West Hills Ford

Bought our 2nd new Mazda at West Hills We just bought our 2nd new Mazda from West Hills Mazda in 2 years. We liked the CX-3 so much we bought a new CX-5. We had outstanding treatment from We just bought our 2nd new Mazda from West Hills Mazda in 2 years. We liked the CX-3 so much we bought a new CX-5. We had outstanding treatment from all of the staff, from the receptionist , the sales persons and the finance manager. All were courteous and knowledgeable and we were treated with respect and made comfortable. We have owned BMWs and found their dealers to be outstanding and it is great to find a Mazda dealer as good as or better than the BMW folks. Outstanding job!! More

Very simple and straightforward buying experience My salesman, John Kim, stayed late so that I could pick up my new car that evening and made the buying process as simple as possible. Everyone at the My salesman, John Kim, stayed late so that I could pick up my new car that evening and made the buying process as simple as possible. Everyone at the dealership was friendly and helpful, I highly recommend both John and West Hills Ford for a new vehicle purchase. More

John Kim rocks! This was my first time buying a car from a dealership. John Kim made the whole experience quick and simple. First rate customer service! I would defin This was my first time buying a car from a dealership. John Kim made the whole experience quick and simple. First rate customer service! I would definitely recommend West Hills. More

Most Excellent customer service have ever witnessed!! West Hills team took the impossible and made things happen! Outstanding Job!! From start to finish!! The helped us when other dealers could not. The West Hills team took the impossible and made things happen! Outstanding Job!! From start to finish!! The helped us when other dealers could not. The wealth of information about our car most definately assisted us to make a sound decision for the right vehicle. More

John Kim came through for me! Was referred to John Kim at West Hill FM and he took really good care of me. Showed me all the cars I wanted to see. Zero pressure to buy and no shena Was referred to John Kim at West Hill FM and he took really good care of me. Showed me all the cars I wanted to see. Zero pressure to buy and no shenanigans, which is hard to find these days. Went above and beyond to ensure I was getting everything that I wanted and needed for my Focus ST. If you're looking to buy a new ride, stop through West Hills FM and ask for John Kim. You'll be glad you did. More

Great customer service John Kim is an outstanding sales person. He was very friendly and helped me get into a car within my budget. I recommended a friend and he provided th John Kim is an outstanding sales person. He was very friendly and helped me get into a car within my budget. I recommended a friend and he provided the same excellent service. More

Again, John Kim you did us right! For the second time in 6 months John Kim made things easy. John delivers a zero hassle, zero guessing game experience for his customers. Working wit For the second time in 6 months John Kim made things easy. John delivers a zero hassle, zero guessing game experience for his customers. Working with the finance department was a breeze and everyone else we've talked to or worked with have been very friendly and professional. More

John Kim is the BEST! John Kim has sold me and my wife four new Fords in the last 2 years! He and Mac, the Sales Manager, were able to take care of our needs due to our exp John Kim has sold me and my wife four new Fords in the last 2 years! He and Mac, the Sales Manager, were able to take care of our needs due to our expanding family. We recommend John and Mac at West Hills Ford! Over all, since 1989, I've purchased nine vehicles from West Hills and recommend John Kim to be your salesperson! I've shopped them against other dealerships in WA State and end up coming back because of their honesty and professionalism. Go see John and tell him Duane Cruz sent you. More

Awesome experience I gave 5 star ratings because the crew that worked with me, I felt, went above and beyond to help me get into my rockin new car. They were amazing. I gave 5 star ratings because the crew that worked with me, I felt, went above and beyond to help me get into my rockin new car. They were amazing. More

West Hills Excells in Customer Service I went shopping today for a new Ford Edge or Escape. I was greeted promptly by a spunky but very professional named Ian. He asked about my preferenc I went shopping today for a new Ford Edge or Escape. I was greeted promptly by a spunky but very professional named Ian. He asked about my preferences and proceeded to show me cars with those options. He was very knowledgeable about the vehicles and pointed out the differences in several models. I picked out a 2016 Ford Escape, we took it for a test drive and then we discussed trade in and financing. The Allstate man was very informative and helpful but he didn't pressure me into changing insurance companies. Clay, the Finance Manager was very helpful and informative about options for making my vehicle choice even better. I drove home with my new vehicle today and will certainly recommend West Hills to friends who want to purchase a new vehicle. I have been a West Hills (Parr Ford) customer for years and have purchased many vehicles from them my team leader Cheryl ensures my vehicles are serviced in a timely manner, thank you West Hills for great service, PS I am a lady and shopped on my own and was treated with upmost respect. More