West Hills Ford
Bremerton, WA
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Great service and customer experience! ! I liked the 3 oil change offer. I wasn't able to take advantage on this visit. Hopefully it be available on my next visit. I plan to get my brakes s ! I liked the 3 oil change offer. I wasn't able to take advantage on this visit. Hopefully it be available on my next visit. I plan to get my brakes serviced there in the coming weeks. Ms.Nikki and and service writer were great. More
My experience with Caitlin Harrison, Service advisor, was terrible. she did not advise, follow through, nor finish with me. An individual who said his name was Colin standing alongside an unhelpful young lad terrible. she did not advise, follow through, nor finish with me. An individual who said his name was Colin standing alongside an unhelpful young lady infuriated me with an ambush of unacceptable financial arrangements. Someone named Patrick agreed to take a fist full of cash to complete my service bill. My Quote and my receipt do not match. I am not certain what was completed and what was not. I find West Hills Bremerton atrocious. Oh, thanks for the free car wash for Silverdale and/or Poulsbo. More
I am extremely please with the work performed on my F350, 6.0 Diesel truck. The service advisor ( Conner) and the service manager (Patrick) were very helpful and complete in their review of the problems and 6.0 Diesel truck. The service advisor ( Conner) and the service manager (Patrick) were very helpful and complete in their review of the problems and solutions. The mechanic (Edgar) was very through in his assessment and correct in his diagnosis. The repairs were completed as expected. More
Thanks for taking good care of my car and truck. Have been doing business with West Hills since the 1970's and before. Always dependable, friendly and helpful. Thanks again, Shirley Siegel Have been doing business with West Hills since the 1970's and before. Always dependable, friendly and helpful. Thanks again, Shirley Siegel More
The quality of the work was excellent, but the price was excessive. The labor charge for a top side overhaul was 40 hrs even though the pistons and crankshaft were not touched. the labor charge should hav excessive. The labor charge for a top side overhaul was 40 hrs even though the pistons and crankshaft were not touched. the labor charge should have been closer to 20 hours. More