be well taken care of! More
Samuel Canfield did a great job selling us our new Honda Odyssey in August. He was very helpful and worked hard to make the deal. The van was in excellent shape, perfect color, perfect blend of options, an Odyssey in August. He was very helpful and worked hard to make the deal. The van was in excellent shape, perfect color, perfect blend of options, and was delivered faster than planned. We hope everyone can have as good an experience as we did buying our Odyssey. More
I went into look at a car, Jason was really helpful and patient.. When I decide to come back I will for sure ask for Jason again. Your dealership has very perfessional and personalbe employees. patient.. When I decide to come back I will for sure ask for Jason again. Your dealership has very perfessional and personalbe employees. More
This is the first time in my 67 years I didn't need a therapist after purchasing a car. Jason was honest, kind, and professional(no trying to trick on the price) with a bunch of friendlyness included. therapist after purchasing a car. Jason was honest, kind, and professional(no trying to trick on the price) with a bunch of friendlyness included. Thanks, I'll be back too! More
Everyone we encountered at West Hills was very friendly and helpful. Samuel is a wonderful person as well as salesperson. We told him we were interested in the Accord and the Civic but not sure which way and helpful. Samuel is a wonderful person as well as salesperson. We told him we were interested in the Accord and the Civic but not sure which way we'd go on that choice. He went out of his way to show and explain the vehicles to us and even asked us questions we had not considered in our quest for the right vehicle for us. Samuel was very patient and thorough, and quite persistent in his serch for the particular car we wanted, as they did not have one on the lot. When he did locate one it was nice to see that he was as happy for us as we were in getting the car sooner than expected. We had several options added to the Accord SE and were impressed with how quickly and how well the installations went. And we felt the price of the vehicle was extremely reasonable considering what a great car we got. Our experience with West Hills Honda was very pleasant. The atmosphere is professional but with a "small town" friendly presence. When we're ready for another vehicle we'll be visiting West Hills again, as well as referring others to West Hills. Especially to Samuel, he is definitely a great sales rep. More
I have been dealing with Jeter in the service dept first for my Element (which I loved!!) then for our Ridgeline (which I also love) when we made a vehicle change. He has always benn the best. Knowledgabl for my Element (which I loved!!) then for our Ridgeline (which I also love) when we made a vehicle change. He has always benn the best. Knowledgable, great personality and gets the work done quickly. West Hills is a great place to do business, and in the service dept Jeter is the best!! More
We decided to trade-in our three-year-old Honda Fit (purchased new at West Hills Honda) for a larger vehicle. Because of very positive past experiences in sales and service, we turned first to West Hi (purchased new at West Hills Honda) for a larger vehicle. Because of very positive past experiences in sales and service, we turned first to West Hills to see what they might do for us. David Beamish was introduced to us, and he listened attentively to our interest in finding a quality used car that would give us more of the comfort and safety we were looking for. He introduced us to the Accord class, explained its many fine qualites, and patiently answered all our questions and concerns. He then showed us three used Accords, and we focused our attention on - and test drove - a 2010 model with very low mileage. We told David that we had made a committment to test drive a 2010 Camry at a different dealership, but that we would talk with him again the next day before making any final decision. Before we left, he put some numbers together that included a trade-in for our Fit in the price. At no time did we feel pressured by David to break our prior committment. We DID test drive the Camry, and were impressed with its comfortable and quiet ride. The Toyota dealer did offer us top bluebook value for a trade-in - along with a lot of arm-twisting. But because of the depth of David's information, and our prior experience with the quality of vehicles and service at West Hills Honda, we returned the next day. After David was able to offer a match of the bluebook trade-in offer, we purchased the 2010 Honda Accord he had shown us the day before. David was professional and knowledgeable during the entire process, and it was a pleasure purchasing an automobile from him. We know we made the right decision, and we'll strongly recommend West Hills Honda, and especially David Beamish. More
We were a late afternoon emergency having been towed in from the Kingston ferry. After boarding in Edmonds we lost our stering/ignition. Surprise, it was raining hard. The service department was an oa from the Kingston ferry. After boarding in Edmonds we lost our stering/ignition. Surprise, it was raining hard. The service department was an oasis of friendliness and efficiency after a long time in the "rainforest". Parts had to be ordered and shiped from Portland. We had commitments ($$$ non refundables) and limited time. We had to be on the 2pm ferry to Victoria in less than 48 hrs. Brandon made it happen. He promised to have us out by noon the day of our transit and he came through. The weekend was a day away. Everything came together as if weaving a seemless garment. The orchestration was impressive. We travel 7 months of the year for pleasure and have been in an out of Honda dealerships all over the U.S. so hopefully our recommendation for West Hills Honda carrys extra weight. If we have to breakdown we want the dealership to have modelled its service department on West Hills Honda. We have been spoiled for the best. Thanks again to Brandon and our super skilled mechanic. Anne & Ron Calhoun More