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West Hills Honda

Bremerton, WA

4.9
1,332 Reviews

520 W Hills Blvd

Bremerton, WA

98312

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Showing 1,332 reviews

March 01, 2023

Gennifer was very educated in the service that I needed. I've used several service departments with the Haselwood Autogroup an she made it a great experience. she kept in constant contact so i knew what wa More

by Joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gennifer
Mar 02, 2023 -

West Hills Honda responded

Gennifer and the entire West Hills Honda team are delighted to see your glowing review, Joshua! Thank you so much for supporting West Hills Honda and please let us know if you need anything down the line!

February 24, 2023

Very helpful service writers, quick serving. They check in at multiple stages and give multiple methods of contact/ reminders More

by mmkeeler23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roc
Feb 27, 2023 -

West Hills Honda responded

Our team is always happy to help you out! Thank you so much for supporting West Hills Honda and we will see you next time!

February 24, 2023

A polite and thorough explanation of the many features of the Honda Odyssey. Ron is a very good example of good customer service and I do recommend West Hills Honda. More

by XA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Esguera, Charlie Brown, Leanne Li
Feb 24, 2023 -

West Hills Honda responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Ron and the West Hills Honda team. Drive safely, and we hope to see you back again down the road!

February 21, 2023

Gennifer assisted us and explained the work done. The mechanics were on time. Great experience! More

by Rba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo'el Lansangan
Feb 22, 2023 -

West Hills Honda responded

Our entire team is delighted to see your glowing review! Thank you so much for choosing West Hills Honda and please let us know if you need anything at all!

February 16, 2023

West Hills Honda has a wonderful service department. They do suggest services that might be recommended however it isn’t a hard sell. The dealership is clean, waiting for my car is a comfortable experi More

by NancyW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 17, 2023 -

West Hills Honda responded

We are glad to hear that you have had positive experiences with Ryan and the service team, Nancy. Thank you for working with us here at West Hills Honda!

February 12, 2023

Super dealership, very good mechanics fixed my car in no time, pointed out all the specials they have in right now, show me new cars and their prices, very good personnel they know what they're doing and More

by Dcc13
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Durant
Feb 13, 2023 -

West Hills Honda responded

Thank you for sharing your wonderful service experience with West Hills Honda! Thank you for having confidence in us!

February 11, 2023

Trenton helped check me in for my service appointment. Great quick service. Friendly staff with a nice waiting room to enjoy your beverage coupon. Would reccomended this dealership it's worth the drive! More

by K K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton
Feb 13, 2023 -

West Hills Honda responded

Thank you for the review! We're glad that the West Hills Honda team delivered friendly and quick service. See you next time you need us!

February 10, 2023

service was fine. Service personnel were outstanding. Roc went over entire inspections/recommended repairs thoroughly. A pleasure dealing with him. What was a bit dis More

by vbowie2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roc Wali
Feb 10, 2023 -

West Hills Honda responded

While we're delighted Roc and the service team provided detailed assistance that's earned your five stars, we're disappointed to see that our sales team did not leave the same positive impression about our customer service. This is certainly not the courteous professionalism I expect from our staff, and I apologize. I appreciate you sharing your experience and will make sure to address it with my team. If there's anything else you can add that might help us make improvements, please give me a call. Thank you, David Gandel - General Manager - 360-377-1100

February 03, 2023

Wonderful service. While I was waiting a representative continuously check to make sure I was ok while waiting. All the employees were friendly and welcoming. More

by dorimosich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan from the service dept.
Feb 06, 2023 -

West Hills Honda responded

We’re delighted to get your 5-star review of West Hills Honda. Thanks for working with our service team!

February 03, 2023

Rahman went the extra mile and be sure my vehicle was repaired to my satisfaction. Thanks More

by 7triple
Recommend Dealer
Yes
Employees Worked With
Rahman
Feb 03, 2023 -

7triple responded

Service was done perfectly

Feb 03, 2023 -

West Hills Honda responded

Thank you for trusting Rahman and the West Hills Honda team to provide standout service. We appreciate your five stars, and we'll see you next time.

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