
West Hills Ford
Bremerton, WA
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We have purchased 3 cars from this dealership. Courteous, knowledgeable, efficient. John Henry, Jake and Derek are amazing. Excellent service!! Courteous, knowledgeable, efficient. John Henry, Jake and Derek are amazing. Excellent service!! More
I purchased my 2015 Edge from this dealership. I have always received very good service on my car here. Connor is an excellent service rep. He always made sure that I knew what was going on I have always received very good service on my car here. Connor is an excellent service rep. He always made sure that I knew what was going on with my car. He called me many times with an update. I worked in customer service for many years, and Connor is 1 in a million and you need to clone him! He is a great employee and you should really let him know. More
Great service and customer experience! ! I liked the 3 oil change offer. I wasn't able to take advantage on this visit. Hopefully it be available on my next visit. I plan to get my brakes s ! I liked the 3 oil change offer. I wasn't able to take advantage on this visit. Hopefully it be available on my next visit. I plan to get my brakes serviced there in the coming weeks. Ms.Nikki and and service writer were great. More
My experience with Caitlin Harrison, Service advisor, was terrible. she did not advise, follow through, nor finish with me. An individual who said his name was Colin standing alongside an unhelpful young lad terrible. she did not advise, follow through, nor finish with me. An individual who said his name was Colin standing alongside an unhelpful young lady infuriated me with an ambush of unacceptable financial arrangements. Someone named Patrick agreed to take a fist full of cash to complete my service bill. My Quote and my receipt do not match. I am not certain what was completed and what was not. I find West Hills Bremerton atrocious. Oh, thanks for the free car wash for Silverdale and/or Poulsbo. More
I am extremely please with the work performed on my F350, 6.0 Diesel truck. The service advisor ( Conner) and the service manager (Patrick) were very helpful and complete in their review of the problems and 6.0 Diesel truck. The service advisor ( Conner) and the service manager (Patrick) were very helpful and complete in their review of the problems and solutions. The mechanic (Edgar) was very through in his assessment and correct in his diagnosis. The repairs were completed as expected. More
Thanks for taking good care of my car and truck. Have been doing business with West Hills since the 1970's and before. Always dependable, friendly and helpful. Thanks again, Shirley Siegel Have been doing business with West Hills since the 1970's and before. Always dependable, friendly and helpful. Thanks again, Shirley Siegel More