West Hills Ford

Excellent Sales experience We came in just looking, we had a 2013 Kia Sole and were not really going to buy, we like looking at cars and had read some reviews about some SUV and We came in just looking, we had a 2013 Kia Sole and were not really going to buy, we like looking at cars and had read some reviews about some SUV and Crossover type vehicles and wanted to see. Cody started helping us and he listened. He got us into a couple of different vehicles and asked us our thoughts on them. Then he pulled out Our Car! It was the right color and it had all the features we had talked about! Wow he explained it thoroughly and then walked us through the trade in process and the sales process. If you want to check out a vehicle ask for Cody LaBree, he listens. More

Cody Labree is great. Cody was very helpful, knowledgable, and followed up after the sale. he calls back in a timely manner if I had a problem. I have recommended him to a Cody was very helpful, knowledgable, and followed up after the sale. he calls back in a timely manner if I had a problem. I have recommended him to another friend. he also got good service. would use him again for future purchases. More

New truck purchase was fun. I would summarize by saying the overall transaction was very good. As with any dealing there are always differences of opinions towards a final purcha I would summarize by saying the overall transaction was very good. As with any dealing there are always differences of opinions towards a final purchase pricing. After all, I, as a buyer, want the best deal and the dealer wants the best deal for the ownership. With this said, I found that my salesperson, Cody, was honest and stayed with the transaction without being pushy to reach a good conclusion for both parties. Also involved in the dealings was Mac as a sales manager. In my opinion, one of the items that stood out was no high pressure to conclude the transaction right then and now. When I wanted time to review and think about the actions it was met without the "what do we have to do today make this work" pressure. I, for one will walk from that type of high pressure actions even if the price is close.to my objective. Overall I am very comfortable with my dealings and do recommend the agency and staff. Professional and courteous. More